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UK4

Response Maintenance and Improvement

  • First published: 24 April 2026
  • Last modified: 24 April 2026
  • Version: N/A
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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-068a14
Published by:
Northern Ireland Housing Executive
Authority ID:
AA0046
Publication date:
24 April 2026
Deadline date:
29 May 2026
Notice type:
UK4
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The lot contracts associated with this competitive tendering procedure will deliver responsive maintenance, emergency repairs, void property works, civil engineering, asbestos services, fire safety works, and associated inspections across the Contracting Authority's properties within the relevant region. The successful Suppliers will provide a 24/7/365 responsive repairs service, undertake technical and compliance inspections, manage multi‑trade repair tasks, and support statutory landlord obligations. Services include working in occupied and unoccupied homes, communal areas, and Contracting Authority-owned land and buildings. The Suppliers must meet extensive requirements in health and safety, customer care, IT integration, appointments, reporting, social value, environmental sustainability, and performance management, and must collaborate with the Contracting Authority. No minimum volume of work is guaranteed. In accordance with the Procurement Policy Note 01/21 – Social Value in Procurement, this Contract will deliver measurable social value outcomes. Under this Procurement Suppliers will be required to support the Contracting Authority's social value objectives. Accordingly, Contract performance conditions and Award Criteria may relate, in particular, to social value.

Full notice text

Scope

Procurement reference

P1144

Procurement description

The lot contracts associated with this competitive tendering procedure will deliver responsive maintenance, emergency repairs, void property works, civil engineering, asbestos services, fire safety works, and associated inspections across the Contracting Authority's properties within the relevant region. The successful Suppliers will provide a 24/7/365 responsive repairs service, undertake technical and compliance inspections, manage multi‑trade repair tasks, and support statutory landlord obligations. Services include working in occupied and unoccupied homes, communal areas, and Contracting Authority-owned land and buildings. The Suppliers must meet extensive requirements in health and safety, customer care, IT integration, appointments, reporting, social value, environmental sustainability, and performance management, and must collaborate with the Contracting Authority. No minimum volume of work is guaranteed. In accordance with the Procurement Policy Note 01/21 – Social Value in Procurement, this Contract will deliver measurable social value outcomes. Under this Procurement Suppliers will be required to support the Contracting Authority's social value objectives. Accordingly, Contract performance conditions and Award Criteria may relate, in particular, to social value.

Main category

Works

Delivery regions

  • UKN - Northern Ireland

Total value (estimated, excluding VAT)

143742831 GBP to 143742831GBP

Contract dates (estimated)

01 July 2026, 00:00AM to 30 June 2031, 23:59PM

Contracting authority

Northern Ireland Housing Executive

Identification register:

  • GB-PPON

Address 1: 2 Adelaide Street

Town/City: Belfast

Postcode: BT2 8PB

Country: United Kingdom

Website: https://www.nihe.gov.uk/home

Public Procurement Organisation Number: PTYV-8666-PQQY

NUTS code: UKN06

Contact name: Christopher Brown

Email: cprocurement@nihe.gov.uk

Organisation type: Public authority - central government

Devolved regulations that apply: Northern Ireland

Procedure

Procedure type

Open procedure

Is the total value above threshold?

Above threshold

Trade agreements

Government Procurement Agreement (GPA)

Lots

Divided into 4 lots

South West (South Area)

Lot number: 1

Description

Response maintenance and improvement works in South West (South Area)

CPV classifications

  • 45000000 - Construction work
  • 45100000 - Site preparation work
  • 45111100 - Demolition work
  • 45200000 - Works for complete or part construction and civil engineering work
  • 45210000 - Building construction work
  • 45211310 - Bathrooms construction work
  • 45261900 - Roof repair and maintenance work
  • 45262660 - Asbestos-removal work
  • 45300000 - Building installation work
  • 45310000 - Electrical installation work
  • 45312100 - Fire-alarm system installation work
  • 45330000 - Plumbing and sanitary works
  • 45340000 - Fencing, railing and safety equipment installation work
  • 45343000 - Fire-prevention installation works
  • 45343100 - Fireproofing work
  • 45350000 - Mechanical installations
  • 45400000 - Building completion work
  • 45421151 - Installation of fitted kitchens
  • 45453000 - Overhaul and refurbishment work
  • 45453100 - Refurbishment work
  • 50000000 - Repair and maintenance services
  • 50700000 - Repair and maintenance services of building installations
  • 71315000 - Building services
  • 71315400 - Building-inspection services
  • 71600000 - Technical testing, analysis and consultancy services
  • 90650000 - Asbestos removal services
  • 71631000 - Technical inspection services
  • 45410000 - Plastering work
  • 45420000 - Joinery and carpentry installation work
  • 45430000 - Floor and wall covering work
  • 45440000 - Painting and glazing work
  • 45450000 - Other building completion work

Delivery regions

  • UKN - Northern Ireland

Lot value (estimated)

18843386 GBP Excluding VAT

22612064 GBP Including VAT

Sustainability

Small and medium-sized enterprises (SME)

Contract start date (estimated)

01 July 2026, 00:00AM

Contract end date (estimated)

30 June 2031, 23:59PM

Does the lot include options?

