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Contract Award Notice

WHC — Network and Voice Infrastructure Services

  • First published: 27 April 2020
  • Last modified: 27 April 2020
  • Version: N/A
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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
Welwyn Hatfield Borough Council
Authority ID:
AA22607
Publication date:
27 April 2020
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The partner shall provide a support service, monitor and respond to incidents and faults for all telephony services including lines, telephone switches, voicemail and call logging. Additionally evaluate the Councils’ telephone system, as necessary and recommend to the Council any modifications or improvements which may be required from time to time in order to maintain agreed service levels.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

Welwyn Hatfield Borough Council

The Campus

Welwyn Garden City

AL8 6AE

UK

E-mail: a.harper@welhat.gov.uk

NUTS: UK

Internet address(es)

Main address: www.welhat.gov.uk

I.4) Type of the contracting authority

Regional or local agency/office

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

WHC — Network and Voice Infrastructure Services

Reference number: C847

II.1.2) Main CPV code

48000000

 

II.1.3) Type of contract

Supplies

II.1.4) Short description

Welwyn Hatfield Borough Council is seeking an experienced contractor(s) to provide managed voice and network infrastructure services. An overview of the services is:

Lot 1: Managed Voice Services: the partner shall provide a support service, monitor and respond to incidents and faults for all telephony services including lines, telephone switches, voicemail and call logging. Additionally evaluate the Councils’ telephone system, as necessary and recommend to the Council any modifications or improvements which may be required from time to time in order to maintain agreed service levels.

Lot 2: Network Infrastructure Services: the partner shall monitor the wide and local area networks and evaluate the Councils’ networks, as necessary, and recommend to the Council any modifications which may be required from time to time in order to maintain agreed service levels. Bidders may bid for one or both lots and can offer a multi-lot discount

II.1.6) Information about lots

This contract is divided into lots: Yes

II.1.7) Total value of the procurement

Value excluding VAT: 200 000.00  GBP

II.2) Description

Lot No: 1

II.2.1) Title

Managed Voice Services

II.2.2) Additional CPV code(s)

32412100

II.2.3) Place of performance

NUTS code:

UKH23


Main site or place of performance:

Borough of Welwyn Hatfield.

II.2.4) Description of the procurement

The partner shall provide a support service, monitor and respond to incidents and faults for all telephony services including lines, telephone switches, voicemail and call logging. Additionally evaluate the Councils’ telephone system, as necessary and recommend to the Council any modifications or improvements which may be required from time to time in order to maintain agreed service levels.

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 50

Price / Weighting:  50

II.2.11) Information about options

Options: Yes

Description of options:

Optional 1 year extension.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: Yes

II.2.14) Additional information

Lot No: 2

II.2.1) Title

Network Infrastruscture Services

II.2.2) Additional CPV code(s)

32413000

II.2.3) Place of performance

NUTS code:

UKH23


Main site or place of performance:

Borough of Welwyn Hatfield.

II.2.4) Description of the procurement

The partner shall monitor the wide and local area networks and evaluate the Councils’ networks, as necessary and recommend to the Council any modifications which may be required from time to time in order to maintain agreed service levels.

II.2.5) Award criteria

Quality criterion: quality / Weighting: 50

Price / Weighting:  50

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: Yes

II.2.14) Additional information

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2019/S 114-280111

Section V: Award of contract

Lot No: 1

Contract No: C847

Title: Voice Services

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

19/11/2019

V.2.2) Information about tenders

Number of tenders received: 7

Number of tenders received from SMEs: 7

Number of tenders received from tenderers from EU Member States: 7

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 7

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Britannic Technologies Ltd

Guildford

UK

NUTS: UKJ2

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 140 000.00  GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 2

Contract No: C847

Title: Network Services

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

19/11/2019

V.2.2) Information about tenders

Number of tenders received: 7

Number of tenders received from SMEs: 7

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 7

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Daisy Corporate Services Trading Ltd

Nelson

UK

NUTS: UKD4

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 60 000.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

The Chartered Institute of Arbitrators

12 Bloomsbury Square

London

WC1A 2LP

UK

VI.4.3) Review procedure

Precise information on deadline(s) for review procedures:

VI.4.4) Service from which information about the review procedure may be obtained

Welwyn Hatfield Borough Council

The Campus

Welwyn Garden City

AL8 6AE

UK

E-mail: a.harper@welhat.gov.uk

Internet address(es)

URL: www.welhat.gov.uk

VI.5) Date of dispatch of this notice

22/04/2020

Coding

Commodity categories

ID Title Parent category
32413000 Integrated network Local area network
48000000 Software package and information systems Computer and Related Services
32412100 Telecommunications network Communications network

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
a.harper@welhat.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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