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Contract Award Notice

Social Media and Customer Relationship Management Solution

  • First published: 13 April 2022
  • Last modified: 13 April 2022
  • Version: N/A
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  • This file may not be fully accessible.

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
Office of the Sussex Police & Crime Commissioner
Authority ID:
AA80923
Publication date:
13 April 2022
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Social Media and Customer Relationship Management Solution

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

Office of the Sussex Police & Crime Commissioner

N/A

Sackville House, Brooks Close, Lewes, East Sussex

Lewes

BN7 2FZ

UK

Contact person: Rob McCarthy

Telephone: +44 7976982887

E-mail: Rob.McCarthy@surrey.police.uk

NUTS: UKJ2

Internet address(es)

Main address: https://www.sussex-pcc.gov.uk/

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Public order and safety

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Social Media and Customer Relationship Management Solution

Reference number: JPS958

II.1.2) Main CPV code

48480000

 

II.1.3) Type of contract

Supplies

II.1.4) Short description

Social Media and Customer Relationship Management Solution

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 1 800 000.00  GBP

II.2) Description

II.2.2) Additional CPV code(s)

48480000

II.2.3) Place of performance

NUTS code:

UKJ2


Main site or place of performance:

Lewes

II.2.4) Description of the procurement

Social Media and Customer Relationship Management Solution

II.2.5) Award criteria

Quality criterion: Technical / Weighting: 70%

Cost criterion: Cost / Weighting: 30%

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Award of a contract without prior publication of a call for competition

Justification for selected award procedure:

The procurement falls outside the scope of application of the Directive

Explanation

Further competition under a Police Digital Services Framework for Social Media

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

Section V: Award of contract

Contract No: 1

Title: Social Media and Customer Relationship Management Solution

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

28/01/2022

V.2.2) Information about tenders

Number of tenders received: 2

Number of tenders received by electronic means: 2

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Softcat plc (Main Account)

GB 491 8485 03

Fieldhouse Lane

Marlow

SL7 1LW

UK

Telephone: +44 01628403403

E-mail: psitq@softcat.com

NUTS: UK

Internet address(es)

URL: http://www.softcat.com

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 922 990.00  GBP

V.2.5) Information about subcontracting

The contract is likely to be subcontracted

Value or proportion likely to be subcontracted to third parties

Proportion: 100 %

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

The Police and Crime commissioner for Sussex

Sackville House, Brooks Close, Lewes, East Sussex, BN7 2FZ

Lewes

BN7 2FZ

UK

VI.5) Date of dispatch of this notice

12/04/2022

Coding

Commodity categories

ID Title Parent category
48480000 Sales, marketing and business intelligence software package Business transaction and personal business software package

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
Rob.McCarthy@surrey.police.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

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