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UK4

1349 - Livin - Repairs, Maintenance, and Compliance

  • First published: 28 April 2025
  • Last modified: 28 April 2025
  • Version: N/A
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Contents

Summary

OCID:
ocds-h6vhtk-050651
Published by:
Livin Housing Ltd
Authority ID:
AA78555
Publication date:
28 April 2025
Deadline date:
23 May 2025
Notice type:
UK4
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Livin Housing Ltd is a community-focused Registered Provider of social housing operating across County Durham and the wider North East. With a portfolio of approximately 8,500 homes, Livin’s purpose is to improve lives through sustainable homes and places. This is reflected not only in its investment in property but in the strong emphasis placed on customer service, innovation, and social value throughout its operations. Livin is seeking to appoint a single, long-term delivery partner to provide a fully integrated suite of Housing Repairs, Maintenance, and Compliance Services. The aim is to establish a strategic partnership that goes beyond transactional delivery — one that supports Livin’s long-term objectives around quality, efficiency, environmental sustainability, and customer experience. The scope of services includes: Responsive and emergency repairs Void property reinstatement Aids and adaptations Statutory compliance servicing and remedials Planned maintenance and component renewals Retrofit and energy-efficiency measures (including PAS 2035-aligned works) Cyclical and preventative maintenance Associated general building and property-related works The contract is being tendered as a single lot and will be awarded under a modified TAC-1 (Term Alliance Contract) form. This reflects Livin’s commitment to collaborative working and its desire to build a long-term, outcomes-focused relationship with its appointed contractor. The estimated annual value of the contract is £20 million, with a proposed term of 10 years, plus options to extend by a further five years (3+2), subject to performance and agreement. This procurement is being conducted under the Competitive Flexible Procedure (Procurement Act 2023), and is being administered by Echelon Consultancy on behalf of Livin Housing Ltd. At this stage of the process — the Conditions of Participation Stage (CoPS) — Livin is focused on assessing bidders’ past experience and organisational suitability. Bidders are not expected to submit proposed solutions or commercial offers at this point. Detailed Term Briefs will be developed and shared during later stages of the procedure, including during the Initial Solution Stage (ISS) and Dialogue Phase. A soft-market testing exercise was undertaken, a previous notice was published regarding this with the unique identifier (ocds-h6vhtk-04c7b3). This information has been included in this section as the previous notice was published under previous procurement regulations so is unable to be officially linked

Full notice text

Scope

Procurement reference

1349

Procurement description

Livin Housing Ltd is a community-focused Registered Provider of social housing operating across County Durham and the wider North East. With a portfolio of approximately 8,500 homes, Livin’s purpose is to improve lives through sustainable homes and places. This is reflected not only in its investment in property but in the strong emphasis placed on customer service, innovation, and social value throughout its operations. Livin is seeking to appoint a single, long-term delivery partner to provide a fully integrated suite of Housing Repairs, Maintenance, and Compliance Services. The aim is to establish a strategic partnership that goes beyond transactional delivery — one that supports Livin’s long-term objectives around quality, efficiency, environmental sustainability, and customer experience. The scope of services includes: Responsive and emergency repairs Void property reinstatement Aids and adaptations Statutory compliance servicing and remedials Planned maintenance and component renewals Retrofit and energy-efficiency measures (including PAS 2035-aligned works) Cyclical and preventative maintenance Associated general building and property-related works The contract is being tendered as a single lot and will be awarded under a modified TAC-1 (Term Alliance Contract) form. This reflects Livin’s commitment to collaborative working and its desire to build a long-term, outcomes-focused relationship with its appointed contractor. The estimated annual value of the contract is £20 million, with a proposed term of 10 years, plus options to extend by a further five years (3+2), subject to performance and agreement. This procurement is being conducted under the Competitive Flexible Procedure (Procurement Act 2023), and is being administered by Echelon Consultancy on behalf of Livin Housing Ltd. At this stage of the process — the Conditions of Participation Stage (CoPS) — Livin is focused on assessing bidders’ past experience and organisational suitability. Bidders are not expected to submit proposed solutions or commercial offers at this point. Detailed Term Briefs will be developed and shared during later stages of the procedure, including during the Initial Solution Stage (ISS) and Dialogue Phase. A soft-market testing exercise was undertaken, a previous notice was published regarding this with the unique identifier (ocds-h6vhtk-04c7b3). This information has been included in this section as the previous notice was published under previous procurement regulations so is unable to be officially linked