Yes

Description of options

As per the associated tender documents

Maximum number of lots a supplier can be awarded

2

Participation

Conditions

Economic

Conditions of participation

Financial Capability - Minimum Notation Value with Verified status of the Work Category relied upon for Suppliers in this Lot is £3,410,178

Conditions

Economic

Conditions of participation

Provision of 2 specific contracts to meet the technical and / or professional experience condition of participation. This is the same across all lots.

Award criteria

Type: price

Name

Price

Description

Price

Weighting: 70

Weighting type: percentageExact

Type: quality

Name

Quality

Description

Quality Question 1 - Social Value - Community-Based Projects

Quality Question 2 - Programming Job Requests

Quality Question 3 - Continuous Improvement

Refer to associated tender documents for more details.

Weighting: 30

Weighting type: percentageExact

South Belfast (Belfast Area)

Lot number: 2

Description

Response maintenance and improvement works in South Belfast (Belfast Area)

CPV classifications

  • 45000000 - Construction work
  • 45100000 - Site preparation work
  • 45111100 - Demolition work
  • 45200000 - Works for complete or part construction and civil engineering work
  • 45210000 - Building construction work
  • 45211310 - Bathrooms construction work
  • 45261900 - Roof repair and maintenance work
  • 45262660 - Asbestos-removal work
  • 45300000 - Building installation work
  • 45310000 - Electrical installation work
  • 45312100 - Fire-alarm system installation work
  • 45330000 - Plumbing and sanitary works
  • 45340000 - Fencing, railing and safety equipment installation work
  • 45343000 - Fire-prevention installation works
  • 45343100 - Fireproofing work
  • 45350000 - Mechanical installations
  • 45400000 - Building completion work
  • 45421151 - Installation of fitted kitchens
  • 45453000 - Overhaul and refurbishment work
  • 45453100 - Refurbishment work
  • 50000000 - Repair and maintenance services
  • 50700000 - Repair and maintenance services of building installations
  • 71315000 - Building services
  • 71315400 - Building-inspection services
  • 71600000 - Technical testing, analysis and consultancy services
  • 90650000 - Asbestos removal services
  • 71631000 - Technical inspection services
  • 45410000 - Plastering work
  • 45420000 - Joinery and carpentry installation work
  • 45430000 - Floor and wall covering work
  • 45440000 - Painting and glazing work
  • 45450000 - Other building completion work

Delivery regions

  • UKN - Northern Ireland

Lot value (estimated)

40647290 GBP Excluding VAT

48776748 GBP Including VAT

Sustainability

Small and medium-sized enterprises (SME)

Contract start date (estimated)

01 September 2026, 00:00AM

Contract end date (estimated)

31 August 2031, 23:59PM

Does the lot include options?

Yes

Description of options

As per the associated tender documents

Maximum number of lots a supplier can be awarded

2

Participation

Conditions

Economic

Conditions of participation

Financial Capability - Minimum Notation Value with Verified status of the Work Category relied upon for Suppliers in this Lot is £7,356,135

Conditions

Economic

Conditions of participation

Provision of 2 specific contracts to meet the technical and / or professional experience condition of participation. This is the same across all lots.

Award criteria

Type: price

Name

Price

Description

Price

Weighting: 70

Weighting type: percentageExact

Type: quality

Name

Quality

Description

Quality Question 1 - Social Value - Community-Based Projects

Quality Question 2 - Programming Job Requests

Quality Question 3 - Continuous Improvement

Refer to associated tender documents for more details.

Weighting: 30

Weighting type: percentageExact

East Belfast (Belfast Area)

Lot number: 3

Description

Response maintenance and improvement works in East Belfast (Belfast Area)

CPV classifications

  • 45000000 - Construction work
  • 45100000 - Site preparation work
  • 45111100 - Demolition work
  • 45200000 - Works for complete or part construction and civil engineering work
  • 45210000 - Building construction work
  • 45211310 - Bathrooms construction work
  • 45261900 - Roof repair and maintenance work
  • 45262660 - Asbestos-removal work
  • 45300000 - Building installation work
  • 45310000 - Electrical installation work
  • 45312100 - Fire-alarm system installation work
  • 45330000 - Plumbing and sanitary works
  • 45340000 - Fencing, railing and safety equipment installation work
  • 45343000 - Fire-prevention installation works
  • 45343100 - Fireproofing work
  • 45350000 - Mechanical installations
  • 45400000 - Building completion work
  • 45421151 - Installation of fitted kitchens
  • 45453000 - Overhaul and refurbishment work
  • 45453100 - Refurbishment work
  • 50000000 - Repair and maintenance services
  • 50700000 - Repair and maintenance services of building installations
  • 71315000 - Building services
  • 71315400 - Building-inspection services
  • 71600000 - Technical testing, analysis and consultancy services
  • 90650000 - Asbestos removal services
  • 71631000 - Technical inspection services
  • 45410000 - Plastering work
  • 45420000 - Joinery and carpentry installation work
  • 45430000 - Floor and wall covering work
  • 45440000 - Painting and glazing work
  • 45450000 - Other building completion work

