Summary
- OCID:
- ocds-h6vhtk-06855a
- Published by:
- BRITISH COUNCIL(THE)
- Authority ID:
- AA81260
- Publication date:
- 18 April 2026
- Deadline date:
- 14 May 2026
- Notice type:
- UK4
- Has documents:
- No
- Has SPD:
- No
- Has Carbon Reduction Plan:
- N/A
Abstract
The British Council is seeking to appoint a single supplier to provide UX research, information architecture, and digital design services. The appointed supplier will deliver specialist UX and design services to support a rolling programme of enhancements, including UX audits, user research, usability testing, information architecture improvements, wireframing, prototyping, accessible and responsive UI design, design system development, and developer handover documentation. The website is built using Craft CMS and all design outputs must be compatible with the existing CMS architecture, supporting modular, scalable, and reusable components. Work will be commissioned on a project or call-off basis in line with agreed governance and business priorities. The objectives of this engagement are to improve user experience and clarity across key journeys, strengthen accessibility compliance (including WCAG 2.2 AA), increase engagement and conversion performance, ensure sustainable and future-proof design solutions, and enable effective collaboration across internal teams and external partners.
Full notice text
Scope
Procurement description
The British Council is seeking to appoint a single supplier to provide UX research, information architecture, and digital design services.
The appointed supplier will deliver specialist UX and design services to support a rolling programme of enhancements, including UX audits, user research, usability testing, information architecture improvements, wireframing, prototyping, accessible and responsive UI design, design system development, and developer handover documentation.
The website is built using Craft CMS and all design outputs must be compatible with the existing CMS architecture, supporting modular, scalable, and reusable components. Work will be commissioned on a project or call-off basis in line with agreed governance and business priorities.
The objectives of this engagement are to improve user experience and clarity across key journeys, strengthen accessibility compliance (including WCAG 2.2 AA), increase engagement and conversion performance, ensure sustainable and future-proof design solutions, and enable effective collaboration across internal teams and external partners.
Total value (estimated)
800000 GBP Including VAT
Contract dates (estimated)
08 June 2026, 00:00AM to 07 June 2027, 23:59PM
Extension end date (if all the extensions are used): 07 June 2030
Procedure
Procedure type
Open procedure
Is the total value above threshold?
Above threshold
Lots
Divided into 1 lots
Lot number: 1 CPV classifications
- 72140000 - Computer hardware acceptance testing consultancy services
- 72150000 - Computer audit consultancy and hardware consultancy services
- 72230000 - Custom software development services
- 72240000 - Systems analysis and programming services
- 72260000 - Software-related services
Lot value (estimated)
800000 GBP Including VAT
Sustainability
Small and medium-sized enterprises (SME)
Voluntary, community and social enterprises (VCSE)
Contract start date (estimated)
08 June 2026, 00:00AM
Contract end date (estimated)
07 June 2027, 23:59PM
Extension end date (estimated)
07 June 2030, 23:59PM
Can the contract be extended?
Yes
Description of extensions
3 1 year extension options (1+1+1).
Award criteria
Weighting description
Please see award criteria in the ITT document.
Type: quality
Name
Award Criteria
Description
Please see award criteria in the ITT.
Submission
Tender submission deadline
13 May 2026, 12:00PM
Enquiry deadline
29 April 2026, 12:00PM
Date of award of contract
25 May 2026, 23:59PM
Submission address and any special instructions
https://tap.tcsapps.com/tap2/#/bc-supplier-registration
May tenders be submitted electronically?
Yes
Languages that may be used for submission
Documents
Document type
Conflict of interest
Description
Not published
Document type
Bidding documents
Coding
Commodity categories
| ID |
Title
|
Parent category
|
| 72150000 |
Computer audit consultancy and hardware consultancy services |
Hardware consultancy services |
| 72140000 |
Computer hardware acceptance testing consultancy services |
Hardware consultancy services |
| 72230000 |
Custom software development services |
Software programming and consultancy services |
| 72260000 |
Software-related services |
Software programming and consultancy services |
| 72240000 |
Systems analysis and programming services |
Software programming and consultancy services |
Delivery locations
| ID |
Description
|
| 100 |
UK - All |
Alert region restrictions
The buyer has restricted the alert for this notice to suppliers based in the following regions.
| ID |
Description
|
|
There are no alert restrictions for this notice.
|
About the buyer
- Main contact:
- N/a
- Admin contact:
- N/a
- Technical contact:
- N/a
- Other contact:
- N/a
Further information
|
Date
|
Details
|
|
No further information has been uploaded.
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