Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Harrow Council
Procurement Team, PO Box 1358
Harrow
HA3 3QN
UK
Contact person: Mr Marzuki Haji
Telephone: +44 2084209301
E-mail: marzuki.haji@harrow.gov.uk
NUTS: UKI7
Internet address(es)
Main address: http://www.harrow.gov.uk
Address of the buyer profile: http://www.harrow.gov.uk
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Domestic Abuse Service
Reference number: DN690228
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
London Borough of Harrow is inviting tenders for the provision of the borough’s Domestic Abuse Service. This comprises two procurement Lots.
Lot 1: Domestic Abuse Support Service: Strategic Coordination and Direct Support to Domestic Abuse Victims/Survivors.
Lot 2: Safe Accommodation: Refuge Support and Management and Floating Support.
Tenderers are invited to bid for one or both Lots. Successful tenderers will work in partnership with the council in collaborative forums to ensure a cohesive holistic Domestic Abuse Service.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
1 328 635.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Domestic Abuse Support Service: Strategic Coordination and Direct Support to Domestic Abuse Victims/Survivors
II.2.2) Additional CPV code(s)
85000000
II.2.3) Place of performance
NUTS code:
UKI74
II.2.4) Description of the procurement
Lot 1: Domestic Abuse Support Service: Strategic Coordination and Direct Support to Domestic Abuse Victims/Survivors.
This service will encompass:
• Community outreach - Independent Domestic Violence Advisors (IDVA) Service, Domestic Abuse case work and Safety Planning
• Public Protection - MARAC Coordination
The service will:
• Deliver domestic abuse support provisions for all service users
• Deliver outcomes for all service users
• Develop staff and innovate to ensure the services provided meet the needs and outcomes for all service users
• Provide services that are sensitive and deliver effective and timely responses
• Provide domestic abuse awareness training for council key stakeholders to ensure best practice is being met
• The service provider will be committed to working in partnership with the council departments to continually improve the service
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60
Quality criterion: Social Value
/ Weighting: 10
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
Safe Accommodation: Refuge Support and Management and Floating Support
II.2.2) Additional CPV code(s)
85000000
II.2.3) Place of performance
NUTS code:
UKI74
II.2.4) Description of the procurement
Lot 2: Safe Accommodation: Refuge Support and Management and Floating Support.
This service will encompass:
• Management of a (6 bed) refuge that provides hostel accommodation and support to women and their children who are escaping domestic abuse; Supported by a full time Refuge Worker
• Floating support to provide information and practical support to female residents and their children living independently within the Borough or in Council-provided accommodation elsewhere.
• Part time Refuge Manager to manage the refuge worker and floating support.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60
Quality criterion: Social Value
/ Weighting: 10
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2023/S 000-032852
Section V: Award of contract
Lot No: 1
Title: Domestic Abuse Service
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
19/03/2024
V.2.2) Information about tenders
Number of tenders received: 5
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Cranstoun Services Ltd
Esher
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 982 413.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
Title: Safe Accommodation: Refuge Support and Management and Floating Support
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
19/03/2024
V.2.2) Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Cranstoun Services Ltd
Esher
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 254 439.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Royal Courts of Justice
London
WC2A 2LL
UK
VI.5) Date of dispatch of this notice
26/04/2024