Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Trafford Council
Trafford Town Hall, Talbot Road
Manchester
M320TH
UK
Contact person: Andrew Bottomley
E-mail: andrew.bottomley@star-procurement.gov.uk
NUTS: UKD36
Internet address(es)
Main address: https://www.trafford.gov.uk/
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
Other: Telecommunications and Contact Centre Services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Unified Communications and Contact Centre
Reference number: UID14505
II.1.2) Main CPV code
64200000
II.1.3) Type of contract
Services
II.1.4) Short description
Procurement of an up-to-date unified communications technology / contact centre system to replace current telephony solution.
Unified Communications (UC) is a single platform that will consolidate the council's telephony and communication requirements into one single platform including contact centre, voice, video, data, chat, presence, and integration into the MS teams telephony platform.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
503 187.37
GBP
II.2) Description
II.2.2) Additional CPV code(s)
64200000
II.2.3) Place of performance
NUTS code:
UKD36
II.2.4) Description of the procurement
Procurement of an up-to-date unified communications technology / contact centre system to replace current telephony solution.
Unified Communications (UC) is a single platform that will consolidate the council's telephony and communication requirements into one single platform including contact centre, voice, video, data, chat, presence, and integration into the MS teams telephony platform.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
PCR2015 Framework used - YPO - Lot 6 - 1229 Network Connectivity and Telecommunication Solutions 2 Framework
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
Section V: Award of contract
Contract No: UID14505
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
11/02/2026
V.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Gamma Network Solutions Limited
08943488
The Scalpel, 18th Floor, 52 Lime Street
London
EC3M 7AF
UK
NUTS: UKD36
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 503 187.37
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
STAR Procurement
4th Floor, Waterside House, Waterside Plaza
Sale, Trafford
M33 7ZF
UK
VI.5) Date of dispatch of this notice
23/04/2026