Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Essex County Council
County Hall, Market Road
Chelmsford
CM1 1QH
UK
Telephone: +44 3330136501
E-mail: michael.porter@essex.gov.uk
NUTS: UKH3
Internet address(es)
Main address: http://www.essex.gov.uk
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Care Technology Service
Reference number: 0908
II.1.2) Main CPV code
72000000
II.1.3) Type of contract
Services
II.1.4) Short description
Essex County Council has established a framework agreement for the provision of care technology services. The service shall be split in to 2 lots with one (1) supplier being appointed lot 1 and up to four (4) suppliers being appointed to Lot 2.
The service will initially be available to adults (18+) with eligible social care needs but the contractor(s) should have the capacity to expand to other areas, such as the 0-25 service, transition services, NHS partners and programmes of health and social care integration and housing.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
50 000 000.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Managed Care Technology Service
II.2.2) Additional CPV code(s)
32500000
51300000
72300000
85000000
II.2.3) Place of performance
NUTS code:
UKH3
II.2.4) Description of the procurement
• a method of receiving referrals electronically from customers;
• intervention to assess the requirements to meet service users’ care technology needs;
• deployment of care technology to achieve the specified outcomes for the service user as part of an intervention to meet service users’ care needs;
• installation of care technology (including any training/support for users and carers);
• maintenance of installed care technology equipment;
• review of installed care technology equipment;
• decommissioning and reuse of installed care technology;
• innovation, culture change and awareness raising (this includes training of customer staff);
• trials of care technology with specific categories.
II.2.5) Award criteria
Quality criterion: Service model
/ Weighting: 10
Quality criterion: Innovation and continuous improvement
/ Weighting: 8
Quality criterion: Co-production and co-delivery
/ Weighting: 5
Quality criterion: Culture change
/ Weighting: 10
Quality criterion: Data
/ Weighting: 8
Quality criterion: Partnerships and collaboration
/ Weighting: 4
Quality criterion: Financial benefits to ECC
/ Weighting: 20
Quality criterion: Financial benefits to the statutory health sector
/ Weighting: 5
Quality criterion: Case study
/ Weighting: 10
Quality criterion: Social value
/ Weighting: 20
Price
/ Weighting:
0
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
Monitoring and Response Service
II.2.2) Additional CPV code(s)
72300000
85000000
II.2.3) Place of performance
NUTS code:
UKH3
II.2.4) Description of the procurement
The supplier(s) will supply, manage and operate a monitoring centre which will be available 24 hours a day, seven (7) days a week, 365 days a year.
The monitoring centre will contain appropriately trained call handlers to monitor, triage and respond to citizen’s calls and alerts received by the mobile response centre, from the adults’ care technology provided by the lot 1 supplier.
The monitoring centre will respond proactively, but also reactively, to events, behaviour, patterns and anomalies that are monitored, through a combination of automated and human contact (as appropriate).
II.2.5) Award criteria
Quality criterion: Service model
/ Weighting: 25
Quality criterion: Data
/ Weighting: 20
Quality criterion: Partnerships and collaboration
/ Weighting: 17
Quality criterion: Case study
/ Weighting: 18
Quality criterion: Social value
/ Weighting: 20
Price
/ Weighting:
0
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Competitive procedure with negotiation
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2020/S 207-506333
Section V: Award of contract
Lot No: 1
Contract No: 1
Title: Managed Care Technology Service
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
15/03/2021
V.2.2) Information about tenders
Number of tenders received: 5
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Millbrook Healthcare Ltd
Nutsey Lane, Calmore Industrial Estate, Totton
Southampton
SO40 3XJ
UK
NUTS: UKJ32
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 32 000 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
Contract No: 2
Title: Monitoring and Response Service
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
15/03/2021
V.2.2) Information about tenders
Number of tenders received: 5
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Provide Community Interest Company
900 The Crescent, Colchester Business Park
Colchester
CO4 9YQ
UK
NUTS: UKH34
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 18 000 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Royal Courts of Justice
Strand
London
UK
VI.5) Date of dispatch of this notice
14/04/2021