Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
The Newcastle Upon Tyne Hospitals NHS Foundation Trust
Freeman Hospital, Freeman Road, High Heaton
Newcastle-upon-Tyne
NE7 7DN
UK
Contact person: Matthew Hampson
Telephone: +44 1912131896
E-mail: matthew.hampson7@nhs.net
Fax: +44 1912131896
NUTS: UKC22
Internet address(es)
Main address: https://www.newcastle-hospitals.nhs.uk
Address of the buyer profile: https://www.newcastle-hospitals.nhs.uk
I.4) Type of the contracting authority
Other: Healthcare Organisation
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
RNID Near You
Reference number: C437050
II.1.2) Main CPV code
85121240
II.1.3) Type of contract
Services
II.1.4) Short description
The aim of the service is to provide a cost effective community support network for hearing aid users within defined care protocols, which will be agreed with the clinical services. The Service will meet the expectations of a high quality, safe, patient-centred, with a ‘no delays’ integrated pathway and will also use resources more effectively. It is the strategic vision of the ICB for patients to be offered choice of time and location as clinically appropriate. This means that patients can access services of high quality quickly and be seen by most appropriately skilled volunteers to meet their needs.<br/><br/>This contract has been awarded under PSR Direct Award Process C. The approximate lifetime value of the contract is £141,711.00. Service to commence 21st April 2026 and conclude on 31st July 2028.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
141 711.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
85121240
II.2.3) Place of performance
NUTS code:
UKC2
II.2.4) Description of the procurement
Service is to provide a cost effective community support network for hearing aid users within defined care protocols, which will be agreed with the clinical services. The Service will meet the expectations of a high quality, safe, patient-centred, with a ‘no delays’ integrated pathway and will also use resources more effectively. It is the strategic vision of the ICB for patients to be offered choice of time and location as clinically appropriate. This means that patients can access services of high quality quickly and be seen by most appropriately skilled volunteers to meet their needs.<br/><br/>This contract has been awarded under PSR Direct Award Process C. The approximate lifetime value of the contract is £141,711.00. Service to commence 21st April 2026 and conclude on 31st July 2028.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. The standstill period begins on 9th April 2026. Representations by providers must be made to the relevant authority by the end of standstill.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
07/04/2026
V.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Royal National Institute for Deaf People (RNID)
00454169
Brightfield Business Hub, Southgate Way, Orton Southgate, Peterborough
Pterborough
PE2 6XU
UK
Telephone: +44 7568488046
NUTS: UKH31
Internet address(es)
URL: http://actiononhearingloss.org.uk
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
Lowest offer:
141 711.00
GBP
/ Highest offer:
141 711.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. The standstill period begins on the 8th April 2026.<br/>Representations by providers must be made to the relevant authority by the end of standstill. Representations by providers must be made to The Newcastle upon Tyne Hospitals NHS Foundation Trust at the following email address: matthew.hampson7@nhs.net<br/>Details of the award decision-makers: The decision to award was made by an MDT consisting of representatives from Finance, Clinical Board and Procurement.<br/>Declarations of Interest were sought from the members of the MDT prior to consideration of contract award. No declarations of interest were declared.<br/>The provider was assessed against 5 key criteria: Quality and Innovation; Value; Integration, collaboration, and service sustainability; Improving access, reducing inequalities, and facilitating choice; and social value.<br/>Each criterion was assessed on a pass/fail basis, considering whether they have currently satisfied the criteria under the previous contract and whether they would likely satisfy the proposed contract to a sufficient standard. The provider achieved a pass score against all criteria.
VI.4) Procedures for review
VI.4.1) Review body
The Newcastle Upon Tyne Hospitals NHS Foundation Trust
Freeman Hospital, Freeman Road, High Heaton
Newcastle-upon-Tyne
NE7 7DN
UK
Internet address(es)
URL: https://www.newcastle-hospitals.nhs.uk
VI.5) Date of dispatch of this notice
08/04/2026