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Contract Award Notice

ICT Managed Services

  • First published: 25 April 2024
  • Last modified: 25 April 2024
  • Version: N/A
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  • This file may not be fully accessible.

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-041d51
Published by:
Merseyside Waste Disposal Authority
Authority ID:
AA35547
Publication date:
25 April 2024
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

We are seeking a highly experienced supplier to provide a comprehensive IT service provision covering the following key elements:

1) Provision of new network, WiFi and security controls to support the main office

2) Provision of replacement end-user computing devices and tablets (Windows based laptop PCs)

3) Microsoft licensing

4) Migration of servers/services from existing hardware and software with an existing provider to cloud based services

5) Build of Windows based devices, including packaging and deployment of software

6) Provision of appropriate boundary controls for Windows based devices

7) Application build and/or migration to replace aging in-house software

8) Hosting and security of public facing interactive website elements

9) Unified communications

10) Mobile security controls

11) Project/programme management

12) Technical resources to enact the change and migrate to the new service

13) Ongoing 1st, 2nd and 3rd line operational support for all our IT

14) Provision of comprehensive backups

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

Merseyside Waste Disposal Authority

7 th Floor, No. 1 Mann Island

Liverpool

L3 1BP

UK

Contact person: Nicola Hodge

Telephone: +44 1512551444

E-mail: Procurement@merseysidewda.gov.uk

NUTS: UKD7

Internet address(es)

Main address: https://www.merseysidewda.gov.uk/

Address of the buyer profile: https://www.mytenders.co.uk/search/Search_AuthProfile.aspx?ID=AA43115

I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

Other: Waste Disposal

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

ICT Managed Services

II.1.2) Main CPV code

72222300

 

II.1.3) Type of contract

Services

II.1.4) Short description

We are seeking a highly experienced supplier to provide a comprehensive IT service provision covering the following key elements:

1) Provision of new network, WiFi and security controls to support the main office

2) Provision of replacement end-user computing devices and tablets (Windows based laptop PCs)

3) Microsoft licensing

4) Migration of servers/services from existing hardware and software with an existing provider to cloud based services

5) Build of Windows based devices, including packaging and deployment of software

6) Provision of appropriate boundary controls for Windows based devices

7) Application build and/or migration to replace aging in-house software

8) Hosting and security of public facing interactive website elements

9) Unified communications

10) Mobile security controls

11) Project/programme management

12) Technical resources to enact the change and migrate to the new service

13) Ongoing 1st, 2nd and 3rd line operational support for all our IT

14) Provision of comprehensive backups

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 860 916.00  GBP

II.2) Description

II.2.2) Additional CPV code(s)

48800000

48810000

51610000

72267100

72267200

51612000

72250000

72253000

72253200

72261000

II.2.3) Place of performance

NUTS code:

UKD7


Main site or place of performance:

Merseyside

II.2.4) Description of the procurement

We are seeking a highly experienced supplier to provide a comprehensive IT service provision covering the following key elements:

1) Provision of new network, WiFi and security controls to support the main office

2) Provision of replacement end-user computing devices and tablets (Windows based laptop PCs)

3) Microsoft licensing

4) Migration of servers/services from existing hardware and software with an existing provider to cloud based services

5) Build of Windows based devices, including packaging and deployment of software

6) Provision of appropriate boundary controls for Windows based devices

7) Application build and/or migration to replace aging in-house software

8) Hosting and security of public facing interactive website elements

9) Unified communications

10) Mobile security controls

11) Project/programme management

12) Technical resources to enact the change and migrate to the new service

13) Ongoing 1st, 2nd and 3rd line operational support for all our IT

14) Provision of comprehensive backups

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 70

Price / Weighting:  30

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2023/S 000-035057

Section V: Award of contract

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

27/02/2024

V.2.2) Information about tenders

Number of tenders received: 9

Number of tenders received from SMEs: 9

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 9

Number of tenders received by electronic means: 9

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Intergence Systems Limited

Brewery Road, Pampisford

Cambridge

CB22 3HG

UK

Telephone: +44 8452264167

NUTS: UK

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 860 916.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.3) Additional information

(MT Ref:231863)

VI.4) Procedures for review

VI.4.1) Review body

Public Procurement Review Service

Cabinet Office

London

UK

Telephone: +44 3450103503

E-mail: publicprocurementreview@cabinetoffice.gov.uk

Internet address(es)

URL: https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit

VI.5) Date of dispatch of this notice

24/04/2024

Coding

Commodity categories

ID Title Parent category
72253000 Helpdesk and support services System and support services
48810000 Information systems Information systems and servers
48800000 Information systems and servers Software package and information systems
72222300 Information technology services Information systems or technology strategic review and planning services
51610000 Installation services of computers and information-processing equipment Installation services of computers and office equipment
51612000 Installation services of information-processing equipment Installation services of computers and information-processing equipment
72267100 Maintenance of information technology software Software maintenance and repair services
72267200 Repair of information technology software Software maintenance and repair services
72261000 Software support services Software-related services
72250000 System and support services Software programming and consultancy services
72253200 Systems support services Helpdesk and support services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
Procurement@merseysidewda.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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