Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Newcastle City Council
Civic Centre
Newcastle Upon Tyne
NE18QH
UK
Contact person: Heather Rothwell
Telephone: +44 1912115869
E-mail: heather.rothwell@newcastle.gov.uk
NUTS: UKC22
Internet address(es)
Main address: www.newcastle.gov.uk
Address of the buyer profile: www.open-uk.org
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
008762 - Enterprise Resource Planning (ERP) Software, implementation & Change Support Services
Reference number: 008762
II.1.2) Main CPV code
72263000
II.1.3) Type of contract
Services
II.1.4) Short description
Further Competition via Crown Commercial Services RM6285 - Back Office Software (BOS) 2, Lot 1.
Enterprise Resource Planning (ERP) system with full implementation services and Business Change Management services delivered under a single, unified contract.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
8 845 615.60
GBP
II.2) Description
II.2.2) Additional CPV code(s)
72263000
II.2.3) Place of performance
NUTS code:
UKC2
II.2.4) Description of the procurement
Further Competition via Crown Commercial Services RM6285 - Back Office Software (BOS) 2, Lot 1.
The procurement sought an SAAS Enterprise Resource Planning (ERP) system with full implementation services and Business Change Management services, delivered under a single, unified contract.
Applications for both traditional ERP solutions and composable ERP architectures were welcomed. Where a composable ERP approach was proposed, a single consolidated tender response was required
II.2.5) Award criteria
Quality criterion: Change & Transformation
/ Weighting: 20
Quality criterion: Addressing Organisational Culture and Historic Working Practices
/ Weighting: 20
Quality criterion: Measuring Change Success
/ Weighting: 10
Quality criterion: Project Roadmap
/ Weighting: 10
Quality criterion: Data Migration
/ Weighting: 5
Quality criterion: System Integration
/ Weighting: 5
Quality criterion: Training
/ Weighting: 20
Quality criterion: Social Value
/ Weighting: 10
Cost criterion: Licensing, Support and Maintenance
/ Weighting: 60
Cost criterion: Implementation
/ Weighting: 30
Cost criterion: Data Migration
/ Weighting: 100
II.2.11) Information about options
Options:
Yes
Description of options:
3 x 36 month options to extend
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Restricted procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2025/S 000-037611
Section V: Award of contract
Contract No: 008762 / C-013579
Title: 008762 - Enterprise Resource Planning (ERP) Software, Implementation & Change Support Services
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
31/03/2026
V.2.2) Information about tenders
Number of tenders received: 4
Number of tenders received by electronic means: 4
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Deloitte LLP
209907
1 New Street Square, London, EC4A 3HQ
London
EC4A 3HQ
UK
NUTS: UKC2
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 8 845 615.60
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Technology and Construction Court
7 Rolls Buildings, Fetter Lane
London
EC4A 1NL
UK
VI.5) Date of dispatch of this notice
02/04/2026