Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
NORFOLK AND SUFFOLK NHS FOUNDATION TRUST
County Hall,
Norwich
NR12DH
UK
Contact person: Sarah Wilson
E-mail: sarah.wilson@nsft.nhs.uk
NUTS: UKH
Internet address(es)
Main address: www.nsft.nhs.uk
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Digital mental health platform providing online Cognitive Behavioural therapy (iCBT) for Norfolk and Suffolk NHS Foundation Trust
II.1.2) Main CPV code
85100000
II.1.3) Type of contract
Services
II.1.4) Short description
Digital mental health platform providing online Cognitive Behavioural Therapy (iCBT) within Norfolk and Suffolk Talking Therapies
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
101 390.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKH
Main site or place of performance:
American Well Corporation UK Limited
124 City Road
London
ECIV 2NX
UK
II.2.4) Description of the procurement
Digital mental health platform providing online Cognitive Behavioural Therapy (iCBT) within Norfolk and Suffolk Talking Therapies.
This notice is confirmation of an award having been made based on a framework agreement and without competition.
Lifetime value of the contract - £101,390.00
The contract provides for the service commencing on 1st April 2026 until 31st March 2027.
This service is an existing service with an existing provider.
II.2.5) Award criteria
Quality criterion: Criteria as described in the framework agreement
/ Weighting: 100
Cost criterion: Criteria as described in the framework agreement
/ Weighting: 100
II.2.11) Information about options
Options:
Yes
Description of options:
3x 12 month extensions
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
01/04/2026
V.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
American Well Corporation UK Limited
10960422
124 City Road
London
EC1V 2NX
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 101 390.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.
Award decision-makers - Lorraine Martin, Service Manager, N&W Talking Therapies
Eliza Pepper, Deputy Service Manager, N&W Talking Therapies
Sarah Wilson, Assistant Contract Manager, NSFT
No declared conflicts or potential conflicts of interest of individuals making the decision.
VI.4) Procedures for review
VI.4.1) Review body
Norfolk and Suffolk NHS Foundation Trust
Norwich
UK
VI.5) Date of dispatch of this notice
08/04/2026