Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
The Minister for the Cabinet Office acting through the Cabinet Office
9th Floor, The Capital Building, Old Hall Street
Liverpool
L3 9PP
UK
Telephone: +44 3450103503
E-mail: supplier@crowncommercial.gov.uk
NUTS: UK
Internet address(es)
Main address: https://www.gov.uk/ccs
I.4) Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local subdivisions
I.5) Main activity
Other: Public Procurement
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Language Services (Lot 6)
Reference number: RM6141
II.1.2) Main CPV code
79540000
II.1.3) Type of contract
Services
II.1.4) Short description
The provision of a quality assurance service for buyers of the framework.
This includes the provision of quality checks on the services provided by suppliers on the framework and any Interpreters/Translators used to deliver a call off contract via the framework.
The Services delivered under this lot include:
— assessment of a recorded face to face booking (audio or video),
— assessment of a live booking in person (spoken and non-spoken),
— assessment of a telephone interpretation,
— assessment of a video interpretation (spoken and non-spoken),
— assessment of spoken/non spoken language Interpreter via video role play,
— assessment of translated documents,
— assessment of transcriptions,
— checking that the requirements in the booking have been met by the supplier.
The supplier awarded to the quality assurance lot cannot be part of any of the other lot to prevent conflict of interests arising.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
3 000 000.00
EUR
II.2) Description
Lot No: 6
II.2.1) Title
Quality Assurance Services
II.2.2) Additional CPV code(s)
72224200
72225000
79510000
79530000
79540000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
The services delivered under this Lot include:
— assessment of a recorded face to face booking (audio or video),
— assessment of a live booking in person (spoken and non-spoken),
— assessment of a telephone interpretation,
— assessment of a video interpretation (spoken and non-spoken),
— assessment of spoken/non spoken language interpreter via video role play,
— assessment of translated documents,
— assessment of transcriptions,
— checking that the requirements in the booking have been met by the supplier.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 70
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2020/S 188-455090
Section V: Award of contract
Lot No: 6
Contract No: RM6141
Title: Quality Assurance Services
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
30/03/2021
V.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 1
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
The Language Shop Ltd
8882661
1000 Dockside Road
London
E16 2QU
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 3 000 000.00
EUR
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
As part of this contract award notice the following documents can be accessed at:
https://www.contractsfinder.service.gov.uk/Notice/1ee8fa0f-dfa4-4f53-a54d-b2c73c53ed61#
1) Contract notice authorised customer list;
2) Redacted Framework Contract.
The start date of this framework agreement is 30 March 2021. The expiry date of the framework agreement is 29 March 2024. The framework will be established for 36 months, with the option to extend for 1 further period of 12 consecutive months, executed at the discretion of CCS.
VI.4) Procedures for review
VI.4.1) Review body
The Minister for the Cabinet Office acting through the Cabinet Office
9th Floor, The Capital, Old Hall Street
Liverpool
L3 9PP
UK
Telephone: +44 3450103503
E-mail: supplier@crowncommercial.gov.uk
VI.5) Date of dispatch of this notice
27/04/2021