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Contract Notice

Disabled Students’ Allowance (DSA) Supplies and Services

  • First published: 08 April 2022
  • Last modified: 08 April 2022
  • Version: N/A
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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

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Contents

Summary

OCID:
Published by:
Student Loans Company
Authority ID:
AA72165
Publication date:
08 April 2022
Deadline date:
20 May 2022
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

SLC is seeking to establish a framework agreement with suppliers to deliver the following:

Needs Assessments – a one-to-one appointment with a specialist to determine the customers’ specific needs and create their recommended support package.

Assistive Technology (AT) – the supply, delivery and set-up of specialist equipment, for example, a computer, disability-related software and / or ergonomic furniture. Suppliers will select AT items from an approved catalogue maintained by SLC.

Assistive Technology (AT) Training – training on how to use any equipment and/or software that has been recommended.

Support Services – a helpdesk to answer queries and provide information and guidance. Where repairs are necessary, process insurance and warranty claims and provide loan equipment when required. Support services also include processing any upgrades and review of needs requested.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

Student Loans Company

Memphis Building, Lingfield Point, McMullen Road

Darlington

DL1 1RW

UK

Contact person: Rhod Stone

Telephone: +44 1413062000

E-mail: rhod_stone@slc.co.uk

NUTS: UKC13

Internet address(es)

Main address: https://www.gov.uk/government/organisations/student-loans-company

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://www.delta-esourcing.com/tenders/UK-UK-Darlington:-Computer-equipment-and-supplies./RDRBE36R55


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://www.delta-esourcing.com/tenders/UK-UK-Darlington:-Computer-equipment-and-supplies./RDRBE36R55


Tenders or requests to participate must be sent to the abovementioned address


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Other: Processing of Student Finance

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Disabled Students’ Allowance (DSA) Supplies and Services

Reference number: 2021-TR-0056

II.1.2) Main CPV code

30200000

 

II.1.3) Type of contract

Supplies

II.1.4) Short description

SLC is seeking to establish a framework agreement with suppliers to deliver the following: assessment of study needs, assistive technology (AT), assistive technology (AT) training, and the associated support services. English and Welsh domiciled DSA customers are in scope, with services extending nationwide.

To access DSA support, customers will have a needs assessment appointment with a specialist for a discussion – catered to their individual circumstances – about the best type of support available to them.

Assistive technology (AT) supply includes computers and software in addition to a range of other equipment such as ergonomic furniture, computer peripherals (printers and scanners), voice recorders, and other specialist items such as braille readers. AT training and ongoing support are services that will be made available to all DSA customers.

II.1.5) Estimated total value

Value excluding VAT: 400 000 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: Yes

Tenders may be submitted for all lots

Maximum number of lots that may be awarded to one tenderer: 2

II.2) Description

Lot No: Lot 1 – Scotland, North West England, North East England, Yorkshire and the Humber

II.2.1) Title

Disabled Students’ Allowance (DSA) Supplies and Services – Geographic Lots

II.2.2) Additional CPV code(s)

30213100

30237000

50300000

39000000

48000000

30213000

80510000

80533000

85140000

II.2.3) Place of performance

NUTS code:

UKM

UKE

UKD

UKC


Main site or place of performance:

SCOTLAND,YORKSHIRE AND THE HUMBER,NORTH WEST (ENGLAND),NORTH EAST (ENGLAND)

II.2.4) Description of the procurement

SLC is seeking to establish a framework agreement with suppliers to deliver the following:

Needs Assessments – a one-to-one appointment with a specialist to determine the customers’ specific needs and create their recommended support package.

Assistive Technology (AT) – the supply, delivery and set-up of specialist equipment, for example, a computer, disability-related software and / or ergonomic furniture. Suppliers will select AT items from an approved catalogue maintained by SLC.

Assistive Technology (AT) Training – training on how to use any equipment and/or software that has been recommended.

Support Services – a helpdesk to answer queries and provide information and guidance. Where repairs are necessary, process insurance and warranty claims and provide loan equipment when required. Support services also include processing any upgrades and review of needs requested.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 100 000 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36

This contract is subject to renewal: Yes

Description of renewals:

The framework will last for 36 months with the option to extend for a further 2 x 12 month periods at the buyer's discretion and subject to satisfactory service provision. Following this period the framework will be subject to a further procurement exercise.

II.2.9) Information about the limits on the number of candidates to be invited

Envisaged minimum number: 2

Objective criteria for choosing the limited number of candidates:

Candidates will be selected on their demonstrable ability to deliver the core services required and their experience in delivering services to disabled customers.

