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Contract Notice

Provision of Care and Support at Home Services - Framework Re-opening

  • First published: 17 April 2026
  • Last modified: 17 April 2026
  • Version: N/A
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Contents

Summary

OCID:
Published by:
West Sussex County Council
Authority ID:
AA21254
Publication date:
17 April 2026
Deadline date:
18 May 2026
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Re-opening of the Care and Support at Home Framework.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

West Sussex County Council

County Hall

Chichester

PO19 1RG

UK

Contact person: Shara Benson

E-mail: bsd.procurement@westsussex.gov.uk

NUTS: UKJ27

Internet address(es)

Main address: https://www.westsussex.gov.uk

Address of the buyer profile: https://www.westsussex.gov.uk

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://atamis-7669.my.site.com/s/Welcome


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://atamis-7669.my.site.com/s/Welcome


Tenders or requests to participate must be sent to the abovementioned address


I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Provision of Care and Support at Home Services - Framework Re-opening

Reference number: I-65044

II.1.2) Main CPV code

85000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Re-opening of the Care and Support at Home Framework.

II.1.5) Estimated total value

Value excluding VAT: 305 000 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: Yes

Tenders may be submitted for all lots

II.2) Description

Lot No: 1

II.2.1) Title

Lot 1 – Day Time Domiciliary Care and Support at Home

II.2.2) Additional CPV code(s)

85000000

II.2.3) Place of performance

NUTS code:

UKJ27


Main site or place of performance:

West Sussex

II.2.4) Description of the procurement

Lot 1 is care and support delivered between the hours of 07:00 and 22:00 seven (7) days per week in accordance with the customers support plan. This may include regulated activity under a CQC registration.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 40 000 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Start: 29/09/2024

End: 28/09/2031

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 2

II.2.1) Title

Lot 2 - Overnight Care

II.2.2) Additional CPV code(s)

85000000

II.2.3) Place of performance

NUTS code:

UKJ27


Main site or place of performance:

West Sussex

II.2.4) Description of the procurement

Lot 2 is overnight care which is care that is provided between the hours of 22:00 and 07:00. It can be for periodic visits or for an extended period overnight. This service requires a ‘Waking Night’ care worker who is able to provide personal care, in accordance with the customer’s support plan, as required. This may include regulated activity under a CQC registration.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 300 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Start: 29/09/2024

End: 28/09/2031

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 3

II.2.1) Title

Lot 3 – Live-In Care

II.2.2) Additional CPV code(s)

85000000

II.2.3) Place of performance

NUTS code:

UKJ27


Main site or place of performance:

West Sussex

II.2.4) Description of the procurement

Lot 3 is live-in care which is care that is provided around the clock by one care worker or a team of carer workers where the care worker lives with the customer in their home. This provides constant assurance that the customer is accompanied to ensure safety. This service does not require the care worker to be providing personal care continuously, as part of the service is to be a constant presence to ensure the safety of the customer. It is appropriate that the care worker is provided with a bed and private area to sleep however they will be expected to wake up when the customer needs assistance. Such interruptions should not normally occur more than twice per night.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 200 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Start: 29/09/2024

End: 28/09/2031

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 4

II.2.1) Title

Lot 4 - Rounds Provision

II.2.2) Additional CPV code(s)

85000000

II.2.3) Place of performance

NUTS code:

UKJ27


Main site or place of performance:

West Sussex

II.2.4) Description of the procurement

Lot 4 is Rounds Provision which is care that is purchased in a block and called off as and when required. The terms and conditions of this will be set out in any future mini competition/s for the round. These rounds will give priority to a provider to be awarded packages of care within the designated confines of the round.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 320 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Start: 29/09/2024

End: 28/09/2031

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 5

II.2.1) Title

Lot 5 - Emergency Provision, Including Responses to Provider Failure

II.2.2) Additional CPV code(s)

85000000

II.2.3) Place of performance

NUTS code:

UKJ27


Main site or place of performance:

West Sussex

II.2.4) Description of the procurement

Lot 5 is emergency provision which is care that will be called off in the event of an urgent situation which may require a large-scale response. Packages may be grouped together for bidding and response times may be shortened, dependent on the requirements of the situation. The terms and conditions of this will be set out in any future mini competition/s dependent on the situation.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 1 000 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Start: 29/09/2024

End: 28/09/2031

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

All details can be found in the tender pack.

III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents


III.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents


III.2) Conditions related to the contract

III.2.2) Contract performance conditions

All details can be found in the tender pack.

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.3) Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement with several operators.

Justification for any framework agreement duration exceeding 4 years: The Services are deemed to be health, social and related services (Schedule 3 Social and “social and other specific services”) for the purposes of the Public Contracts Regulations 2015 (SI 2015/102) (the “Regulations”). As the value of the Services exceeds the threshold of the “light touch” procurement regime set out in Chapter 3 Section 7 of the 2015 Regulations, the Regulations will apply.

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2024/S 000-011759

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 18/05/2026

Local time: 13:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

IV.2.7) Conditions for opening of tenders

Date: 19/05/2026

Local time: 09:00

Place:

West Sussex

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.2) Information about electronic workflows

Electronic invoicing will be accepted

Electronic payment will be used

VI.3) Additional information

The Council established a Pseudo Framework (the “Framework”) for the provision of the Services in 2024 (2024/S 000-011759). As per the ITT, the Council is now re-opening the applications to join this Framework. Therefore, Bidders that wish to join this Framework must follow the process as detailed in the ITT. Any provider that is already on the Framework should not respond to this ITT, unless they wish to apply to deliver services under a different Lot from their current contract.

VI.4) Procedures for review

VI.4.1) Review body

Cabinet Office - Public Procurement Review Service

1 Horse Guards Road

London

SW1A 2HQ

UK

Internet address(es)

URL: https://www.gov.uk/government/organisations/cabinet-office

VI.4.2) Body responsible for mediation procedures

West Sussex County Council

County Hall, West Street

Chichester

PO19 1RQ

UK

Internet address(es)

URL: https://www.westsussex.gov.uk/default.aspx

VI.4.4) Service from which information about the review procedure may be obtained

Public Procurement Review Service

Cabinet Office

London

SW1A 2HQ

UK

Internet address(es)

URL: https://www.gov.uk/government/organisations/cabinet-office

VI.5) Date of dispatch of this notice

16/04/2026

Coding

Commodity categories

ID Title Parent category
85000000 Health and social work services Other Services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
bsd.procurement@westsussex.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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