Summary
- OCID:
- ocds-kuma6s-150345
- Published by:
- Llywodraeth Cymru / Welsh Government
- Authority ID:
- AA0007
- Publication date:
- 29 April 2025
- Deadline date:
- -
- Notice type:
- Contract Award Notice
- Has documents:
- No
- Has SPD:
- No
- Has Carbon Reduction Plan:
- No
Abstract
The Welsh Ministers have awarded a contract to provide Microsoft Unified Support services for the HWB educational platform. This support will enhance the platform's operational efficiency, security, and resilience, ensuring a robust and reliable digital environment for educational purposes across Wales. The services include personalised engagements, proactive and reactive support, value acceleration services, and mission-critical technical assistance.
Full notice text
CONTRACT AWARD NOTICE – NATIONAL
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| SERVICES |
1 Authority Details
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1.1
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Authority Name and Address
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Llywodraeth Cymru / Welsh Government |
Gwasanaethau Caffael Corfforaethol / Corporate Procurement Services, Parc Cathays / Cathays Park, |
Caerdydd / Cardiff |
CF10 3NQ |
UK |
Caffael Masnachol Digidol, Data a TGCh / Commercial Procurement Digital, Data and ICT |
+44 3000257095 |
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2 Contract Details
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2.1
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Title
Microsoft Unified Enterprise Support
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2.2
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Description of the contract
The Welsh Ministers have awarded a contract to provide Microsoft Unified Support services for the HWB educational platform. This support will enhance the platform's operational efficiency, security, and resilience, ensuring a robust and reliable digital environment for educational purposes across Wales. The services include personalised engagements, proactive and reactive support, value acceleration services, and mission-critical technical assistance.
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2.3
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Notice Coding and Classification
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72250000 |
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System and support services |
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72253000 |
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Helpdesk and support services |
|
72253200 |
|
Systems support services |
|
72254000 |
|
Software testing |
|
72261000 |
|
Software support services |
|
|
|
|
|
1000 |
|
WALES |
|
1010 |
|
West Wales and The Valleys |
|
1011 |
|
Isle of Anglesey |
|
1012 |
|
Gwynedd |
|
1013 |
|
Conwy and Denbighshire |
|
1014 |
|
South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion) |
|
1015 |
|
Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf) |
|
1016 |
|
Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly) |
|
1017 |
|
Bridgend and Neath Port Talbot |
|
1018 |
|
Swansea |
|
1020 |
|
East Wales |
|
1021 |
|
Monmouthshire and Newport |
|
1022 |
|
Cardiff and Vale of Glamorgan |
|
1023 |
|
Flintshire and Wrexham |
|
1024 |
|
Powys |
|
2.4
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Estimated Total Value |
3 Procedure
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3.1
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Type of Procedure
Dual stage
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4 Award of Contract
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4.1
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Successful Bidders
|
4.1.1
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Name and Address of successful supplier, contractor or service provider
Microsoft |
Microsoft Campus, Thames Valley Park, |
Reading |
RG61WG |
UK |
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|
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5 Other Information
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5.1
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Reference number attributed to the notice by the contracting authority
C303/2024/2025
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5.2
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Date of Contract Award 26-03-2025 |
5.3
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Number of tenders received
1
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5.4
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Other Information
Please note this Call-Off Contract has been procured and awarded in compliance with the procedures set out within Framework Agreement Reference: RM1557.14 G-Cloud-14. Under the Public Contracts Regulations 2015 (“PCR 2015”), a contracting authority is not required to issue an award notice for Call-Off Contracts awarded using frameworks, but the Welsh Government has undertaken to voluntarily comply with WPPN 02/22 in relation to the above referenced mini competition under this framework.
(WA Ref:150345)
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5.5
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Additional DocumentationN/a |
5.6
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Publication date of this notice: 29-04-2025 |
Coding
Commodity categories
| ID |
Title
|
Parent category
|
| 72253000 |
Helpdesk and support services |
System and support services |
| 72261000 |
Software support services |
Software-related services |
| 72254000 |
Software testing |
System and support services |
| 72250000 |
System and support services |
Software programming and consultancy services |
| 72253200 |
Systems support services |
Helpdesk and support services |
Delivery locations
| ID |
Description
|
| 1017 |
Bridgend and Neath Port Talbot |
| 1022 |
Cardiff and Vale of Glamorgan |
| 1015 |
Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf) |
| 1013 |
Conwy and Denbighshire |
| 1020 |
East Wales |
| 1023 |
Flintshire and Wrexham |
| 1016 |
Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly) |
| 1012 |
Gwynedd |
| 1011 |
Isle of Anglesey |
| 1021 |
Monmouthshire and Newport |
| 1024 |
Powys |
| 1014 |
South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion) |
| 1018 |
Swansea |
| 1000 |
WALES |
| 1010 |
West Wales and The Valleys |
Alert region restrictions
The buyer has restricted the alert for this notice to suppliers based in the following regions.
| ID |
Description
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|
There are no alert restrictions for this notice.
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About the buyer
- Main contact:
- N/a
- Admin contact:
- N/a
- Technical contact:
- N/a
- Other contact:
- N/a
Further information
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Date
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Details
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No further information has been uploaded.
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