Summary
- OCID:
- ocds-kuma6s-150031
- Published by:
- Llywodraeth Cymru / Welsh Government
- Authority ID:
- AA0007
- Publication date:
- 16 April 2025
- Deadline date:
- -
- Notice type:
- Contract Award Notice
- Has documents:
- No
- Has SPD:
- No
- Has Carbon Reduction Plan:
- No
Abstract
The Welsh Government has awarded a contract for comprehensive Microsoft support services to enhance its IT infrastructure and ensure the seamless operation of its Microsoft products and services. The contract includes 2nd and 3rd line reactive support for all commercial Microsoft products and Online Services used by the Welsh Government, such as the full suite of Microsoft products, Office 365 licensing, and virtual products hosted in Azure.
Full notice text
CONTRACT AWARD NOTICE – NATIONAL
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| SERVICES |
1 Authority Details
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1.1
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Authority Name and Address
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Llywodraeth Cymru / Welsh Government |
Gwasanaethau Caffael Corfforaethol / Corporate Procurement Services, Parc Cathays / Cathays Park, |
Caerdydd / Cardiff |
CF10 3NQ |
UK |
Caffael Masnachol Digidol, Data a TGCh / Commercial Procurement Digital, Data and ICT |
+44 3000257095 |
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2 Contract Details
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2.1
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Title
Microsoft Enterprise Support
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2.2
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Description of the contract
The Welsh Government has awarded a contract for comprehensive Microsoft support services to enhance its IT infrastructure and ensure the seamless operation of its Microsoft products and services. The contract includes 2nd and 3rd line reactive support for all commercial Microsoft products and Online Services used by the Welsh Government, such as the full suite of Microsoft products, Office 365 licensing, and virtual products hosted in Azure.
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2.3
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Notice Coding and Classification
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72250000 |
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System and support services |
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72251000 |
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Disaster recovery services |
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72253000 |
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Helpdesk and support services |
|
72253200 |
|
Systems support services |
|
72611000 |
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Technical computer support services |
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|
|
|
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1000 |
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WALES |
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1010 |
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West Wales and The Valleys |
|
1011 |
|
Isle of Anglesey |
|
1012 |
|
Gwynedd |
|
1013 |
|
Conwy and Denbighshire |
|
1014 |
|
South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion) |
|
1015 |
|
Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf) |
|
1016 |
|
Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly) |
|
1017 |
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Bridgend and Neath Port Talbot |
|
1018 |
|
Swansea |
|
1020 |
|
East Wales |
|
1021 |
|
Monmouthshire and Newport |
|
1022 |
|
Cardiff and Vale of Glamorgan |
|
1023 |
|
Flintshire and Wrexham |
|
1024 |
|
Powys |
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2.4
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Estimated Total Value |
3 Procedure
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3.1
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Type of Procedure
Dual stage
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4 Award of Contract
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4.1
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Successful Bidders
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4.1.1
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Name and Address of successful supplier, contractor or service provider
Softcat Plc |
Fieldhouse Lane, Marlow, |
Buckinghamshire |
SL71LW |
UK |
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5 Other Information
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5.1
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Reference number attributed to the notice by the contracting authority
C172/2024/2025
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5.2
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Date of Contract Award 17-03-2024 |
5.3
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Number of tenders received
1
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5.4
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Other Information
Please note this Call-Off Contract has been procured and awarded in compliance with the procedures set out within Framework Agreement Reference: RM1557.14 G-Cloud-14. Under the Public Contracts Regulations 2015 (“PCR 2015”), a contracting authority is not required to issue an award notice for Call-Off Contracts awarded using frameworks, but the Welsh Government has undertaken to voluntarily comply with WPPN 02/22 in relation to the above referenced mini competition under this framework.
(WA Ref:150031)
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5.5
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Additional DocumentationN/a |
5.6
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Publication date of this notice: 16-04-2025 |
Coding
Commodity categories
| ID |
Title
|
Parent category
|
| 72251000 |
Disaster recovery services |
System and support services |
| 72253000 |
Helpdesk and support services |
System and support services |
| 72250000 |
System and support services |
Software programming and consultancy services |
| 72253200 |
Systems support services |
Helpdesk and support services |
| 72611000 |
Technical computer support services |
Computer support services |
Delivery locations
| ID |
Description
|
| 1017 |
Bridgend and Neath Port Talbot |
| 1022 |
Cardiff and Vale of Glamorgan |
| 1015 |
Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf) |
| 1013 |
Conwy and Denbighshire |
| 1020 |
East Wales |
| 1023 |
Flintshire and Wrexham |
| 1016 |
Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly) |
| 1012 |
Gwynedd |
| 1011 |
Isle of Anglesey |
| 1021 |
Monmouthshire and Newport |
| 1024 |
Powys |
| 1014 |
South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion) |
| 1018 |
Swansea |
| 1000 |
WALES |
| 1010 |
West Wales and The Valleys |
Alert region restrictions
The buyer has restricted the alert for this notice to suppliers based in the following regions.
| ID |
Description
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|
There are no alert restrictions for this notice.
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About the buyer
- Main contact:
- N/a
- Admin contact:
- N/a
- Technical contact:
- N/a
- Other contact:
- N/a
Further information
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Date
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Details
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No further information has been uploaded.
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