Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Historic Royal Palaces
Hampton Court Palace
Surrey
KT8 9AU
UK
Contact person: Rebecca OMeara
Telephone: +44 3333206000
E-mail: Procurement@hrp.org.uk
NUTS: UKJ
Internet address(es)
Main address: www.hrp.org.uk
I.4) Type of the contracting authority
Other: Independent Charity
I.5) Main activity
Recreation, culture and religion
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Historic Royal Palaces Digital Visitor Guide Content
Reference number: HRP6568
II.1.2) Main CPV code
92500000
II.1.3) Type of contract
Services
II.1.4) Short description
We will be running a tender process with the intention of establishing Framework Agreements for the provision of content for our existing Digital Visitors Guide (DVG).
The DVG provides audio and visual content on a mobile device in multiple languages, including British Sign Language. DVGs also offer specialist Audio Described tours (in English-only) for blind and partially sighted visitors.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
300 000.00
GBP
II.2) Description
Lot No: Lot: 1
II.2.1) Title
General Content Production
II.2.2) Additional CPV code(s)
79530000
79540000
63514000
63513000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UNITED KINGDOM
II.2.4) Description of the procurement
Content production for HRP’s existing Digital Visitor Guide in English and multiple languages. This is to include script writing, translation (where appropriate), and production.
Current languages offered across HRPs sites are: Dutch, French, German, Italian, Japanese, Korean, Mandarin, Portuguese, Russian, Spanish, Ukrainian and British Sign Language. Content production may also include Audio Described tours. Specialist services can be sub-contracted where necessary.
II.2.5) Award criteria
Quality criterion: Technical Criteria
/ Weighting: 50
Quality criterion: Social Value
/ Weighting: 10
Cost criterion: Commercial Criteria
/ Weighting: 40
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/GP5TY524A9
Lot No: Lot: 2
II.2.1) Title
Content Production: British Sign Language
II.2.2) Additional CPV code(s)
79530000
79540000
63513000
63514000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UNITED KINGDOM
II.2.4) Description of the procurement
Production of British Sign Language tours for HRP’s existing Digital Visitor Guide.
II.2.5) Award criteria
Quality criterion: Technical Criteria
/ Weighting: 50
Quality criterion: Social Value
/ Weighting: 10
Cost criterion: Commercial Criteria
/ Weighting: 40
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: Lot: 3
II.2.1) Title
Content Production: Audio Described
II.2.2) Additional CPV code(s)
79530000
79540000
63513000
63514000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UNITED KINGDOM
II.2.4) Description of the procurement
Production of Audio Described tours for HRP’s existing Digital Visitor Guide.
II.2.5) Award criteria
Quality criterion: Technical Criteria
/ Weighting: 50
Quality criterion: Social Value
/ Weighting: 10
Cost criterion: Commercial Criteria
/ Weighting: 40
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2024/S 000-016462
IV.2.9) Information about termination of call for competition in the form of a prior information notice
The contracting authority will not award any further contracts based on the above prior information notice
Section V: Award of contract
Lot No: 1
Contract No: 7086
Title: DVG Content Lot 1 Content Production
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
31/03/2025
V.2.2) Information about tenders
Number of tenders received: 5
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Imagineear Ltd
06887633
The Blomfield Rooms, Fulham Palace, Bishop’s Avenue
London
SW6 6EA
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 240 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 3
Contract No: 7084
Title: DVG Content Lot 3 Audio Description (AD)
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
27/02/2025
V.2.2) Information about tenders
Number of tenders received: 5
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Smartify CIC
09903509
12 Frobisher Road
London
N8 0NS
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 30 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 12
Contract No: 7085
Title: DVG Content Lot 1 and Lot 2 Content Production and BSL
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
07/03/2025
V.2.2) Information about tenders
Number of tenders received: 6
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Advanced Thinking Systems Ltd (t/a ATS Heritage)
02990563
100 Nest Business Park, Martin Road, Havant
Hants
PO9 5TL
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 270 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=917205384 GO Reference: GO-202549-PRO-30093143
VI.4) Procedures for review
VI.4.1) Review body
Historic Royal Palaces
Hampton Court Palace
East Molesey
KT8 9AU
UK
VI.5) Date of dispatch of this notice
09/04/2025