Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
South Lanarkshire Council
Council Headquarters, Almada Street
Hamilton
ML3 0AA
UK
Contact person: Marie McGowan
E-mail: marie.mcgowan@southlanarkshire.gov.uk
NUTS: UKM95
Internet address(es)
Main address: http://www.southlanarkshire.gov.uk
Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00410
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
SLC - Care at Home and Housing Support Procured Services Arrangement
Reference number: SLC/SW/23/035
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
South Lanarkshire Council is seeking to appoint Service Providers to a Procured Services Arrangement (PSA) for the provision of Care at Home and Housing Support Services commencing on 1st July 2024.
The contract will be delivered to Supported Persons residing within South Lanarkshire and who are supported by the Council and South Lanarkshire Health and Social Care Partnership (SLHSCP).
SLHSCP deliver adult social care services and all community health services for adults and children in the South Lanarkshire area. The services will support individuals to live in their own homes and to play an active part in their communities as much as they are able.
The Self Directed Support (SDS) regulations offer Supported Persons a choice of provider to an extent not available through a Framework or a Dynamic Purchasing System (DPS) therefore the Council is utilising an innovative Procured Services Arrangement (PSA) under the Light Touch Rules contained in Regulation 74 - 76 of the Public Contracts (Scotland) Regulations 2015.
The PSA will allow providers to be added over its 15 year term, this will facilitate the Supported Person's choice.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
714 300 000.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKM95
II.2.4) Description of the procurement
The contract will be delivered to Supported Persons residing within South Lanarkshire and who are supported by the Council and South Lanarkshire Health and Social Care Partnership (SLHSCP).
The Services are predominantly personal care services that are provided with, and for, a Supported Person in their own home. In some less common situations, non-personal care and housing support services may also be required where there are specifically assessed needs.
The Services are provided for Supported Persons who are assessed by the Council as needing support to maintain or regain their independence, safety, health and wellbeing. This may include Supported Persons who are returning home from hospital. It may also include Supported Persons who would require to be admitted to hospital or long-term care if support were not to be provided in the person’s home.
The Council is responsible for providing and commissioning Services in South Lanarkshire. While the Services are predominantly provided to older people, the Services will also be commissioned for adults with needs arising from a learning disability, physical disability or other long-term health conditions, children and families and other vulnerable groups with care and support needs. Supported Persons receiving the Service may have a variety of care and support and health needs, including but not limited to:
- Physical frailty
- Sensory impairment
- Dementia
- Complex care needs
- Vulnerability
- End of Life and Palliative Care
- Learning difficulties
- Physical disabilities
- Addiction issues
- Mental health and cognitive impairment
- Other long-term conditions
The Services also provide essential support for unpaid carers, by providing support for the Supported Person.
The Service Provider will work in partnership with all organisations involved in the health and care of Supported Persons with the focus of providing support to maintain or regain independence and promote human rights.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 95
Price
/ Weighting:
5
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2023/S 000-034846
Section V: Award of contract
Contract No: SLC/SW/23/035
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
01/07/2024
V.2.2) Information about tenders
Number of tenders received: 66
Number of tenders received from SMEs: 62
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 66
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
All New Beginnings Ltd
101 Abbeygreen, Lesmahagow
Lanark
ML11 0EF
UK
NUTS: UKM84
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Angels Home Care Lanarkshire Ltd
8 Landsdowne Gardens
Hamilton
ML3 7DH
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Bluebird Care (South Lanarkshire)
The Building Design Centre, 125 Muir Street
Hamilton
ML3 6BJ
UK
NUTS: UKM95
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Cera Care Operations (Scotland) Limited
Limetree House, North Castle Street
Alloa
FK10 1EX
UK
NUTS: UKM
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Constance Care Limited
Suite 1 Munro Business Park, 15 Munro Place, Kilmarnock
KILMARNOCK
KA1 2NP
UK
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
ENABLE Scotland
Inspire House, 3 Renshaw Place, Eurocentral
Motherwell
ML1 4UF
UK
NUTS: UKM84
The contractor is an SME:
No
V.2.3) Name and address of the contractor
JKL Care Services
1.1 Waverley House
Hamilton
ML30QA
UK
NUTS: UKM
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
The Richmond Fellowship Scotland Limited
3 Buchanan Gate, Cumbernauld Road
Stepps
G33 6FB
UK
NUTS: UKM
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Bespoke Care Services Ltd
77 Templegill Crescent
Wishaw
ML2 7FA
UK
NUTS: UKM95
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Call-In Homecare
Call-In Homecare, 2 Anderson Place, Sugar Bond
Edinburgh
EH6 5NP
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
