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UK2

Emergency Accomodation Service

  • First published: 15 April 2026
  • Last modified: 15 April 2026
  • Version: 1
  • Record interest

     

  • This file may not be fully accessible.

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Contents

Summary

OCID:
ocds-h6vhtk-0682ef
Published by:
Cardiff Council
Authority ID:
AA0422
Publication date:
15 April 2026
Deadline date:
13 May 2026
Notice type:
UK2
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Cardiff Council is seeking to understand the market from Providers who are committed to promoting services that meet the needs of adults with learning disabilities who have been identified as being in a social care crisis and can deliver Emergency Supported Living Services as detailed within this notice.

This is a particular specialist service for people who have learning disabilities, including people with Autism, physical and sensory impairment, behaviour that is challenging and complex needs, who have fallen into crisis. The population groups are people who have been assessed/diagnosed as adults with complex care and support needs and have:

• Autism (ASD)

• Learning Disability

The Emergency Accommodation Service (EAS) is a domiciliary supported living development that will respond to social crisis emergency situations. The Scheme has 5-beds available to vulnerable individuals on a temporary/short-term basis throughout the year. The Scheme will provide sleep-in support and 24-hour staffing that can meet a full range of complex learning disability needs.

Individuals are issued ‘licences’ by the Community Landlord whilst living at this scheme. The Provider will support individuals with Housing related support issues and the management of maintaining the requirements of the ‘licences’ Including understanding their rights and responsibilities.

The Provider is responsible for the provision of the Personal Domiciliary Care and support and the Housing Related Support services within the Emergency Accommodation Scheme to those people who are eligible.

The purpose of the scheme is to provide short-term supported living to adults who have fallen into crisis by providing a range of quality, personalised support.

As well as providing emergency accommodation the staff on site will offer a wide variety of emotional support and social and community activity-based opportunities supporting the well-being and independence of the individuals who are placed in the service. Targeted support to meet individuals’ needs would be identified via the wellbeing assessment and care plan. Providers are expected to support the further assessment of accommodation and support needs and help identify future needs.to move on from the service.

All support delivered is required to be high quality and delivered by highly skilled, suitably trained, and qualified staff, who can respond appropriately at short notice and with a degree of flexibility to diverse needs. Support will be strengths-based and outcome focused and importantly co-produced with the individual in receipt of care and support, family, carers, and other stakeholders.

The Council is looking to commission the care and support services for the individuals placed at the Scheme. They will receive personal domiciliary care and support from the commissioned Provider who is not the owner/landlord of the accommodation. Individuals are issued licences by the landlord whilst staying at the scheme. Individuals that are placed in the scheme would stay for the shortest period possible.

The Provider would need to enter into a Service Level Agreement with the Community Landlord and undertake all Housing Management functions related to operating a supported living scheme environment.

Cardiff Council will have a Management Agreement with the Community Landlord.

Full notice text

Scope

Procurement description

Cardiff Council is seeking to understand the market from Providers who are committed to promoting services that meet the needs of adults with learning disabilities who have been identified as being in a social care crisis and can deliver Emergency Supported Living Services as detailed within this notice.

This is a particular specialist service for people who have learning disabilities, including people with Autism, physical and sensory impairment, behaviour that is challenging and complex needs, who have fallen into crisis. The population groups are people who have been assessed/diagnosed as adults with complex care and support needs and have:

• Autism (ASD)

• Learning Disability

The Emergency Accommodation Service (EAS) is a domiciliary supported living development that will respond to social crisis emergency situations. The Scheme has 5-beds available to vulnerable individuals on a temporary/short-term basis throughout the year. The Scheme will provide sleep-in support and 24-hour staffing that can meet a full range of complex learning disability needs.

Individuals are issued ‘licences’ by the Community Landlord whilst living at this scheme. The Provider will support individuals with Housing related support issues and the management of maintaining the requirements of the ‘licences’ Including understanding their rights and responsibilities.

The Provider is responsible for the provision of the Personal Domiciliary Care and support and the Housing Related Support services within the Emergency Accommodation Scheme to those people who are eligible.

The purpose of the scheme is to provide short-term supported living to adults who have fallen into crisis by providing a range of quality, personalised support.

As well as providing emergency accommodation the staff on site will offer a wide variety of emotional support and social and community activity-based opportunities supporting the well-being and independence of the individuals who are placed in the service. Targeted support to meet individuals’ needs would be identified via the wellbeing assessment and care plan. Providers are expected to support the further assessment of accommodation and support needs and help identify future needs.to move on from the service.

All support delivered is required to be high quality and delivered by highly skilled, suitably trained, and qualified staff, who can respond appropriately at short notice and with a degree of flexibility to diverse needs. Support will be strengths-based and outcome focused and importantly co-produced with the individual in receipt of care and support, family, carers, and other stakeholders.

The Council is looking to commission the care and support services for the individuals placed at the Scheme. They will receive personal domiciliary care and support from the commissioned Provider who is not the owner/landlord of the accommodation. Individuals are issued licences by the landlord whilst staying at the scheme. Individuals that are placed in the scheme would stay for the shortest period possible.

The Provider would need to enter into a Service Level Agreement with the Community Landlord and undertake all Housing Management functions related to operating a supported living scheme environment.

Cardiff Council will have a Management Agreement with the Community Landlord.

Main category

Services

Delivery regions

  • UKL22 - Cardiff and Vale of Glamorgan

Total value (estimated)

1508000.00 GBP Excluding VAT

1508000.00 GBP Including VAT

Contract dates (estimated)

01 April 2027, 00:00AM to 31 March 2031, 23:59PM

Extension end date (if all the extensions are used): 01 April 2033

Contracting authority

Cardiff Council

Identification register:

  • GB-PPON

Address 1: County Hall

Town/City: Cardiff

Postcode: CF10 4UW

Country: United Kingdom

Website: http://www.cardiff.gov.uk

Public Procurement Organisation Number: PVHP-5769-YHRQ

Contact name: Ana Foundly

Email: Socialcare.Procurement@cardiff.gov.uk

Organisation type: Public authority - sub-central government

Devolved regulations that apply: Wales

Procedure

Is this procurement under a special regime?

Light touch

Is the total value above threshold?

Above threshold

Lots

Divided into 1 lots

Lot number: 1

CPV classifications

  • 85000000 - Health and social work services

Delivery regions

  • UKL22 - Cardiff and Vale of Glamorgan

Sustainability

Small and medium-sized enterprises (SME)

Voluntary, community and social enterprises (VCSE)

Contract start date (estimated)

01 April 2027, 00:00AM

Contract end date (estimated)

31 March 2031, 23:59PM

Extension end date (estimated)

01 April 2033, 23:59PM

Can the contract be extended?

Yes

Engagement

Engagement process description

Please provide a brief outline (no more than 2 sides of A4) of your experience of delivering services that include the essential elements highlighted above.

Please note: This will not form part of any formal tender process.

This information request is purely for the Council to understand the market position and we welcome expressions of interest by 12-noon Wednesday 13th May 2026.

Due date

13 May 2026, 23:59PM

Has the engagement period already ended?

No

Submission

Publication date of tender notice (estimated)

01 March 2027

Coding

Commodity categories

ID Title Parent category
There are no commodity categories for this notice.

Delivery locations

ID Description
1022 Cardiff and Vale of Glamorgan

About the buyer

Main contact:
n/a
Admin contact:
n/a
Technical contact:
n/a
Other contact:
n/a

Further information

Date Details

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.