Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
SERIOUS FRAUD OFFICE
2-4 Cockspur Street
LONDON
SW1Y5BS
UK
Contact person: Daniel Fagan
Telephone: +44 2072397495
E-mail: daniel.fagan@sfo.gov.uk
NUTS: UKI32
Internet address(es)
Main address: www.sfo.gov.uk
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Other: Law Enforcement - Investigation and Prosecution
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Serious Fraud Office - Case Management System Tender
Reference number: SFO-CMS-P24
II.1.2) Main CPV code
48311100
II.1.3) Type of contract
Supplies
II.1.4) Short description
The Serious Fraud Office (SFO) is seeking to procure a Case Management System (CMS).
The SFO aims to acquire proven, 'off-the-shelf', cloud-based software, that is configurable and has sufficient flexibility to be adapted to suit our specialist needs.
Flexibility and adaptability will be crucial factors in deciding any winning bid. These qualities will permit SFO to maintain resilience against inevitable change, as the successful bid must represent a long-term solution that will continue to provide benefits and add value over time.
In order to ensure adequate conformance to our unique operational requirements, the SFO is looking to contract with a specialist provider active in the criminal justice marketplace, with experience of implementing similar products for public sector bodies.
The winning bidder will be responsible for the technical configuration and implementation of their solution, and must have the capacity and ability to deliver results on time and to budget.
As a result of the sensitivity of the cases we tackle, the SFO requires that any winning solution must be either deployed on a UK located cloud service, or compatible with an existing UK located cloud service. We cannot consider bids where this prerequisite is not met.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
8 000 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
48000000
II.2.3) Place of performance
NUTS code:
UKI
II.2.4) Description of the procurement
The SFO intends to acquire and implement a Case Management System via this procurement.
The solution in question must be cloud-based, 'off the shelf', and of sufficient flexibility to be configurable to meet our specialist needs as an agency that both investigates and prosecutes complex economic and financial crime.
The procurement will acquire a long-term solution to meet this requirement, and the winning solution must therefore be iterative by design and nature, to future-proof the system and ensure it continues to add value and benefit to the business over the course of the contract's term.
II.2.5) Award criteria
Cost criterion: Quality
/ Weighting: 70%
Cost criterion: Price
/ Weighting: 30%
II.2.11) Information about options
Options:
Yes
Description of options:
The contract will have a 5 year extension clause on an annual renewal basis, i.e. 10 +1, +1, +1, +1, +1.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Price is not the only award criterion and all criteria are stated only in the procurement documents
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Restricted procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2024/S 000-033922
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
12/03/2025
V.2.2) Information about tenders
Number of tenders received: 5
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Clue Computing Company Limited
01715616
Clue House, Petherton Road, Hengrove
Bristol
BS14 9BZ
UK
NUTS: UKK11
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 4 548 750.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
High Court - London
London
UK
VI.5) Date of dispatch of this notice
18/03/2025