Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Essex Cares Limited
06723149
Seax House
Chelmsford
CM11QH
UK
Contact person: Karen Tucciarone
Telephone: +44 3330133406
E-mail: karen.tucciarone2@essexcares.org
NUTS: UKH3
Internet address(es)
Main address: www.ecl.org
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Digital Social Care Record software
Reference number: 0065
II.1.2) Main CPV code
48000000
II.1.3) Type of contract
Supplies
II.1.4) Short description
Nourish is a Care Management System for Health and Social Care Providers. The digital care management software enables customers to record accurate notes, have complete oversight of their services and the ability to easily evidence the care they provide.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
176 040.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKH3
Main site or place of performance:
Seax House
Victoria Road South
Chelmsford
Essex
CM1 1QH
II.2.4) Description of the procurement
The solution must be cloud based, delivered as Software-as-a-Service (SaaS), or a fully managed hosted service, and functionality should cover:
1. User record management, including configurable user permissions
2. Client record management, including funder details, charge rates and alerts
3. Client portal, enabling the client and family members to view care notes, medication details, vocational profile, summary of service provision, including photographs.
4. Electronic Medication Administration Records (eMAR)
5. Digital forms - including a standard suite of forms, as well as configurable forms, to enable assessments, support planning and activity recording, including a digital body map
6. Attendance registers and transport requirements for clients
7. Mobile app (compatible with Android devices v10 onwards)
8. Reports and dashboards - including a standard suite, as well as configurable reports and dashboards
9. Integration with PowerBI, either directly or via a central data warehouse
10. Audit logging
The solution will provide the data to facilitate client billing, but the generation of invoices will be managed through ECL's existing Finance systems. Ideally the solution should integrate with the HRIS and Finance systems, but the minimum requirement is that the solution provides data output in a file format that can be manually uploaded to the Finance system, as well as the solution being capable of importing/uploading an output file from the HRIS system to align fields in staff records.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
Yes
Description of options:
This Call-Off Contract can be extended by the Buyer for One period of up to 12 months.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
This procurement was concluded using the Crown Commercial Services (CCS) Framework Agreement (RM1557.14).
CCS templates were used in order to created a long list of potential suppliers. The conformance scope of requirements enabled ECL to sift these suppliers to a manageable short list who were invited demonstrate their software.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
Section V: Award of contract
Contract No: ecm_10430
Title: Digital Social Care Record software
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
03/04/2025
V.2.2) Information about tenders
Number of tenders received: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Nourish Care Systems Limited
07556262
Floor 3 Dean Park Crescent
Bournemouth
BH1 1HL
UK
NUTS: UKK2
Internet address(es)
URL: https://org.nourishcare.co.uk
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 175 040.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Royal Courts of Justice
Strand
London
WC2A 2LL
UK
Internet address(es)
URL: https://www.find-court-tribunal.service.gov.uk/courts/royal-courts-of-justice
VI.5) Date of dispatch of this notice
14/04/2025