Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
North Lanarkshire Council
Civic Centre, Windmillhill Street
Motherwell
ML1 1AB
UK
E-mail: corporateprocurement@northlan.gov.uk
NUTS: UKM84
Internet address(es)
Main address: https://www.northlanarkshire.gov.uk/
Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00010
I.1) Name and addresses
South Lanarkshire Council
Council Headquarters, Almada Street
Hamilton
ML3 0AA
UK
Telephone: +44 1698454184
E-mail: procurement_service@southlanarkshire.gov.uk
NUTS: UKM95
Internet address(es)
Main address: http://www.southlanarkshire.gov.uk
Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00410
I.2) Joint procurement
The contract involves joint procurement
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Business Support and Expert Help Services 2025–2029
Reference number: NLC-CPT-24-057
II.1.2) Main CPV code
79400000
II.1.3) Type of contract
Services
II.1.4) Short description
North Lanarkshire Council (the “Council”) in partnership with South Lanarkshire Council (SLC) (and collectively known as the “Councils”) are seeking to appoint a range of skilled business Contractors across a variety of disciplines to deliver business support and expert help services for Lanarkshire based SME’s.
The Framework Agreement for Business Support and Expert Help Services 2025 – 2029 shall allow Lanarkshire based SMEs to receive:
- between one (1) and five (5) days “Expert Help Support”;
- access to various “Training and Support Workshops”; and / or
- access to “Specialist Support Surgeries”.
The main aim of the Framework Agreement is to ensure that suitably qualified consultants are available to provide Lanarkshire based SMEs with bespoke advice and support, focusing on sustainability and growth areas such as:
- reviewing existing processes, strategies, policies or plans;
- supporting businesses to improve these accordingly or to introduce new processes, strategies, policies or plans as required;
- Introduce new products or services; and
- Reach new markets
The overall objective of the Framework Agreement is to ensure Contractors deliver business support and expert help services which augment the core Business Gateway service and wider business support offerings, and which support businesses throughout Lanarkshire. The overarching aim of what the services are being asked to achieve are:
- To support the growth of an entrepreneurial culture within Lanarkshire;
- To ensure all businesses are able to access appropriate business support;
- To support employment opportunities and inclusive growth;
- To support the growth and development of key priority sectors and areas of economic importance;
- Deliver an agile service, responsive to business needs that joins seamlessly with Business Gateway services, and other local authority and partner services; and
- To support the economic recovery and growth of Lanarkshire
The main detailed objectives and outcome targets for the delivery of services via this Framework Agreement which all activities are tailored to deliver are:
- Growth in employment, safeguarding existing jobs, and reduction in unemployment, economic inactivity and under-employment;
- Increase in equitable opportunities to those from areas of deprivation, women, BAME, disabled persons and young people;
- Increase in the skills of the Lanarkshire working population with skills meeting the demands of the jobs market;
- Increase growth, businesses and employment in locally important sectors;
- Increase in internationalisation of businesses;
- Increase in digital capabilities of businesses;
- Demonstrable increase in new business support initiatives and partnership working; and
-Support and develop supply chains
Full details of required services are contained within the procurement documents located on the PCS-Tender System.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
1 400 000.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Financial Management
II.2.2) Additional CPV code(s)
66170000
79412000
66171000
79400000
79410000
79411000
II.2.3) Place of performance
NUTS code:
UKM84
II.2.4) Description of the procurement
The Financial Management Lot will provide support across a range of areas focussed on the efficient and effective management of business funds. It is anticipated that support will help to equip businesses with the financial skills and knowledge to meet their objectives.
