Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Believe Housing Limited
Spectrum 4, Spectrum Business Park, Seaham, County Durham,
Seaham
SR7 7TT
UK
Contact person: Naomi Noble
E-mail: procurement@believehousing.co.uk
NUTS: UKC14
Internet address(es)
Main address: https://www.believehousing.co.uk
I.4) Type of the contracting authority
Other: Housing Association
I.5) Main activity
Housing and community amenities
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Tenant Satisfaction Measures and Customer Satisfaction Surveys
Reference number: believe-2024 299
II.1.2) Main CPV code
79310000
II.1.3) Type of contract
Services
II.1.4) Short description
Believe Housing seeks to appoint a contractor to undertake Tenant Satisfaction Measures and Customer Satisfaction Surveys
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
290 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
79310000
II.2.3) Place of performance
NUTS code:
UKC14
Main site or place of performance:
II.2.4) Description of the procurement
Tenant Satisfaction Measures and Customer Satisfaction Surveys
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2024/S 000-034676
Section V: Award of contract
Contract No: TSM and Transactional Surveys Services
Title: TSM and Transactional Surveys Services
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
10/01/2025
V.2.2) Information about tenders
Number of tenders received: 9
Number of tenders received from SMEs: 8
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 9
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Acuity Research and Practice Limited
35 Mount Pleasant, Bishops Tawton, Devon,
Devon
EX32 0AQ
UK
NUTS: UKK4
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 290 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Believe Housing Limited
Spectrum 4, Spectrum Business Park
Seaham
SR7 7TT
UK
E-mail: procurement@believehousing.co.uk
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
VI.5) Date of dispatch of this notice
19/03/2025