Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
British Council
M16BB
Manchester
M1 6BB
UK
E-mail: UKProcurement@britishcouncil.org
NUTS: UK
Internet address(es)
Main address: https://www.britishcouncil.org/
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Other: 10
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Internal communication and employee engagement Framework Agreement
Reference number: BC/03174
II.1.2) Main CPV code
79400000
II.1.3) Type of contract
Services
II.1.4) Short description
The British Council’s Internal Communications Team is seeking occasional, additional resource and expertise to establish a framework of UK based consultants and suppliers ("the framework") for the delivery of technical expertise in: internal communications, change communications and employee engagement – to provide both strategic and tactical support.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
800 000.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Strategic internal communications and employee engagement
II.2.2) Additional CPV code(s)
72221000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
II.2.4) Description of the procurement
1. Employee audience research; collecting and analysing insight from (or about) our global workforce to inform our internal communications strategy, employee experience strategy, or to support specific internal communication and engagement campaigns2. Internal communication audits and associated development projectsa. channel audits and project management of channel developmentb. content audits and content strategy development3. Reviews and recommendations for changes to internal communication frameworks, policies, processes, governance and resourcing.
II.2.5) Award criteria
Cost criterion: Commericial
/ Weighting: 20%
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Lot No: 2
II.2.1) Title
Change communications and internal engagement campaigns.
II.2.2) Additional CPV code(s)
72221000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
II.2.4) Description of the procurement
1. Working with internal stakeholders to agree a comprehensive communications brief, ensuring business objectives and desired outcomes are understood and the scope of the work agreed – and then assessing and meeting (or managing) stakeholder expectations throughout the project.2. Conducting baseline research or gathering insight, to assess how comms can measure its impact on achieving business objectives and desired outcomes.3. Developing change communication strategies, narratives and communication action plans (including running communication strategy and planning workshops).4. Developing stakeholder engagement plans.5. Assessing communication risks and potential resistances to change and putting in place mitigating actions. This may include scenario planning, as well as assessing and articulating ambiguity.6. Devising creative ideas and concepts to amplify engagement with change7. Designing and producing creative materials and assets, including various forms of film/video, animation, podcasts, branding, graphic design, gamification, etc. 8. Copywriting, creative writing, message drafting, editing and proofreading9. Creating engaging presentations10. Event design and management11. Conducting ongoing and final measurement to assess how well communication strategies and campaigns are meeting business objectives and desired outcomes – measuring reach, engagement, sentiment, impact/behaviour change and return on investment.
II.2.5) Award criteria
Cost criterion: Commercial
/ Weighting: 20%
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2023/S 000-031234
Section V: Award of contract
Lot No: 1
Contract No: BC/03174
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
15/03/2024
V.2.2) Information about tenders
Number of tenders received: 26
Number of tenders received from SMEs: 26
Number of tenders received from tenderers from EU Member States: 20
Number of tenders received from tenderers from non-EU Member States: 6
Number of tenders received by electronic means: 26
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Employee Plusecheck
06568503
YO1 8AA
York
YO1 8AA
UK
Telephone: +44 1904654454
E-mail: adam.pledger@ipsos.com
NUTS: UK
Internet address(es)
URL: www.ipsos.com
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Sequel Group Ltd
934848
N1 2SF
London
N1 2SF
UK
Telephone: +44 2073545577
E-mail: Suzanne.peck@sequelgroup.co.uk
NUTS: UK
Internet address(es)
URL: www.sequelgroup.co.uk
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
The Leith Agency (Cello Signal Ltd)
SC143653),
EH8 6LX
Edinburgh
EH8 6LX
UK
Telephone: +44 1315618600
E-mail: steve.simpson@leith.co.uk
NUTS: UK
Internet address(es)
URL: www.leith.co.uk
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Four Communcations
04286449
E1 1FX
London
E1 1FX
UK
Telephone: +44 2039200555
E-mail: Tenders@four.agency
NUTS: UK
Internet address(es)
URL: www.four.agency
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Enthuse Communications Limited
09478665
M33 3EH
Manchester
M33 3EH
UK
Telephone: +44 7812343310
E-mail: andrea.law@enthuse-comms.co.uk
NUTS: UK
Internet address(es)
URL: www.enthuse-comms.co.uk
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 400 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
Contract No: BC/03174
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
15/03/2024
V.2.2) Information about tenders
Number of tenders received: 33
Number of tenders received from SMEs: 33
Number of tenders received from tenderers from EU Member States: 30
Number of tenders received from tenderers from non-EU Member States: 3
Number of tenders received by electronic means: 33
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Employee Pulsecheck
6568503
YO1 8AA
York
YO1 8AA
UK
Telephone: +44 1904654454
E-mail: adam.pledger@ipsos.com
NUTS: UK
Internet address(es)
URL: www.ipsos.com
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Sequel Group Ltd
934848
N1 2SF
London
N1 2SF
UK
Telephone: +44 2073545577
E-mail: Suzanne.peck@sequelgroup.co.uk
NUTS: UK
Internet address(es)
URL: www.sequelgroup.co.uk
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
H and H Agency Ltd
07511770
HU13 0LH
Humberside
HU13 0LH
UK
Telephone: +44 1482230222
E-mail: duncan.b@handhcomms.co.uk
NUTS: UK
Internet address(es)
URL: www.handhcomms.co.uk
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Blue goose design Ltd
03701608
W1W 6SS
London
W1W 6SS
UK
Telephone: +44 7905930144
E-mail: sarah@bluegoose.co.uk
NUTS: UK
Internet address(es)
URL: www.bluegoose.co.uk
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
The Leith Agency (T/A Cello Signal Ltd)
SC143653
EH6 6LX
Edinburgh
EH6 6LX
UK
Telephone: +44 1315618600
E-mail: steve.simpson@leith.co.uk
NUTS: UK
Internet address(es)
URL: www.leith.co.uk
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Four Communications
04286449
E1 1FX
London
E1 1FX
UK
Telephone: +44 2039200555
E-mail: Tenders@four.agency
NUTS: UK
Internet address(es)
URL: www.four.agency
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 400 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
British Council
Manchester
UK
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
VI.5) Date of dispatch of this notice
03/04/2024