Main category

Services

Additional categories

Works

Delivery regions

  • UKC - North East (England)

Total value (estimated, excluding VAT)

200000000 GBP to 200000000GBP

Contract dates (estimated)

08 April 2026, 01:00AM to 08 April 2036, 00:59AM

Contracting authority

Livin Housing Ltd

Identification register:

  • GB-PPON

Address 1: Farrell House, A2 Arlington Way

Town/City: Spennymoor

Postcode: DL16 6NL

Country: United Kingdom

Website: https://www.livin.co.uk/

Public Procurement Organisation Number: PCDW-1745-RRBM

NUTS code: UKC14

Contact name: Joey Barron

Email: joey@echelonconsultancy.co.uk

Telephone: +44 1707339800

Organisation type: Public authority - sub-central government

Procedure

Procedure type

Competitive flexible procedure

Is the total value above threshold?

Above threshold

Lots

Divided into 1 lots

Lot number: LOT-0000

CPV classifications

  • 50700000 - Repair and maintenance services of building installations
  • 09331000 - Solar panels
  • 42161000 - Hot-water boilers
  • 42162000 - Steam-generating boilers
  • 42511110 - Heat pumps
  • 42533000 - Parts of heat pumps
  • 44620000 - Central-heating radiators and boilers and parts
  • 44621000 - Radiators and boilers
  • 44621200 - Boilers
  • 44621210 - Water boilers
  • 44621220 - Central-heating boilers
  • 44621221 - Parts of central-heating boilers
  • 45111100 - Demolition work
  • 45211000 - Construction work for multi-dwelling buildings and individual houses
  • 45211310 - Bathrooms construction work
  • 45211340 - Multi-dwelling buildings construction work
  • 45261900 - Roof repair and maintenance work
  • 45261910 - Roof repair
  • 45262690 - Refurbishment of run-down buildings
  • 45310000 - Electrical installation work
  • 45315000 - Electrical installation work of heating and other electrical building-equipment
  • 45317000 - Other electrical installation work
  • 45317100 - Electrical installation work of pumping equipment
  • 45421100 - Installation of doors and windows and related components
  • 45421130 - Installation of doors and windows
  • 45421151 - Installation of fitted kitchens
  • 45453000 - Overhaul and refurbishment work
  • 50531100 - Repair and maintenance services of boilers
  • 50531200 - Gas appliance maintenance services
  • 71251000 - Architectural and building-surveying services
  • 71630000 - Technical inspection and testing services
  • 71631000 - Technical inspection services
  • 79512000 - Call centre
  • 90650000 - Asbestos removal services

Delivery regions

  • UKC - North East (England)

Lot value (estimated)

200000000 GBP Excluding VAT

240000000 GBP Including VAT

Contract start date (estimated)

08 April 2026, 01:00AM

Contract end date (estimated)

08 April 2036, 00:59AM

Does the lot include options?

Yes

Description of options

After the initial 10 year term, there are two extension options included, the first for a further 3 years, then the second for a further two. This means there are a total of 5 years available in extensions which may be triggered at the sole discretion of Livin Housing Ltd subject to mutual agreement. The total term of this contract including extensions is therefore 15 years.

