Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Metropolitan Police Service
New Scotland Yard
LONDON
SW1A2JL
UK
E-mail: TransformationMailbox-.MBSProgrammeTeam@met.police.uk
NUTS: UKI32
Internet address(es)
Main address: https://www.met.police.uk/
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
Public order and safety
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Met Business Services (MBS) Enterprise Resource Planning (ERP), Resource Management (RM), Business Process Outsourcing Services (BPO) and Systems Integration (SI)
Reference number: 1895
II.1.2) Main CPV code
79000000
II.1.3) Type of contract
Services
II.1.4) Short description
Provision of managed services for HR, Finance, and Commercial operations under a Managed Service Model. Includes technology enablement, process optimisation, and service delivery aligned to Cabinet Office Model Services Contract principles.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
1 000 000 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
48100000
48217000
48219300
48411000
48441000
48450000
48490000
72211000
72212450
72212451
72250000
72261000
72265000
72267000
72310000
72500000
72600000
72900000
79211110
79211120
79400000
79630000
II.2.3) Place of performance
NUTS code:
UKC
UKD
UKE
UKF
UKG
UKH
UKI
UKJ
UKK
II.2.4) Description of the procurement
Provision of managed services for HR, Finance, and Commercial operations under a Managed Service Model. Includes technology enablement, process optimisation, and service delivery aligned to Cabinet Office Model Services Contract principles.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
Yes
Description of options:
2 extensions of up to 1 year each
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Competitive procedure with negotiation
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2025/S 000-001429
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
05/11/2025
V.2.2) Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
ENTSERV UK LIMITED
00053419
110 Pinehurst Road, Farnborough Business Park
Farnborough
GU14 7BF
UK
NUTS: UKI
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 1 000 000 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Metropolitan Police Service
London
UK
VI.5) Date of dispatch of this notice
31/03/2026