Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Cumberland Council
Cumbria House, 107 - 117 Botchergate
Carlisle
CA1 1RD
UK
Contact person: Ms Allison Paterson
Telephone: +44 7867201769
E-mail: allison.paterson@cumberland.gov.uk
NUTS: UKD1
Internet address(es)
Main address: https://www.cumberland.gov.uk/
Address of the buyer profile: https://www.cumberland.gov.uk/
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Open Framework for the Provision of Homecare Services
Reference number: DN701659
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
Cumberland Council is advertising an Open Framework for providers to deliver 'Homecare Services', for the delivery of personal care tasks in people's own homes, regulated by the Care Quality Commission (CQC), under The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 on a 24/7 basis in Cumberland for people over 18. The Council is conducting the procurement of this framework using the open procedure in accordance with the Public Contracts Regulations 2015 (PCR) for the purpose of procuring the services described in the Service Specification.
There are two Lots - Lot 1: Standard Homecare Services and Lot 2: Bespoke/Non-Standard Homecare Services. Successful Providers joining the Framework will automatically be awarded to both Lots.
The Council will seek to open the Framework to new applications every 6 months from the commencement of the Contract Year during the Term via Find a Tender. It shall be at the Council’s sole discretion to open the Framework to new applications more or less frequently than every 6 months and to decide how long the tender period is open for each time. Submission deadlines are stated in the ITT.
The Council reserves the right to close the Framework to new applications if in the opinion of the Council there is good reason to do so. In the event the Council determines to exercise its discretion to close the Framework to new applications, it will notify its intention and the period which the Framework will be closed on Find a Tender.
The Council reserves the right to reject any applications from Providers who have a CQC rating below “Good”. Applications from Providers who are not rated or below Good may be accepted on a case-by-case basis at the Council’s discretion, where the Provider can demonstrate a robust improvement plan and evidence of actions being addressed appropriately and in line with identified timescales.
The Council reserves the right to reject any applications from Providers who do not have an office base in Cumberland. From the commencement of the contract and throughout the contracted period Providers must be registered with CQC and have a local office base in Cumberland from which they will operate the service. The Council (at its sole discretion) may agree that a local office can be outside of the Cumberland boundaries where the Council is satisfied the office location is within reasonable distance of care delivery and there is suitable infrastructure in place.
The Open Framework includes requirements around delivery of Social Value and the requirement for Providers to pay the Real Living Wage to its Staff engaged in the delivery of the Services. The Council shall review the contract term around the Real Living Wage annually.
In addition to Cumberland Council (the contracting authority), the NHS North East and North Cumbria Integrated Care Board (the ICB) is a potential user of this Framework and they may purchase homecare services, subject to the ICB signing a Framework Access Agreement.
The estimated total value of the Framework for the 4-year initial term is £128.144m excluding VAT.
The estimated total value for the initial term plus the two 12 months optional extensions is £213.038m excluding VAT. These estimated totals are based upon the maximum spend by Cumberland Council and the ICB accessing the framework from Day 1. The Cumberland Council potential spend on Homecare Services over the full 6-year term is estimated to be £133.882m. Details of current expenditure are indicative only. The Council does not guarantee any spend against this Framework Agreement.
You must be registered on The Chest (https://www.the-chest.org.uk/) to access the tender documents. All bids must be received electronically via the Chest by the closing date stated in the ITT. Please read the ITT and its Schedules in full before submitting a tender. Any clarifications about the tender must be sent via messaging on the Chest by the closing date stated in the ITT.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Lowest offer:
128 144 000.00
GBP/ Highest offer:
213 038 000.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Lot 1 - Standard Homecare Services
II.2.2) Additional CPV code(s)
85000000
II.2.3) Place of performance
NUTS code:
UKD1
II.2.4) Description of the procurement
All award criteria are stated in the procurement documents only.
Lot 1 will make up the majority of Homecare commissioned, during the first few years.
Homecare Packages will be advertised via a method set by the Council and awarded under Lot 1 using the following approach:
The Council will advertise to all Framework Providers (where Providers indicate they wish to deliver).
Providers will submit offers.
Offers will be reviewed and awarded based on Customer choice or by the ranking as set out in the contract terms.
Accepted offers will become individual call offs/instructions (currently known as “Service Agreements” or “SPOs”).
II.2.5) Award criteria
Quality criterion: Social value / Diversity / Workforce / Safeguarding / Service Delivery / Continuous Improvement & Quality
/ Weighting: 100
Price
/ Weighting:
0
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
Lot 2 - Bespoke/Non Standard Homecare Services
II.2.2) Additional CPV code(s)
85000000
II.2.3) Place of performance
NUTS code:
UKD1
II.2.4) Description of the procurement
All award criteria are stated in the procurement documents only.