Participation

Conditions

Economic

Conditions of participation

The estimated annual contract value is £20,000,000. To ensure financial stability and capacity, the Authority requires that bidders demonstrate an average annual turnover of at least £40,000,000 over the last two financial years. Please provide the following information: Your organisation’s annual turnover for each of the last two financial years (clearly stating the financial year). Confirmation that your organisation meets the minimum turnover threshold of £40,000,000 per annum. Please note: If your organisation does not meet this requirement but is part of a wider group or intends to rely on the financial standing of a parent company or other entity, you may provide relevant details and evidence of support (e.g. parent company guarantees).

Conditions

Economic

Conditions of participation

Please confirm you hold the following organisational qualifications or standards, please provide details of how these are met, or other equivalent standards that equal or exceed what has been requested: - Cyber Essentials Plus

Award criteria

Type: quality

Name

Quality

Description

During later stages of the tender quality will be worth 60%. During the initial Conditions of Participation Stage Quality will be worth 100% as there is no commercial submission required. Further detail and guidance is included in the procurement documents.

Weighting: 60

Weighting type: percentageExact

Type: price

Name

Price

Description

Price will have no overall weighting during the first stage of the tender as there is no commercial submission required. Beyond the initial Conditions of Participation Stage price will have 40% of the overall weighting. Further detail and guidance is included in the procurement documents.

Weighting: 40

Weighting type: percentageExact

Submission

Tender submission deadline

23 May 2025, 12:00PM

Enquiry deadline

13 May 2025, 17:05PM

Date of award of contract

16 December 2025, 23:59PM

Submission address and any special instructions

https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=93303&B=

May tenders be submitted electronically?

Yes

Is this a recurring procurement?

No

Publication date of next tender notice (estimated)

24 April 2035, 00:59AM

Languages that may be used for submission

  • English

Coding

Commodity categories

ID Title Parent category
71251000 Architectural and building-surveying services Architectural, engineering and surveying services
90650000 Asbestos removal services Cleaning and sanitation services in urban or rural areas, and related services
45211310 Bathrooms construction work Construction work for multi-dwelling buildings and individual houses
44621200 Boilers Radiators and boilers
79512000 Call centre Telephone-answering services
44621220 Central-heating boilers Radiators and boilers
44620000 Central-heating radiators and boilers and parts Tanks, reservoirs and containers; central-heating radiators and boilers
45211000 Construction work for multi-dwelling buildings and individual houses Building construction work
45111100 Demolition work Demolition, site preparation and clearance work
45310000 Electrical installation work Building installation work
45315000 Electrical installation work of heating and other electrical building-equipment Electrical installation work
45317100 Electrical installation work of pumping equipment Other electrical installation work
50531200 Gas appliance maintenance services Repair and maintenance services for non-electrical machinery
42511110 Heat pumps Heat-exchange units and machinery for liquefying air or other gases
42161000 Hot-water boilers Boiler installations
45421130 Installation of doors and windows Joinery work
45421100 Installation of doors and windows and related components Joinery work
45421151 Installation of fitted kitchens Joinery work
45211340 Multi-dwelling buildings construction work Construction work for multi-dwelling buildings and individual houses
45317000 Other electrical installation work Electrical installation work
45453000 Overhaul and refurbishment work Other building completion work
44621221 Parts of central-heating boilers Radiators and boilers
42533000 Parts of heat pumps Parts of refrigerating and freezing equipment and heat pumps
44621000 Radiators and boilers Central-heating radiators and boilers and parts
45262690 Refurbishment of run-down buildings Special trade construction works other than roof works
50531100 Repair and maintenance services of boilers Repair and maintenance services for non-electrical machinery
50700000 Repair and maintenance services of building installations Repair and maintenance services
45261910 Roof repair Erection and related works of roof frames and coverings
45261900 Roof repair and maintenance work Erection and related works of roof frames and coverings
09331000 Solar panels Solar energy
42162000 Steam-generating boilers Boiler installations
71630000 Technical inspection and testing services Technical testing, analysis and consultancy services
71631000 Technical inspection services Technical inspection and testing services
44621210 Water boilers Radiators and boilers

Delivery locations

ID Description
There are no delivery locations for this notice.

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
N/a
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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