Skip to main content

We've saved some files called cookies on your device. These cookies are:

  • essential for the site to work
  • to help improve our website by collecting and reporting information on how you use it

We would also like to save some cookies to help tailor communications.

BETA
You're viewing an updated version of this service - your feedback will help us to improve it.

Contract Award Notice

Care and People Planning Software for Reablement and Sensory Services

  • First published: 22 April 2025
  • Last modified: 22 April 2025
  • Version: N/A
  •  

  • This file may not be fully accessible.

  •  

Information icon

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-05025f
Published by:
Essex Cares Limited
Authority ID:
AA41211
Publication date:
22 April 2025
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Provision of system for Essex Cares Limited Regulated and Sensory operations

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

Essex Cares Limited

06723149

Seax House

Chelmsford

CM11QH

UK

Contact person: Karen Tucciarone

E-mail: karen.tucciarone2@essexcares.org

Fax: +44 3330133406

NUTS: UKH3

Internet address(es)

Main address: www.ecl.org

I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Care and People Planning Software for Reablement and Sensory Services

Reference number: 0070

II.1.2) Main CPV code

48000000

 

II.1.3) Type of contract

Supplies

II.1.4) Short description

Provision of system for Essex Cares Limited Regulated and Sensory operations

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 348 300.00  GBP

II.2) Description

II.2.3) Place of performance

NUTS code:

UKH3


Main site or place of performance:

Seax House

Victoria Road South

Chelmsford

Essex

CM1 1QH

II.2.4) Description of the procurement

The Services include:

• The software functionality is detailed on ww.carelinelive.com. Within the procurement process, CareLineLive have submitted responses to Essex Cares' enquiries about the functionality achievable by CareLineLive and not all the requirements listed in Schedule 1 of the Agreement are provided for by the current CareLineLive solution. Responses detailed in Schedule 1 of the Agreement.

• Unlimited Management Platform (scheduling system) licences.

• 1050 Carer Companion mobile app licences.

• Unlimited Care Circle (Family Portal) licences.

• Real only access to the database associated with the 'live' CareLineLive environment for Essex Cares Limited.

• 1 x additional CareLineLive environment to be used for testing/learning ('staging' environment).

• All initial onboarding and training for the usage of CareLineLive

• All day to day support for the usage of CareLineLive.

II.2.5) Award criteria

Price

II.2.11) Information about options

Options: Yes

Description of options:

This Call-Off Contract can be extended by the Buyer for One period of up to 12 months.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Award of a contract without prior publication of a call for competition

Justification for selected award procedure:

The procurement falls outside the scope of application of the Directive

Explanation

This procurement was concluded using the Crown Commercial Services (CCS) Framework Agreement (RM1557.14).

CCS templates were used in order to created a long list of potential suppliers. The conformance scope of requirements enabled ECL to sift these suppliers to a manageable short list who were invited demonstrate their software.

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

Section V: Award of contract

Contract No: ecm_10429

Title: Care and People Planning Software for Reablement and Sensory Services

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

04/04/2025

V.2.2) Information about tenders

Number of tenders received: 3

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

MAS Group

07915812

Bolney Place, Cowford Road

Bolney, Haywards Heath

RH17 5QT

UK

Telephone: +44 3300885767

E-mail: jh@carelinelive.com

NUTS: UKK

Internet address(es)

URL: www.carelinelive.com

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 348 300.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

Royal Courts of Justice

Strand

London

WC2A 2LL

UK

Internet address(es)

URL: https://www.find-court-tribunal.service.gov.uk/courts/royal-courts-of-justice

VI.5) Date of dispatch of this notice

14/04/2025

Coding

Commodity categories

ID Title Parent category
48000000 Software package and information systems Computer and Related Services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
karen.tucciarone2@essexcares.org
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.