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UK4

Warden Alarm Response

  • First published: 28 April 2025
  • Last modified: 28 April 2025
  • This file may not be fully accessible.

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Contents

Summary

OCID:
ocds-h6vhtk-050664
Published by:
Eastlight Community Homes Limited
Authority ID:
AA84755
Publication date:
28 April 2025
Deadline date:
23 May 2025
Notice type:
UK4
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Eastlight are seeking a partner to provide a 24-hour support alarm call handling service. The contract duration will be for 3 years from estimated date 1st July 2025 with an option to extend by a further 2 x 12-month periods by mutual agreement.

Full notice text

Scope

Procurement reference

EAST0779

Procurement description

Eastlight are seeking a partner to provide a 24-hour support alarm call handling service.

The contract duration will be for 3 years from estimated date 1st July 2025 with an option to extend by a further 2 x 12-month periods by mutual agreement.

Main category

Services

Delivery regions

  • UK - United Kingdom

Total value (estimated, excluding VAT)

240000 GBP to 240000GBP

Contract dates (estimated)

01 July 2025, 00:00AM to 30 June 2028, 23:59PM

Extension end date (if all the extensions are used): 30 June 2030

Contracting authority

EASTLIGHT COMMUNITY HOMES LIMITED

Identification register:

  • GB-COH
  • GB-PPON

Address 1: Eastlight House

Town/City: Braintree

Postcode: CM77 8FG

Country: United Kingdom

Website: http://www.eastlighthomes.co.uk

Companies House: IP30124R

NUTS code: UKH34

Contact name: Amy Richmond

Email: procurement@eastlighthomes.co.uk

Telephone: +443301280330

Organisation type: Public authority - sub-central government

Procedure

Procedure type

Open procedure

Is the total value above threshold?

Above threshold

Lots

Divided into 1 lots

Lot number: 1

CPV classifications

  • 79711000 - Alarm-monitoring services

Delivery regions

  • UK - United Kingdom

Lot value (estimated)

240000 GBP Excluding VAT

288000 GBP Including VAT

Sustainability

Small and medium-sized enterprises (SME)

Contract start date (estimated)

01 July 2025, 00:00AM

Contract end date (estimated)

30 June 2028, 23:59PM

Extension end date (estimated)

30 June 2030, 23:59PM

Can the contract be extended?

Yes

Description of extensions

2 x 1 year extensions

Award criteria

Type: quality

Name

Quality

Description

60% quality

Weighting: 60

Weighting type: percentageExact

Type: cost

Name

Cost

Description

40% cost

Weighting: 40

Weighting type: percentageExact

Submission

Tender submission deadline

23 May 2025, 12:00PM

Enquiry deadline

16 May 2025, 23:59PM

Date of award of contract

12 June 2025, 23:59PM

Submission address and any special instructions

via proactis Pro Contract Portalhttps://procontract.due-north.com/

May tenders be submitted electronically?

Yes

Languages that may be used for submission

  • English

Coding

Commodity categories

ID Title Parent category
79711000 Alarm-monitoring services Security services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
N/a
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

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Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.