Contract notice
Section I: Contracting
authority
I.1) Name and addresses
NHS Kent and Medway Integrated Care Board
2nd floor Gail House Lower Stone Street
Maidstone
ME15 6NB
UK
Contact person: William Clark
E-mail: william.clark7@nhs.net
NUTS: UKJ41
Internet address(es)
Main address: https://www.kentandmedway.icb.nhs.uk/
Address of the buyer profile: https://www.kentandmedway.icb.nhs.uk/
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://atamis-1928.my.site.com/s/Welcome
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://atamis-1928.my.site.com/s/Welcome
Tenders or requests to participate must be sent to the abovementioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:
https://atamis-1928.my.site.com/s/Welcome
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Crisis Recovery House in Medway
II.1.2) Main CPV code
85144000
II.1.3) Type of contract
Services
II.1.4) Short description
NHS Kent and Medway Integrated Care Board are undertaking a procurement process and are inviting suitably qualified and experienced providers to bid for a Crisis Recovery House Service.<br/>The anticipated contract duration will be for an initial period of 3 years with an option to extend for up to a further 2 years as required.
II.1.5) Estimated total value
Value excluding VAT:
3 000 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
85144000
II.2.3) Place of performance
NUTS code:
UKJ4
II.2.4) Description of the procurement
NHS Kent and Medway Integrated Care Board are undertaking a procurement process and are inviting suitably qualified and experienced providers to bid for a Crisis Recovery House Service.<br/>The anticipated contract duration will be for an initial period of 3 years with an option to extend for up to a further 2 years as required.<br/>The objective of this procurement is to commission a Crisis Recovery House in Chatham. The house is already in operation. The crisis recovery house will be for when someone is experiencing a period of acute psychological distress, associated with a mental health problem (which may or may not have been given a formal diagnosis). The crisis may be a sudden deterioration of an existing mental health difficulty or they may be experiencing mental health difficulties for the first time. They need immediate treatment and/or care and/or support in order to prevent further deterioration in their mental or physical wellbeing and to help avoid hospital admission.<br/>The rationale for the development of this service centres around how it can:<br/>1) Provide positive outcomes for people in Psychological or Mental Health Crisis who require urgent and intensive support.<br/>2) Provide an alternative to an Acute Psychiatric Inpatient Admission<br/>3) Reduce impact on the wider Mental Health Urgent and Emergency Care services (Liaison Psychiatry, Rapid Response, Home Treatment, Section 136 Health Based Place of Safety<br/>Inpatient Services)<br/>A Crisis Recovery House is a service that offers short-term residential mental health crisis, interventions and support for a duration of up to 7 days, for individuals who are experiencing mental health crisis. Analysis of local NHS Mental Health inpatient admissions evidences a<br/>cohort of inpatients whose needs could be met in a Crisis Recovery House as an alternative to inpatient admission which will offer significant benefits to service users. Crisis Recovery Houses can prevent possible hospital admission and ensure only those who are acutely unwell or at very<br/>high risk of suicide are admitted to hospital. Crisis Recovery Houses are embedded within a number of ICSs, with a number of positive outcomes including high service user satisfaction and decreased reliance upon acute inpatient admission.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
Yes
Description of options:
The contract may be extended by up to 2 years
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
14/05/2026
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 4 (from the date stated for receipt of tender)
IV.2.7) Conditions for opening of tenders
Date:
14/05/2026
Local time: 12:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.3) Additional information
To access the eProcurement portal to access relevant documentation relating this<br/>opportunity, please follow the instructions below:<br/>1. Go to https://health-family.force.com/s/Welcome (and click the link to register (If your<br/>organisation has not registered previously)<br/>2. Once registered, login into the system and look for 'Quote/tender C421766 Crisis Recovery House in Medway'<br/><br/>This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the<br/>avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award.
VI.4) Procedures for review
VI.4.1) Review body
NHS England
Wellington House, 133-135 Waterloo Rd
London
SE1 8UG
UK
E-mail: england.commercialqueries@nhs.net
Internet address(es)
URL: https://www.england.nhs.uk/
VI.5) Date of dispatch of this notice
15/04/2026