GMD Community Services Ltd
Unit 50 Fountain Business Centre, Ellis street
Coatbridge
ML5 3AA
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
HRM Homecare Services Ltd
75 LONDON RD
GLASGOW
KA3 7BP
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Ion Care and Support Services Ltd
Axwell House
Broxburn
EH52 5AU
UK
NUTS: UKM
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Keane Premier Support Services
Unit D, Fullerton Court, 15 Drumhead Place
Cambuslang
G32 8EY
UK
NUTS: UKM95
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Precious Care Services Ltd t/a My Homecare Glasgow
Suite 3-13, 117 Brook Street, Brook Street Business Hub
Glasgow
G40 3AP
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
SRS Care Solutions central Limited
Pentagon Centre, 38 Washington Street
Glasgow
G3 8AZ
UK
NUTS: UKM
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Flexible Healthcare One Solutions Ltd
Unit 25, 204 Main street, Coatbridge
Glasgow
ML5 3RB
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Invercare Services Ltd
Inver House Business Centre, Suite 1 9 Ardgowan Square
Greenock
PA16 8ET
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Love@care Ltd
Belgrave court, Rose hill road
Bellshill
ML43JA
UK
NUTS: UKM84
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Adigo Limited
Media Corp House, 2 Caird Park
Hamilton
ML3 0EU
UK
NUTS: UKM78
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Care1 Professional Services LTD
69 Buchanan Street , Suite 324
Glasgow
G1 3HL
UK
NUTS: UKM82
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Care Solutions Homecare Limited
Balerno , 13-15 Lewis Street
Stranraer
DG9 7AB
UK
NUTS: UKM
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Medd Care Services Ltd
Suite 21,, 70 West Regent Street
Glasgow
G2 2QZ
UK
NUTS: UKM82
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Oncall Care Service Ltd
121 Moffat Street
Glasgow
G5 0ND
UK
NUTS: UKM
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Trust Community Care Limited
2, Lower Auchingramont Road
Hamilton
ML3 6HW
UK
NUTS: UKM95
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 714 300 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
AWARD NOTICE
Phase 1 Providers Appointed 31 May 2024: All New Beginnings Ltd; Angels Home Care Lanarkshire Ltd; Bespoke Care Services Ltd; BJMCA Ltd trading as Bluebird Care (South Lanarkshire); Call-In Homecare Ltd; Cera Care Operations Scotland Ltd; Constance Care; ENABLE Scotland; GMD Community Services; HRM HOMECARE SERVICES LTD; ION Care and Support Services Ltd; JKL Care Services; Keane Premier Support Services; Precious Care Services Ltd t/a My Homecare Glasgow; SRS Care Solutions (Central) Ltd; The Richmond Fellowship.
Phase 2 Providers Appointed 4 July 2024: Flexible Healthcare One Solution Ltd; Invercare Services Ltd; Lica Homecare Ltd; Love@Care Ltd.
Phase 3 Providers Appointed 8 Nov 2024: Adigo Care; Care1 Professional Services LTD; Care Solutions Homecare LTD; Medd Care Services Ltd; Oncall Care Service Ltd; Trust community care limited.
SPD Questions 3A.1 to 3A.8 Serious and Organised Crime – Information Sharing Protocol
It is a requirement of this tender that the bidder recommended for award completes and submits, when requested to by the Council, the Serious and Organised Crime – Information Sharing Protocol form for evaluation prior to any award being made.
SPD Question 4C.10 Technical and Professional Ability
Bidders will be required to confirm whether they intend to subcontract and, if so, for what proportion of the contract.
SPD Question 4D.1 Quality Assurance Schemes
It is a requirement of this tender that the bidders complete the H&S Vetting Document.
Declarations and Certificates
Successful Bidders will provide the undernoted certificates, declarations and/or completed questionnaires to evidence their compliance with the relevant questions within the Qualification, Technical and Commercial Envelopes.
SPD Question 2D.1 Prompt Payment Certificate
SPD Question 3D.3 Human Rights Act Declaration
Declaration Section *Form of Tender
SPD Question 3D.11 Non-Collusion Certificate
SPD Question 4B.5.1 Insurance Certificates
SPD Questions 3A.1 to 3A.8 Serious and Organised Crime Declaration
SPD Question 3A.6 Modern Slavery Act 2015 Declaration
SPD Question 4C.6 Confirmation of Registration with the Care Inspectorate and Protection of Vulnerable Groups (Scotland) Act 2007 Declaration
SPD Question 4C.6.1 Confirmation of SSSC status of staff who deliver the Services.
All certificates, declarations and questionnaires can be found within the Attachment area of PCS-t.
Attachment 13 - Form of Offer to Tender and Attachment 4 - Commercial Envelope Response must be completed and uploaded within the relevant question in the Commercial Envelope.
Failure to provide this information or in the event that the information provided does not support or evidence the statements made within the SPD will invalidate the bid.
The Council reserves the right to review the qualification and technical criteria for appoint to the PSA in line with changes to legislation, good industry practice and commercial considerations.
(SC Ref:794827)
VI.4) Procedures for review
VI.4.1) Review body
Hamilton Sheriff Court
Sheriff Court House, 4 Beckford Street
Hamilton
ML3 0BT
UK
Telephone: +44 1698282957
E-mail: hamiltoncivil@scotcourts.gov.uk
Internet address(es)
URL: www.scotscourts.gov.uk
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
Please note, the alternative review body to the local Sheriff Court detailed in VI.4.1 is:
Court of Session
Parliament House
Parliament Square
Edinburgh
EH1 1RQ
+44 1312252595
supreme.courts@scotcourts.gov.uk
VI.5) Date of dispatch of this notice
31/03/2025