Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Police and Crime Commissioner for Gwent
Police Headquarters, Llantarnam Park Way
Cwmbran
NP44 3FW
UK
Contact person: Sarah Fry
Telephone: +44 1633838111
E-mail: procurement@gwent.police.uk
NUTS: UKL2
Internet address(es)
Main address: https://www.gwent.police.uk
Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0384
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Public order and safety
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Victim Services
Reference number: JCPS0070
II.1.2) Main CPV code
75200000
II.1.3) Type of contract
Services
II.1.4) Short description
The Police and Crime Commissioner for Gwent is seeking Contractor(s) to provide a Service to enable adults, children and young people and their supporting family members who have been victims or witnesses of crime, to cope with the immediate impact of their experience and recover as fully as they are able from such experiences.
The Service shall be available to residents of the Force area, to both adults aged 18 and over and children and young people up to the age of 18, where they have been a victim or witness of a crime, or have been affected by a crime experienced by a relative or friend. This shall also include temporary residents visiting or studying in the Force area.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
1 234 555.64
GBP
II.2) Description
II.2.2) Additional CPV code(s)
85000000
85300000
85310000
II.2.3) Place of performance
NUTS code:
UKL16
UKL2
UKL21
II.2.4) Description of the procurement
Police and Crime Commissioners across England and Wales were given the power and budget to
determine local victims’ services in 2012. Annually, the Gwent Police and Crime Commissioner
receives a Victim Services Support Grant from the Secretary of State for Justice to provide or
commission local victim support services to ensure that victims of crime are able to receive and access
the support they need to cope with, and as far as possible recover, from the effects of crime. Within the
Gwent Police and Crime Plan 2021-2025 the Commissioner has made supporting victims and
protecting the vulnerable a priority.
The Service shall support adults and children who have been affected by crime, either as a victim of
crime or as a family or friend of a victim of crime. The Service shall provide emotional and practical
support to enable Service Users to cope and recover from the harm they have experienced.
The primary aim of the Service is to enable adults, children and young people and their supporting
family members who have been victims or witnesses of crime to cope with the immediate impact of
their experience and recover as fully as they are able from such experiences.
The Contractor shall deliver the main objectives of the Service which are to:
i. Work with victims to understand the impact of the incident
ii. Support victims to address the impact of crime
iii. Support and improve victims experience of the criminal justice system
iv. Provide trauma informed, needs led support to victims
v. Provide a Service that identifies and adapts to a victim’s protected
characteristics and diversity needs
vi. Provide visible, accessible, clear, good quality information about the support
options to victims in Gwent
vii. Ensuring that mechanisms are in place to listen to and receive feedback from
Victims
II.2.5) Award criteria
Quality criterion: Technical
/ Weighting: 55
Quality criterion: Social Value
/ Weighting: 10
Price
/ Weighting:
35
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2024/S 000-033131
Section V: Award of contract
Contract No: JCPS0070
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
28/04/2025
V.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 1
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
VICTIM SUPPORT
Ground Floor, Building 3, Eastern Business Park Wern Fawr Lane, Old St. Mellons
Cardiff
CF35EA
UK
Telephone: +44 7766070731
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 1 234 555.64
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
ITT: itt_112592 - Victim Services
(WA Ref:150395)
VI.4) Procedures for review
VI.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
UK
Telephone: +44 2079477501
VI.5) Date of dispatch of this notice
29/04/2025