Periodic indicative notice – utilities
This notice is a periodic indicative notice only
Section I: Contracting
entity
I.1) Name and addresses
NATIONAL GRID UK LIMITED
04508773
1-3 Strand
London
WC2N5EH
UK
Contact person: Helena Bostock
E-mail: helena.bostock@nationalgrid.com
NUTS: UK
Internet address(es)
Main address: https://www.nationalgrid.com
I.3) Communication
Additional information can be obtained from the abovementioned address
I.6) Main activity
Other: Mobile Communication Services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
UK Mobile Communications
II.1.2) Main CPV code
64200000
II.1.3) Type of contract
Services
II.1.4) Short description
The contracting entity for this contract is National Grid UK Limited, but will be available for use by any of the Group subsidiary companies within the National Grid UK Limited Group. This includes, but is not limited to National Grid Electricity Transmission, National Grid Ventures, National Grid Electricity Distribution East Midlands, National Grid Electricity Distribution West Midlands, National Grid Electricity Distribution South West and National Grid Electricity Distribution South Wales.
Delivery of Mobile Network Services including Data, Voice, Device Management and other related Services.
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Mobile services
Service provision - Data services, Voice services & Voice and data services.
International roaming
International calling
Wi-fi calling - standard
IoT connectivity services
MTPAS Services
Supplied equipment (Catalogue and non-catalogue requests)
Handsets
Boosted solutions
Other mobile / network items (MIFI / accessories)
Sim and e sims
Direct to Device Satellite solution
MDM enrolment into NG's MDM platform when HW procured
In-building signal booster solution
Mobile Voice recording
Captured inbound/outbound calls and SMS messages and relays a cop to a platform in real time.
Voice only, voice and SMS or SMS only
Optional add Ons - orphaned user recorded data / bulk download / export Api / SMS to email forwarding / in call announcements / private call marking / forced comments
Service management
Account Management included
Service desk support
Reporting
Ability to record and track, business units, employee id (other user details) and if its VIP or not, do not disconnect flags against sims
Telecom Expense Management (TEM) integration
Allow for Customers TEM to manage services, including access to vendor portals and making changes to the accounts.
Allow TEM to download invoices/reporting/data - in suitable format
Project Services
Project Professional Services related to provision
Site surveys
II.3) Estimated date of publication of contract notice:
30/09/2026
Section IV: Procedure
IV.1) Description
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.2) Time limit for the receipt of applications for an invitation to tender or to negotiate/Time limit for receipt of expressions of interest
Date:
30/04/2026
Local time: 17:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
Section VI: Complementary information
VI.3) Additional information
Further to the enclosed PIN, please indicate your expression of interest and confirmation of registration of ALL UVDB codes relevant to the services you wish to provide for National Grid by emailing helena.bostock@nationalgrid.com
You must be fully registered on Achilles and registered against ALL UVDB Codes below order to receive the Contract Notice and be invited to the Pre-Qualification Stage.
2.1.8 Telecommunication Network Services
2.1.8.1 Line Rental
2.1.8.2 Call Charges
2.1.8.3 Mobile Phones (with Service Agreement)
2.1.8.11 Voice & Data Management Services
2.1.8.12 Mobile Phone Services
desta.wheeler@achilles.com can support any issues with completion of your registration process on Achilles ahead of the qualification event.
VI.5) Date of dispatch of this notice
10/04/2026