Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
NHS HAMPSHIRE AND THE ISLE OF WIGHT INTEGRATED CARE BOARD
QRL
Omega House 112 Southampton Road
Eastleigh
SO50 5PB
UK
E-mail: pho-tr.hiowicbprocurement@nhs.net
NUTS: UKJ3
Internet address(es)
Main address: https://www.hantsiow.icb.nhs.uk/icb
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Storage and Management of Lloyd George Medical Records
Reference number: F15672
II.1.2) Main CPV code
72317000
II.1.3) Type of contract
Services
II.1.4) Short description
NHS Hampshire and Isle of Wight Integrated Care Board (ICB) have procured a central storage and retrieve on demand service for Lloyd George Medical Records.
This provides a full end-to end solution for all scanning and storage. This includes scanning, indexing, encryption, electronic storage, transportation and secure disposal of documents, storage, retrieval and associated training.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
747 084.96
GBP
II.2) Description
II.2.2) Additional CPV code(s)
79996100
II.2.3) Place of performance
NUTS code:
UKJ3
II.2.4) Description of the procurement
The contract was awarded via the ESPO Framework 390_22 for Lot 3 - Total Document Management Solutions.
This provides a full end-to end solution for all scanning and storage. This includes scanning, indexing, encryption, electronic storage, transportation and secure disposal of documents, storage, retrieval and associated training.
NHS Hampshire and Isle of Wight Integrated Care Board (ICB) have procured a central storage and retrieve on demand service for Lloyd George Medical Records, for participating practices across the HIOW Integrated Care System.
This involves two processes:
• Relocation of the paper record from the practices to the central store, including the barcoding and indexing of each record.
• Retrieval of the paper record as required by the practice.
The service has been procured via the ESPO 390_22 Document Management Solutions Framework. The ICB are awarding to Restore Records Management Ltd. The ICB reserves the right to include any practice within the stated footprint, over the life of the contract.
The lifetime value of the contract is £747,084.96.
The contract starts on the 16th of March 2026 until the 15th of January 2027.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
The contract was awarded via the Lot 3 of the ESPO, 390_22, Document Management Solutions framework in accordance with the permitted framework terms.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
16/03/2026
V.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Restore plc
05169780
Restore Storage Group, 8 Beam Reach, Coldharbour Lane
Rainham
RM13 9YB
UK
NUTS: UKI
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 747 084.96
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
This is a Public Contracts Regulations 2015 confirmation of contract award notice. This contract has been awarded under the Public Contracts Regulations 2015. For the avoidance of doubt, the provisions of the Health Care Services (Provider Selection Regime) Regulations 2023 and The Procurement Act 2023, do not apply to this award.
The award was ratified by attendees of the following HIOW ICB Committees:
HIOW ICB Spend Control Group. January 2026
HIOW ICB Procurement Group. February 2026
HIOW Executive Committee. March 2026
No conflicts of interest were identified.
VI.4) Procedures for review
VI.5) Date of dispatch of this notice
10/04/2026