Examples of some topics that could be offered under Financial Management are:
-Support on how to plan, organise direct and control financial activities;
-Helping businesses to prepare and source funding;
-Support and Advice on how to improve the financial health of a business including debt Management and mitigating rising costs;
-Company Valuation;
-Taxation including R&D Tax Credits; and
-Preparation of business forecasts e.g. cashflows, P&Ls and balance sheets
.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60%
Price
/ Weighting:
40%
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
Business Growth and Development
II.2.2) Additional CPV code(s)
79410000
79400000
79411000
79420000
79900000
79990000
79996000
II.2.3) Place of performance
NUTS code:
UKM84
II.2.4) Description of the procurement
The Business Growth and Development Lot will provide support to help Service Users assess their business, identify areas of improvement, and support the formulation of a plan to help the business reach their strategic goals and objectives. It is anticipated that it will offer support to help the development of new processes, products and/or services to affect positive change, increase sales, enter new markets and/or improve productivity.
Examples of some topics that could be offered under Business Growth and Development are:
-Strategic review and forward planning;
-Change management support;
-Support to develop new and/or improved processes, services and/or products and integrate these into the business;
-Support to increase productivity;
-Business viability and resilience planning; and
-Preparation of business plans
.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60%
Price
/ Weighting:
40%
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3
II.2.1) Title
Human Resources, Leadership and Skills
II.2.2) Additional CPV code(s)
79414000
79400000
79410000
79411000
II.2.3) Place of performance
NUTS code:
UKM84
II.2.4) Description of the procurement
The Human Resources, Leadership and Skills Lot will provide a range of support on human resource matters, leadership, and management. It is anticipated that it will help to provide advice on existing human resource policies and requirements, identification of skills and training needs, support leadership development processes and equip businesses with the tools to promote a positive and productive working environment.
Examples of some topics that could be offered under Human Resources, Leadership and Skills are:
-Support and advice on employment policies and benefits, fair work practices and other HR related queries;
-Support and advice for staff recruitment;
-Leadership, management and organisational development support;
-Training needs analysis, skills plans and training procedures; and
-Workplace Innovation including but not limited to culture, communications, productivity and fair work practices.
.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60%
Price
/ Weighting:
40%
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 4
II.2.1) Title
Procurement
II.2.2) Additional CPV code(s)
79418000
79400000
79410000
II.2.3) Place of performance
NUTS code:
UKM84
II.2.4) Description of the procurement
The Procurement Lot will provide a range of support to help businesses navigate the procurement procedure.
Examples of some topics that could be offered under Procurement are:
-Bid / Tender support;
-Specification writing;
-Public procurement regulations;
-Private sector procurement approaches;
-Social value, sustainability, and Fair Work First;
-Contract Supplier Management (CSM) support¹.
-Market analysis and understanding
¹CSM could include reinforcing the purpose of CSM, what to expect within CSM (performance meetings, scorecards, mitigation / improvement processes etc,), and the potential risks and outcomes of poor performance through CSM i.e. contract termination.; and
This Lot seeks to complement and not duplicate the services delivered via the Supplier Development Programme
.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60%
Price
/ Weighting:
40%
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 5
II.2.1) Title
Marketing
II.2.2) Additional CPV code(s)
79413000
79400000
79410000
79300000
79340000
79341000
79341100
79341200
79342000
79342100
II.2.3) Place of performance
NUTS code:
UKM84
II.2.4) Description of the procurement
The Marketing Lot will provide support to help businesses to undertake market research and formulate a plan to support the business in promoting and selling their products and/or services with a view to increasing sales.
Examples of some topics that could be covered under Marketing are:
-Market analysis and identification of key customers;
-Support to develop a sales and marketing strategy;
-Support with digital marketing including advice on how to market and retail online. This may cover topics such as social media platforms, website content and design, data analytics and search engine optimisation;
-Branding, advertising and promotion;
-Content support and copy writing; and
-Creating video content.
.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60%
Price
/ Weighting:
40%
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 6
II.2.1) Title
Information and Digital Technology
II.2.2) Additional CPV code(s)
72222300
79400000
79410000
72413000
72420000
72500000
72600000
II.2.3) Place of performance
NUTS code:
UKM84
II.2.4) Description of the procurement
The Information and Digital Technology Lot will provide support for digital projects, building skills and capabilities that increase digital knowledge and help businesses to reach their business goals and objectives.