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: Yes

Description of options:

Option to extend for a further 2 x 12 month periods at the buyer's discretion and subject to satisfactory service provision

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

DSA is a non-income assessed grant and is available to eligible higher education customers in full time, part-time, post-graduate and distance learning courses who have a disability as defined under the Equality Act 2010.

SLC is a non-profit making government-owned organisation that administers loans and grants to our customers in colleges and universities in the UK.

Lot No: Lot 2 – West Midlands, East Midlands, Wales, Northern Ireland

II.2.1) Title

Disabled Students’ Allowance (DSA) Supplies and Services – Geographic Lots

II.2.2) Additional CPV code(s)

30213100

30237000

50300000

39000000

48000000

30213000

80510000

80533000

85140000

II.2.3) Place of performance

NUTS code:

UKF

UKG

UKL

UKN


Main site or place of performance:

EAST MIDLANDS (ENGLAND),WEST MIDLANDS (ENGLAND),WALES,NORTHERN IRELAND

II.2.4) Description of the procurement

SLC is seeking to establish a framework agreement with suppliers to deliver the following:

Needs Assessments – a one-to-one appointment with a specialist to determine the customers’ specific needs and create their recommended support package.

Assistive Technology (AT) – the supply, delivery and set-up of specialist equipment, for example, a computer, disability-related software and / or ergonomic furniture. Suppliers will select AT items from an approved catalogue maintained by SLC.

Assistive Technology (AT) Training – training on how to use any equipment and/or software that has been recommended.

Support Services – a helpdesk to answer queries and provide information and guidance. Where repairs are necessary, process insurance and warranty claims and provide loan equipment when required. Support services also include processing any upgrades and review of needs requested.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 100 000 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36

This contract is subject to renewal: Yes

Description of renewals:

The framework will last for 36 months with the option to extend for a further 2 x 12 month periods at the buyer's discretion and subject to satisfactory service provision. Following this period the framework will be subject to a further procurement exercise.

II.2.9) Information about the limits on the number of candidates to be invited

Envisaged minimum number: 2

Objective criteria for choosing the limited number of candidates:

Candidates will be selected on their demonstrable ability to deliver the core services required and their experience in delivering services to disabled customers.

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: Yes

Description of options:

Option to extend for a further 2 x 12 month periods at the buyer's discretion and subject to satisfactory service provision

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

DSA is a non-income assessed grant and is available to eligible higher education customers in full time, part-time, post-graduate and distance learning courses who have a disability as defined under the Equality Act 2010.

SLC is a non-profit making government-owned organisation that administers loans and grants to our customers in colleges and universities in the UK.

Lot No: Lot 3 – East England, London

II.2.1) Title

Disabled Students’ Allowance (DSA) Supplies and Services – Geographic Lots

II.2.2) Additional CPV code(s)

30213100

30237000

50300000

39000000

48000000

30213000

80510000

80533000

85140000

II.2.3) Place of performance

NUTS code:

UKH

UKI


Main site or place of performance:

EAST OF ENGLAND,LONDON

II.2.4) Description of the procurement

SLC is seeking to establish a framework agreement with suppliers to deliver the following:

Needs Assessments – a one-to-one appointment with a specialist to determine the customers’ specific needs and create their recommended support package.

Assistive Technology (AT) – the supply, delivery and set-up of specialist equipment, for example, a computer, disability-related software and / or ergonomic furniture. Suppliers will select AT items from an approved catalogue maintained by SLC.

Assistive Technology (AT) Training – training on how to use any equipment and/or software that has been recommended.

Support Services – a helpdesk to answer queries and provide information and guidance. Where repairs are necessary, process insurance and warranty claims and provide loan equipment when required. Support services also include processing any upgrades and review of needs requested.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 100 000 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36

This contract is subject to renewal: Yes

Description of renewals:

The framework will last for 36 months with the option to extend for a further 2 x 12 month periods at the buyer's discretion and subject to satisfactory service provision. Following this period the framework will be subject to a further procurement exercise.

II.2.9) Information about the limits on the number of candidates to be invited

Envisaged minimum number: 2

Objective criteria for choosing the limited number of candidates:

Candidates will be selected on their demonstrable ability to deliver the core services required and their experience in delivering services to disabled customers.

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: Yes

Description of options:

Option to extend for a further 2 x 12 month periods at the buyer's discretion and subject to satisfactory service provision

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

DSA is a non-income assessed grant and is available to eligible higher education customers in full time, part-time, post-graduate and distance learning courses who have a disability as defined under the Equality Act 2010.

