Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Borough Council of King's Lynn & West Norfolk
E07000146
Kings Court, Chapel Street
King's Lynn
PE30 1EX
UK
Telephone: +44 1553616200
E-mail: procurementtenders@west-norfolk.gov.uk
NUTS: UKH16
Internet address(es)
Main address: https://www.west-norfolk.gov.uk
Address of the buyer profile: https://www.west-norfolk.gov.uk/info/20150/doing_business_with_us
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Merchant Card Transaction Services
Reference number: BCKLWN242
II.1.2) Main CPV code
66172000
II.1.3) Type of contract
Services
II.1.4) Short description
The Borough Council of King's Lynn & West Norfolk is inviting tenders for Merchant Card transaction services. The tender is divided into two lots for transaction processing, and a separate lot for card terminal provision and support.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
350 000.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Transaction Processing Services
II.2.2) Additional CPV code(s)
66172000
II.2.3) Place of performance
NUTS code:
UKH16
Main site or place of performance:
North and West Norfolk
II.2.4) Description of the procurement
The Council seeks a provider of secure payment card acceptance and processing services to enable the processing of Visa and Mastercard card payments through face to face transactions, online payments and over the phone to collect payments.
II.2.5) Award criteria
Quality criterion: Reporting and access to information
/ Weighting: 30
Quality criterion: Support / Account Management
/ Weighting: 10
Quality criterion: Proposed Implementation Programme
/ Weighting: 5
Quality criterion: Supplier's Terms & Conditions
/ Weighting: 5
Cost criterion: Price
/ Weighting: 50
II.2.11) Information about options
Options:
Yes
Description of options:
The contract for transaction processing will be for a three year initial period, with provision for an extension of up to 2 further years
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
Supply of Card Payment Terminals & Support Services
II.2.2) Additional CPV code(s)
66172000
II.2.3) Place of performance
NUTS code:
UKH16
Main site or place of performance:
North and West Norfolk
II.2.4) Description of the procurement
The Council intends to acquire its own terminals with a support contract to facilitate the collection of face to face and customer not present transaction payments for its leisure services and other offices as may be required.
II.2.5) Award criteria
Quality criterion: Supply, and secure installation of devices
/ Weighting: 20
Quality criterion: Account relationship management
/ Weighting: 10
Quality criterion: Ongoing support services
/ Weighting: 10
Quality criterion: Supplier's Terms & Conditions
/ Weighting: 5
Cost criterion: Purchase cost for each unit
/ Weighting: 35
Cost criterion: Annual maintenance cost per unit
/ Weighting: 15
Cost criterion: Annual cost of SIM Card and data processing
/ Weighting: 5
II.2.11) Information about options
Options:
Yes
Description of options:
The support and maintenance contract may be extended, the length of which will be determined by the lifespan of the terminals.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2022/S 000-026673
Section V: Award of contract
Lot No: 1
Contract No: BCKLWN242
Title: Transaction Processing Services
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
03/03/2023
V.2.2) Information about tenders
Number of tenders received: 4
Number of tenders received by electronic means: 4
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Lloyds Bank plc t/as Lloyds Bank Cardnet
00002065
25 Gresham Street
London
EC2V 7HN
UK
Telephone: +44 7880137802
E-mail: dave.morgan@lloydsbanking.com
NUTS: UKI
Internet address(es)
URL: https://www.lloydsbank.com/business/take-payments-with-cardnet.html
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 350 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
Title: Supply of card transaction terminals
A contract/lot is awarded:
No
V.1 Information on non-award
The contract/lot is not awarded
No tenders or requests to participate were received or all were rejected
Section VI: Complementary information
VI.3) Additional information
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
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GO Reference: GO-202344-PRO-22465441
VI.4) Procedures for review
VI.4.1) Review body
Borough Council of King's Lynn & West Norfolk
Kings Court, Chapel Street
Kings Lynn
PE30 1EX
UK
Telephone: +44 1553616200
E-mail: procurementtenders@West-Norfolk.gov.uk
Internet address(es)
URL: https://www.west-norfolk.gov.uk
VI.5) Date of dispatch of this notice
04/04/2023