Examples of topics that could be offered under Information and Digital Technology are:
-Analysis of the Digital Capabilities of a business and identification of improvements in efficiency and productivity;
-IT systems and process advice;
-Support to increase productivity and efficiencies through automation and artificial intelligence;
-Website and app development; and
-Cyber security.
.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60%
Price
/ Weighting:
40%
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 7
II.2.1) Title
Energy Efficiencies and Net Zero
II.2.2) Additional CPV code(s)
71314300
79410000
79400000
79411100
90713000
90711300
90711200
90711000
79723000
71800000
II.2.3) Place of performance
NUTS code:
UKM84
II.2.4) Description of the procurement
The Energy Efficiency and Net Zero Lot will support businesses to reduce their greenhouse gas emissions.
Examples of topics that could be covered under this Lot are:
-Energy Audits and action plans, including recommendations on Control and Efficiencies;
-Low Energy / Sustainable Production Processes;
-Waste Management;
-Reviews and Planning; and
-Net Zero Carbon Targets
.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60%
Price
/ Weighting:
40%
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 8
II.2.1) Title
New Market Opportunities and Internationalisation
II.2.2) Additional CPV code(s)
79400000
79410000
79411000
79411100
II.2.3) Place of performance
NUTS code:
UKM84
II.2.4) Description of the procurement
The New Market Opportunities and Internationalisation Lot will support businesses to access new geographic markets, including overseas markets, supporting the opportunity to reach a wider customer base and increase sales.
Examples of topics that could be covered under this Lot are:
-Support for Exporting (outwith the UK);
-Market Analysis and Development;
-Structuring for Internationalisation; and
-Documentation advice for exporting
.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60%
Price
/ Weighting:
40%
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2024/S 000-031914
Section V: Award of contract
Lot No: 1
Title: Financial Management
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
06/03/2025
V.2.2) Information about tenders
Number of tenders received: 5
Number of tenders received from SMEs: 5
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 5
Number of tenders received by electronic means: 0
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
KL BUSINESS CONSULTING LTD
75 PEEL ROAD, THORNTONHALL
GLASGOW
G74 5AA
UK
NUTS: UKM95
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
CJM Project Financial Management Ltd
AFM House, 6 Crofthead Road
Prestwick
KA9 1HW
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Accountants Plus. Chartered Certified Accountants.
Unit 1 Cadzow Park, , 82 Muir Street,
Hamilton, Lanarkshire.
ML3 6BJ
UK
NUTS: UKM95
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
FP Business Services Ltd
Atrium Business Centre, North Caldeen Road
Coatbridge
ML5 4EF
UK
NUTS: UKM84
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 160 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
Title: Business Growth and Development
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
06/03/2025
V.2.2) Information about tenders
Number of tenders received: 18
Number of tenders received from SMEs: 18
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 18
Number of tenders received by electronic means: 18
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
GAP Communications
55 Loudoun Road
Newmilns
KA16 9HJ
UK
NUTS: UKM93
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Inspirent Ltd
Atrium Business Centre, North Caldeen Road
Coatbridge
ML5 4EF
UK
NUTS: UKM84
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Secure Business Advisors
58 Melville Gardens
Glasgow
G64 3DD
UK
NUTS: UKM81
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Coull Coaching LTD
76 rokeby crescent
strathaven
ML10 6EG
UK
NUTS: UKM95
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 250 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 3
Title: Human Resources, Leadership and Skills
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
06/03/2025
V.2.2) Information about tenders
Number of tenders received: 10
Number of tenders received from SMEs: 10
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 10
Number of tenders received by electronic means: 10
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Coull Coaching LTD
76 rokeby crescent
strathaven
ML10 6EG
UK
NUTS: UKM95
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Concept HR Solutions
25 Lochbrowan Crescent
New Cumnock
KA18 4HE
UK
NUTS: UKM93
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Connect Three Solutions
Second Floor, Rogart Street Campus, 4 Rogart Street
Glasgow
G40 2AA
UK
NUTS: UKM82
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Stirling Enterprise