Lot 2 will be used to commission Homecare where there is an identified need to do things differently or to meet a specific need or demand that cannot be met via Lot 1.
Work under Lot 2 will be awarded via mini-competition where Providers will be invited to tender via The Chest.
II.2.5) Award criteria
Quality criterion: Social value / Diversity / Workforce / Safeguarding / Service Delivery / Continuous Improvement & Quality
/ Weighting: 100
Price
/ Weighting:
0
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2023/S 000-035419
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
14/03/2024
V.2.2) Information about tenders
Number of tenders received: 68
Number of tenders received from SMEs: 64
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 68
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
121 Care Agency
Stirling Place, 22-24 High Street
Cleator Moor
CA25 5LB
UK
NUTS: UKD1
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
128 144 000.00
GBP
/ Highest offer:
213 038 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
14/03/2024
V.2.2) Information about tenders
Number of tenders received: 68
Number of tenders received from SMEs: 64
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 68
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Beacon Home Care Carlisle Ltd
Unit 36a Allans Buildings
Penrith
CA11 9BF
UK
NUTS: UKD1
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
128 144 000.00
GBP
/ Highest offer:
213 038 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
14/03/2024
V.2.2) Information about tenders
Number of tenders received: 68
Number of tenders received from SMEs: 64
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 68
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Bellcare Domicilary Care Services
73 Lowther Street
Whitehaven
CA28 7AH
UK
NUTS: UKD1
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
128 144 000.00
GBP
/ Highest offer:
213 038 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
14/03/2024
V.2.2) Information about tenders
Number of tenders received: 68
Number of tenders received from SMEs: 64
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 68
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Beechwood Homecare Ltd T/A Bluebird Care Carlisle
Little Mount, Craigs Road
Dumfries
DG1 4UT
UK
NUTS: UKM92
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
128 144 000.00
GBP
/ Highest offer:
213 038 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
14/03/2024
V.2.2) Information about tenders
Number of tenders received: 68
Number of tenders received from SMEs: 64
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 68
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
CEL Homecare Limited
73a Medomsley Road
Consett
DH8 5HJ
UK
NUTS: UKC
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
128 144 000.00
GBP
/ Highest offer:
213 038 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
14/03/2024
V.2.2) Information about tenders
Number of tenders received: 68
Number of tenders received from SMEs: 64
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 68
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Cera Care Operations Ltd
Crown House, Stephenson Road
Colchester
CO4 9QR
UK
NUTS: UKH3
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
128 144 000.00
GBP
/ Highest offer:
213 038 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
14/03/2024
V.2.2) Information about tenders
Number of tenders received: 68
Number of tenders received from SMEs: 64
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 68
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Holistic Care 4U Ltd
Yorkshire Main Community Centre
Doncaster
DN12 1AB
UK
NUTS: UKE
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
128 144 000.00
GBP
/ Highest offer:
213 038 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
14/03/2024
V.2.2) Information about tenders
Number of tenders received: 68
Number of tenders received from SMEs: 64
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 68
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Jemcare Care Agency
Main Road, Flimby
Maryport
CA15 8QP
UK
NUTS: UKD1
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
128 144 000.00
GBP
/ Highest offer:
213 038 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
14/03/2024
V.2.2) Information about tenders
Number of tenders received: 68
Number of tenders received from SMEs: 64
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 68
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Livingways Care Services
Office 18, 2nd Floor
London
SW4 0AF
UK
NUTS: UKI
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
128 144 000.00
GBP
/ Highest offer:
213 038 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
14/03/2024
V.2.2) Information about tenders
Number of tenders received: 68
Number of tenders received from SMEs: 64
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 68
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Profad Care Agency Limited
Unit 3&5, 1 Bethwin Road
London
SE5 0SH
UK
NUTS: UKI
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
128 144 000.00
GBP
/ Highest offer:
213 038 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
14/03/2024
V.2.2) Information about tenders
Number of tenders received: 68
Number of tenders received from SMEs: 64
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 68
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
The Human Support Group
Cardinal House, Abbeyfield Court
Nottingham
NG7 2SZ
UK
NUTS: UKF
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
128 144 000.00
GBP
/ Highest offer:
213 038 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
14/03/2024
V.2.2) Information about tenders
Number of tenders received: 36
Number of tenders received from SMEs: 36
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 36
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Eden Country Care Ltd
Unit 5a/5b Redhills Lane
Penrith
CA11 0DT
UK
NUTS: UKD1
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
128 144 000.00
GBP
/ Highest offer:
213 038 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
His Majesty's Court Service
Strand
London
WC2A 2LL
UK
Internet address(es)
URL: https://www.cumberland.gov.uk/
VI.5) Date of dispatch of this notice
12/04/2024