Skip to main content

We've saved some files called cookies on your device. These cookies are:

  • essential for the site to work
  • to help improve our website by collecting and reporting information on how you use it

We would also like to save some cookies to help tailor communications.

BETA
You're viewing an updated version of this service - your feedback will help us to improve it.

Contract Award Notice

Mental Health Crisis Text Support

  • First published: 07 April 2025
  • Last modified: 07 April 2025
  • Version: N/A
  •  

  • This file may not be fully accessible.

  •  

Information icon

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-04f779
Published by:
Oxford Health NHS Foundation Trust
Authority ID:
AA20558
Publication date:
07 April 2025
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Delivery of crisis text service as described in the National specification.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

OXFORD HEALTH NHS FOUNDATION TRUST

RNU

Littlemore Mental Health Centre, Sandford Road, Littlemore

Oxford

OX44XN

UK

E-mail: BusinessServices@oxfordhealth.nhs.uk

NUTS: UKJ14

Internet address(es)

Main address: https://www.oxfordhealth.nhs.uk

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Health

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Mental Health Crisis Text Support

II.1.2) Main CPV code

85000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Delivery of crisis text service as described in the National specification.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 215 000.00  GBP

II.2) Description

II.2.3) Place of performance

NUTS code:

UKJ

II.2.4) Description of the procurement

Oxford Health assessed the provider's service provision with respect to the key decision making criteria as outlined in the PSR - Most Suitable Provider process. Each of these criteria were assessed on a pass/fail basis by the award decision makers, and the provider passed each of the criteria.

II.2.5) Award criteria

Quality criterion: Most Suitable Provider Process with regard to the Key Criteria / Weighting: 100

Cost criterion: Most Suitable Provider Process with regard to the Key Criteria / Weighting: 100

II.2.11) Information about options

Options: Yes

Description of options:

Contract extension allowed (up to twelve months until 31/03/2027)

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Award of a contract without prior publication of a call for competition

Justification for selected award procedure:

The procurement falls outside the scope of application of the Directive

Explanation

The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. The Contract has been awarded to the Supplier (Contract period 01/03/2025 - 31/03/2026)

Supplier is an existing national supplier of Mental Health Crisis Text service to NHS.

Conflict of interest declaration procedures followed, any decision makers who declared an interest were excluded (no interests declared in this instance)

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

Section V: Award of contract

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

12/02/2025

V.2.2) Information about tenders

Number of tenders received: 1

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Mental Health Innovations - SHOUT

CE011677

London

UK

NUTS: UKJ

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 215 000.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

https://www.oxfordhealth.nhs.uk

London

UK

VI.5) Date of dispatch of this notice

21/03/2025

Coding

Commodity categories

ID Title Parent category
85000000 Health and social work services Other Services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
BusinessServices@oxfordhealth.nhs.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.