Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
University of St Andrews
Walter Bower House, Eden Campus
Guardbridge
KY16 0US
UK
Contact person: Adrian Wood
Telephone: +44 1334462523
E-mail: procurement@st-andrews.ac.uk
NUTS: UKM72
Internet address(es)
Main address: http://www.st-andrews.ac.uk/procurement/
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Education
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Residential & Business Services: Commercial Laundry Services
Reference number: RBS/091225/SP/SL
II.1.2) Main CPV code
98311100
II.1.3) Type of contract
Services
II.1.4) Short description
Residential and Business Services (RBS) is responsible for, among other matters, the management and operation of the University’s Residential System. In addition to accommodating students in term time (when laundry services are not required), there is an extensive commercial operation between May – September each year. During the summer period, the University effectively operates as the largest hotel in St Andrews, with requirements for commercial laundry associated with this business including towels, bed linen and other associated items. While the majority of the activity will be between May – September each year, there may be some smaller requirements throughout the year.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
284 301.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
98311000
98311100
98311200
II.2.3) Place of performance
NUTS code:
UKM72
Main site or place of performance:
UK- St Andrews
II.2.4) Description of the procurement
Residential & Business Services (RBS) is seeking a laundry solution for the commercial operation. This primarily takes place between May – September each year but there may be reduced requirements out with this period.
RBS currently own our own bed linen and towels and are looking for a laundry service for these items although we would consider a hire solution . We are looking for a collect, wash, dry, press and return laundry service.
Currently there are 8 locations within St Andrews that require collection and delivery. During peak periods and at the busiest locations we require collections/returns 6 days per week, during quieter periods and at quieter locations collections/returns can be reduced.
Linen Bags would be required as part of the service. No plastic packaging is to be used in the delivery of this contract
Linen must be returned on the 2nd day after collection, e.g. collection Monday, return Wednesday, collection Wednesday, return Friday. Deliveries must be made between 8am – 4pm, Monday – Friday and by agreement at the weekend. Deliveries must be made to the designated collection/return point which will vary by Residence and which can be viewed at the site visit.
Total Items (indicative)
Bath Mat - 8400
Bath Towel - 27970
Double Duvet Cover - 11600
Double Mattress Protector - 530
Double Sheet - 12100
Double Valance - 1054
Hand Towel - 26260
Pillowcase - 51350
Shower Curtain - 350
Single Duvet Cover - 6220
Single Mattress Protector - 421
Single Sheet - 5800
Please see ITT for full details including indicative quantities per location. There may also be laundry requirements for other parts of the University and these are detailed in the documents.
Ideally the supplier will be a member of the Textile Services Association or equivalent.
II.2.5) Award criteria
Quality criterion: Delivery of Service
/ Weighting: 20
Quality criterion: Reference sites/Case Studies
/ Weighting: 10
Quality criterion: Environmental Considerations
/ Weighting: 15
Quality criterion: Fair Work First
/ Weighting: 5
Price
/ Weighting:
50
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
All tenders for the University of St Andrews are administered through our eTendering System (InTend).To Express an Interest please go to our tender website at https://intendhost.co.uk/universityofstandrews
Please note that 'Notes of Interest' placed via PCS (Public Contracts Scotland) are not automatically accepted
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2025/S 000-081056
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
09/04/2026
V.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 3
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Fishers Services Ltd
Edenfields, Cupar Trading Estate
Cupar
KY15 4SX
UK
NUTS: UKM
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 284 301.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
All tenders for the University of St Andrews are administered through our eTendering System (InTend).To Express an Interest please go to our tender website at https://intendhost.co.uk/universityofstandrews
Please note that 'Notes of Interest' placed via PCS (Public Contracts Scotland) are not automatically accepted
(SC Ref:829028)
VI.4) Procedures for review
VI.4.1) Review body
Dundee Sheriff Court
6 West Bell Street
Dundee
DD1 9AD
UK
Telephone: +44 1382229961
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
The University of St Andrews will incorporate a minimum of 10 calendar day standstill period at the point of information on the award of the contract being communicated to tenderers. This period allows unsuccessful tenderers to seek further debriefing from the contracting authority before the contract is entered into. Applicants have 2 working days from the notification of the award decision to request additional debriefing and that information has to be provided a minimum of 3 working days before the expiry of the standstill period. Such additional information should be requested from The University of St Andrews.
If an appeal regarding the award of contract has not been successfully resolved The Public Contracts (Scotland) Regulations 2012 provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rule to take action in the Sheriff Court or Court of Session.
The anticipated review body in such cases would be:
Dundee Sheriff Court
6 West Bell Street
Dundee
DD1 9AD
Telephone: +44 1382 229 961
Anyone bringing court proceedings against the University of St Andrews must inform the University of St Andrews in advance of the alleged breach and its intention to bring proceedings. Any such action must be brought within 15 days of the date on which a decision is sent to them or published to challenge that decision.
Proceedings seeking an ineffectiveness order must be brought within 30 days of the publication of the contract award notice in the OJEU, or 30 days from the date of a decision letter to all tenderers concerned, and any candidates concerned, containing a summary of the reason for the recipient being unsuccessful, otherwise 6 months from the date of entering into the contract or concluding the framework agreement.
Where a contract has not been entered into the Court may, by interim order, suspend the procurement procedure. The court may also set aside a decision or actions taken by the University or order it to amend and document; and/or award damages. However, by express requirement the court may decide not to grant an interim order when the negative consequences of such an order are likely to outweigh the benefits, having regard to a number of considerations.
If the contract has been entered into the Court may, depending on the nature of the breach: make an ineffectiveness order; impose a financial penalty; shorten the duration of the contract; make any other order considered appropriate to address the consequences of ineffectiveness or shortening the duration or the contract; award damages.
VI.5) Date of dispatch of this notice
20/04/2026