John Player Building
Stirling
FK7 7RP
UK
NUTS: UKM
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 80 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 4
Title: Procurement
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
06/03/2025
V.2.2) Information about tenders
Number of tenders received: 7
Number of tenders received from SMEs: 7
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 7
Number of tenders received by electronic means: 7
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Intend Business Development Ltd
Office 16
3 Whitehouse Road
FK7 7SP
UK
NUTS: UKM
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Morrow Associates Ltd
Caldwell Law House, Uplawmoor
Glasgow
G78 4BS
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Callann Bid Services
17 Crieff Avenue, Chapelhall
Airdrie
ml6 8hd
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Tinto Procurement
Tinto View, 78 Allison Drive
Carnwath
ML11 8HF
UK
NUTS: UKM95
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 250 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 5
Title: Marketing
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
06/03/2025
V.2.2) Information about tenders
Number of tenders received: 19
Number of tenders received from SMEs: 18
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 19
Number of tenders received by electronic means: 19
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
GAP Communications
55 Loudoun Road
Newmilns
KA16 9HJ
UK
NUTS: UKM93
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Inspirent Ltd
Atrium Business Centre, North Caldeen Road
Coatbridge
ML5 4EF
UK
NUTS: UKM84
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Taylor Communications
2, Gilmourton Crescent
Newton Mearns
G775AE
UK
NUTS: UKM
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
J&G3 Ltd
30 East Kilbride Rd
Rutherglen
G73 5EB
UK
NUTS: UKM95
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 280 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 6
Title: Information and Digital Technology
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
06/03/2025
V.2.2) Information about tenders
Number of tenders received: 7
Number of tenders received from SMEs: 7
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 7
Number of tenders received by electronic means: 7
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Stirling Enterprise
John Player Building
Stirling
FK7 7RP
UK
NUTS: UKM
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Managed IT Experts Ltd.
Unit 22 Dunfermline Business Centre, Izatt Avenue
Dunfermline
KY11 3BZ
UK
NUTS: UKM72
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
NSDesign Ltd
22 Montrose Street, Merchant City
Glasgow
G1 1RE
UK
NUTS: UKM82
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Intelligens Consulting Ltd
272 Bath St
Glasgow
G2 4JR
UK
NUTS: UKM81
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 280 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 7
Title: Energy Efficiencies and Net Zero
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
06/03/2025
V.2.2) Information about tenders
Number of tenders received: 6
Number of tenders received from SMEs: 6
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 6
Number of tenders received by electronic means: 6
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Arthian Ltd
13 Henderson Road
Inverness
IV1 1SN
UK
NUTS: UKM6
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Keep Scotland Beautiful
Glendevon House, The Castle Business Park
Stirling
FK9 4TZ
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Synergie Environ Ltd
1/1 Queens House, 19 St Vincent Place
Glasgow
G12DT
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Stirton Consulting Ltd
45 Nungate Gardens
Haddington
EH41 4EE
UK
NUTS: UKM73
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 50 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 8
Title: New Market Opportunities and Internationalisation
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
06/03/2025
V.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 2
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 2
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
MJM Associates (Scotland) Ltd.
10 Campbell Street
Dollar
FK14 7EX
UK
NUTS: UKM72
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
TheMacDogFactory Limited trading as BrexEasy
31 Braemar Avenue
Dunblane
FK15 9ED
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 50 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
(SC Ref:794318)
VI.4) Procedures for review
VI.4.1) Review body
Scottish Courts
Edinburgh
UK
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
An economic operator that suffers, or is at risk of suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 and / or the Procurement Reform (Scotland) Act 2014 may bring proceedings in the Sheriff Court or the Court of Session.
VI.5) Date of dispatch of this notice
02/04/2025