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Contract Award Notice

Key Holding, Alarm Response and Venue Security Services

  • First published: 22 April 2025
  • Last modified: 22 April 2025
  • Record interest

     

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-04c26a
Published by:
Wirral Borough Council
Authority ID:
AA20501
Publication date:
22 April 2025
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Provision for 24 hours / 365 days a year service for key holding and response to alarm activations & incidents and to provide door supervisors and security officers.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

Wirral Borough Council

Mallory Building, 2 Alice Kerr Square

Birkenhead

CH41 2AB

UK

Contact person: Ms Lyndsay Miles

Telephone: +44 1516062000

E-mail: lyndsaymiles@wirral.gov.uk

NUTS: UKD74

Internet address(es)

Main address: http://www.wirral.gov.uk

Address of the buyer profile: http://www.wirral.gov.uk

I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Key Holding, Alarm Response and Venue Security Services

Reference number: DN750820

II.1.2) Main CPV code

79710000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Provision for 24 hours / 365 days a year service for key holding and response to alarm activations & incidents and to provide door supervisors and security officers.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 900 000.00  GBP

II.2) Description

II.2.2) Additional CPV code(s)

79711000

79713000

79715000

II.2.3) Place of performance

NUTS code:

UKD74


Main site or place of performance:

Wirral

II.2.4) Description of the procurement

Wirral Council is looking for a single supplier for the provision of the following

Key-holding and Alarm Response - to provide 24 hours/365 days a year services for key

holding and response to alarm activation and incidents of Wirral Council building, the service

provider will provide a responsive service to respond to alarm activations. This will require

holding & collection of keys, holding of alarm and access details for all the sites and provide a

24 hour / 365-day response to activations of alarms in these buildings.

Venue Security - Attendance will be required at Wirral Council premises for the days and

periods notified by the Client, Wirral Council. The Service provider will be required to provide

services as and when required, 24 hours a day, 7 days a week, including all days deemed to

be bank holidays in the United Kingdom.

The provision of this service shall be called off on an “as and when required” basis. For some

premises / occasions the provision of consistent and regular personnel will be preferred to

ensure familiarity with both physical layout and with Wirral Council contacts and procedures.

These services will consist of a mixture of provisions as detailed below: -

Static security for events/incidents

Static security for public and closed meetings

Licensed door supervisors for public and closed meetings

Mobile security patrols - Mobile Patrols are not expected to form a major component of this

contract however Wirral Council may request provision of mobile patrols of specific areas in

relation to an identified threat or concern.

The service provider must be able to meet all the requirements and standards of British

Standard BS7499 for manned security services and the current ACPO policies on keyholding, and also be a member of the SIA approved contract scheme and ACS accreditation.

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 45

Quality criterion: Social Value / Weighting: 10

Price / Weighting:  45

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2024/S 000-039170

Section V: Award of contract

Contract No: DN750820

Title: Key Holding, Alarm Response and Venue Security Services

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

15/04/2025

V.2.2) Information about tenders

Number of tenders received: 18

Number of tenders received from SMEs: 18

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 18

Number of tenders received by electronic means: 18

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Chase Service Group

250a High Road

Ilford - Essex

IG1 1YS

UK

Telephone: +44 2071128279

E-mail: asim@chasegroup.co.uk

NUTS: UKH3

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 900 000.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

The Royal Court of Justice

The Strand

London

WC2A 2LL

UK

Telephone: +44 20794760000

VI.4.4) Service from which information about the review procedure may be obtained

Wirral Council

Mallory Building, 2 Alice Ker Square

Merseyside

CH41 2AB

UK

Internet address(es)

URL: http://www.wirral.gov.uk

VI.5) Date of dispatch of this notice

15/04/2025

Coding

Commodity categories

ID Title Parent category
79711000 Alarm-monitoring services Security services
79713000 Guard services Security services
79715000 Patrol services Security services
79710000 Security services Investigation and security services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
lyndsaymiles@wirral.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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