SLC is a non-profit making government-owned organisation that administers loans and grants to our customers in colleges and universities in the UK.

Lot No: Lot 4 – South West England, South East England

II.2.1) Title

Disabled Students’ Allowance (DSA) Supplies and Services – Geographic Lots

II.2.2) Additional CPV code(s)

30213100

30237000

50300000

39000000

48000000

30213000

80510000

80533000

85140000

II.2.3) Place of performance

NUTS code:

UKJ

UKK


Main site or place of performance:

SOUTH EAST (ENGLAND),SOUTH WEST (ENGLAND)

II.2.4) Description of the procurement

SLC is seeking to establish a framework agreement with suppliers to deliver the following:

Needs Assessments – a one-to-one appointment with a specialist to determine the customers’ specific needs and create their recommended support package.

Assistive Technology (AT) – the supply, delivery and set-up of specialist equipment, for example, a computer, disability-related software and / or ergonomic furniture. Suppliers will select AT items from an approved catalogue maintained by SLC.

Assistive Technology (AT) Training – training on how to use any equipment and/or software that has been recommended.

Support Services – a helpdesk to answer queries and provide information and guidance. Where repairs are necessary, process insurance and warranty claims and provide loan equipment when required. Support services also include processing any upgrades and review of needs requested.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 100 000 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36

This contract is subject to renewal: Yes

Description of renewals:

The framework will last for 36 months with the option to extend for a further 2 x 12 month periods at the buyer's discretion and subject to satisfactory service provision. Following this period the framework will be subject to a further procurement exercise.

II.2.9) Information about the limits on the number of candidates to be invited

Envisaged minimum number: 2

Objective criteria for choosing the limited number of candidates:

Candidates will be selected on their demonstrable ability to deliver the core services required and their experience in delivering services to disabled customers.

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: Yes

Description of options:

Option to extend for a further 2 x 12 month periods at the buyer's discretion and subject to satisfactory service provision.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

DSA is a non-income assessed grant and is available to eligible higher education customers in full time, part-time, post-graduate and distance learning courses who have a disability as defined under the Equality Act 2010.

SLC is a non-profit making government-owned organisation that administers loans and grants to our customers in colleges and universities in the UK.

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

No applicable

III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents


III.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents


III.2) Conditions related to the contract

III.2.2) Contract performance conditions

The service will have a number of KPIs in place to manage the performance of the various elements of the service.

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Restricted procedure

IV.1.3) Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement with several operators.

Justification for any framework agreement duration exceeding 4 years: Due to the expectation of the time and investment required by both SLC and suppliers in putting in place the new service, SLC has determined to make the contract 5 years in duration in total (3 years with an option to extend by up to 2 x 1year) to allow sufficient benefit from the service to be achieved in that period.

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2022/S 000-003278

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 20/05/2022

Local time: 12:00

IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 17/06/2022

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: Yes

Estimated timing for further notices to be published:

June 2026

VI.2) Information about electronic workflows

Electronic ordering will be used

Electronic invoicing will be accepted

Electronic payment will be used

VI.3) Additional information

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

For more information about this opportunity, please visit the Delta eSourcing portal at:

https://www.delta-esourcing.com/tenders/UK-UK-Darlington:-Computer-equipment-and-supplies./RDRBE36R55

To respond to this opportunity, please click here:

https://www.delta-esourcing.com/respond/RDRBE36R55

GO Reference: GO-202247-PRO-19931395

VI.4) Procedures for review

VI.4.1) Review body

Student Loans Company

100 Bothwell Street

Glasgow

G2 7JD

UK

Telephone: +44 1413062109

VI.4.2) Body responsible for mediation procedures

Student Loans Company

100 Bothwell Street

Glasgow

G2 7JD

UK

Telephone: +44 1413062109

VI.5) Date of dispatch of this notice

07/04/2022

Coding

Commodity categories

ID Title Parent category
30200000 Computer equipment and supplies Office and computing machinery, equipment and supplies except furniture and software packages
80533000 Computer-user familiarisation and training services Vocational training services
39000000 Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products Technology and Equipment
85140000 Miscellaneous health services Health services
30237000 Parts, accessories and supplies for computers Computer-related equipment
30213000 Personal computers Data-processing machines (hardware)
30213100 Portable computers Personal computers
50300000 Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment Repair and maintenance services
48000000 Software package and information systems Computer and Related Services
80510000 Specialist training services Training services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
rhod_stone@slc.co.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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