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Contract Award Notice

Met Business Services (MBS) Enterprise Resource Planning (ERP), Resource Management (RM), Business Process Outsourcing Services (BPO) and Systems Integration (SI)

  • First published: 01 April 2026
  • Last modified: 01 April 2026
  • Version: N/A
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  • This file may not be fully accessible.

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Information icon

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-04d068
Published by:
Metropolitan Police Service
Authority ID:
AA72642
Publication date:
01 April 2026
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Provision of managed services for HR, Finance, and Commercial operations under a Managed Service Model. Includes technology enablement, process optimisation, and service delivery aligned to Cabinet Office Model Services Contract principles.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

Metropolitan Police Service

New Scotland Yard

LONDON

SW1A2JL

UK

E-mail: TransformationMailbox-.MBSProgrammeTeam@met.police.uk

NUTS: UKI32

Internet address(es)

Main address: https://www.met.police.uk/

I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

Public order and safety

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Met Business Services (MBS) Enterprise Resource Planning (ERP), Resource Management (RM), Business Process Outsourcing Services (BPO) and Systems Integration (SI)

Reference number: 1895

II.1.2) Main CPV code

79000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Provision of managed services for HR, Finance, and Commercial operations under a Managed Service Model. Includes technology enablement, process optimisation, and service delivery aligned to Cabinet Office Model Services Contract principles.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 1 000 000 000.00  GBP

II.2) Description

II.2.2) Additional CPV code(s)

48100000

48217000

48219300

48411000

48441000

48450000

48490000

72211000

72212450

72212451

72250000

72261000

72265000

72267000

72310000

72500000

72600000

72900000

79211110

79211120

79400000

79630000

II.2.3) Place of performance

NUTS code:

UKC

UKD

UKE

UKF

UKG

UKH

UKI

UKJ

UKK

II.2.4) Description of the procurement

Provision of managed services for HR, Finance, and Commercial operations under a Managed Service Model. Includes technology enablement, process optimisation, and service delivery aligned to Cabinet Office Model Services Contract principles.

II.2.5) Award criteria

Price

II.2.11) Information about options

Options: Yes

Description of options:

2 extensions of up to 1 year each

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Competitive procedure with negotiation

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2025/S 000-001429

Section V: Award of contract

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

05/11/2025

V.2.2) Information about tenders

Number of tenders received: 3

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

ENTSERV UK LIMITED

00053419

110 Pinehurst Road, Farnborough Business Park

Farnborough

GU14 7BF

UK

NUTS: UKI

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 1 000 000 000.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

Metropolitan Police Service

London

UK

VI.5) Date of dispatch of this notice

31/03/2026

Coding

Commodity categories

ID Title Parent category
48219300 Administration software package Miscellaneous networking software package
79400000 Business and management consultancy and related services Business services: law, marketing, consulting, recruitment, printing and security
79000000 Business services: law, marketing, consulting, recruitment, printing and security Other Services
72900000 Computer back-up and catalogue conversion services IT services: consulting, software development, Internet and support
72600000 Computer support and consultancy services IT services: consulting, software development, Internet and support
72500000 Computer-related services IT services: consulting, software development, Internet and support
72310000 Data-processing services Data services
72212451 Enterprise resource planning software development services Programming services of application software
48441000 Financial analysis software package Financial analysis and accounting software package
48100000 Industry specific software package Software package and information systems
48411000 Investment management software package Investment management and tax preparation software package
79211110 Payroll management services Accounting services
79630000 Personnel services except placement and supply services Recruitment services
48490000 Procurement software package Business transaction and personal business software package
72211000 Programming services of systems and user software Programming services of packaged software products
79211120 Sales and purchases recording services Accounting services
72265000 Software configuration services Software-related services
72267000 Software maintenance and repair services Software-related services
72261000 Software support services Software-related services
72250000 System and support services Software programming and consultancy services
72212450 Time accounting or human resources software development services Programming services of application software
48450000 Time accounting or human resources software package Business transaction and personal business software package
48217000 Transaction-processing software package Networking software package

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
TransformationMailbox-.MBSProgrammeTeam@met.police.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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