Delivery regions

  • UKN - Northern Ireland

Lot value (estimated)

39001459 GBP Excluding VAT

46801751 GBP Including VAT

Sustainability

Small and medium-sized enterprises (SME)

Contract start date (estimated)

01 September 2026, 00:00AM

Contract end date (estimated)

31 August 2031, 23:59PM

Does the lot include options?

Yes

Description of options

As per the associated tender documents

Maximum number of lots a supplier can be awarded

2

Participation

Conditions

Economic

Conditions of participation

Financial Capability - Minimum Notation Value with Verified status of the Work Category relied upon for Suppliers in this Lot is £7,058,281

Conditions

Economic

Conditions of participation

Provision of 2 specific contracts to meet the technical and / or professional experience condition of participation. This is the same across all lots.

Award criteria

Type: price

Name

Price

Description

Price

Weighting: 70

Weighting type: percentageExact

Type: quality

Name

Quality

Description

Quality Question 1 - Social Value - Community-Based Projects

Quality Question 2 - Programming Job Requests

Quality Question 3 - Continuous Improvement

Refer to associated tender documents for more details.

Weighting: 30

Weighting type: percentageExact

South Down (South Area)

Lot number: 4

Description

Response maintenance and improvement works in South Down (South Area)

CPV classifications

  • 45000000 - Construction work
  • 45100000 - Site preparation work
  • 45111100 - Demolition work
  • 45200000 - Works for complete or part construction and civil engineering work
  • 45210000 - Building construction work
  • 45211310 - Bathrooms construction work
  • 45261900 - Roof repair and maintenance work
  • 45262660 - Asbestos-removal work
  • 45300000 - Building installation work
  • 45310000 - Electrical installation work
  • 45312100 - Fire-alarm system installation work
  • 45330000 - Plumbing and sanitary works
  • 45340000 - Fencing, railing and safety equipment installation work
  • 45343000 - Fire-prevention installation works
  • 45343100 - Fireproofing work
  • 45350000 - Mechanical installations
  • 45400000 - Building completion work
  • 45421151 - Installation of fitted kitchens
  • 45453000 - Overhaul and refurbishment work
  • 45453100 - Refurbishment work
  • 50000000 - Repair and maintenance services
  • 50700000 - Repair and maintenance services of building installations
  • 71315000 - Building services
  • 71315400 - Building-inspection services
  • 71600000 - Technical testing, analysis and consultancy services
  • 90650000 - Asbestos removal services
  • 71631000 - Technical inspection services
  • 45410000 - Plastering work
  • 45420000 - Joinery and carpentry installation work
  • 45430000 - Floor and wall covering work
  • 45440000 - Painting and glazing work
  • 45450000 - Other building completion work

Delivery regions

  • UKN - Northern Ireland

Lot value (estimated)

45250696 GBP Excluding VAT

54300835 GBP Including VAT

Sustainability

Small and medium-sized enterprises (SME)

Contract start date (estimated)

01 November 2026, 00:00AM

Contract end date (estimated)

31 October 2031, 23:59PM

Does the lot include options?

Yes

Description of options

As per the associated tender documents

Maximum number of lots a supplier can be awarded

2

Participation

Conditions

Economic

Conditions of participation

Financial Capability - Minimum Notation Value with Verified status of the Work Category relied upon for Suppliers in this Lot is £8,189,235

Conditions

Economic

Conditions of participation

Provision of 2 specific contracts to meet the technical and / or professional experience condition of participation. This is the same across all lots.

Award criteria

Type: price

Name

Price

Description

Price

Weighting: 70

Weighting type: percentageExact

Type: quality

Name

Quality

Description

Quality Question 1 - Social Value - Community-Based Projects

Quality Question 2 - Programming Job Requests

Quality Question 3 - Continuous Improvement

Refer to associated tender documents for more details.

Weighting: 30

Weighting type: percentageExact

Award criteria

Type: price

Name

Price

Description

Price

Weighting: 70

Weighting type: percentageExact

Type: quality

Name

Quality

Description

Quality Question 1 - Social Value - Community-Based Projects

Quality Question 2 - Programming Job Requests

Quality Question 3 - Continuous Improvement

Refer to associated tender documents for more details.

Weighting: 30

Weighting type: percentageExact

Contract terms and risks

Description of risks to contract performance

Due to the exceptional current market circumstances in existence at the time of this tender competition (and which may arise during the term of the contract), the contracting authority is aware that there may be significant divergences between the costs assumed by tenderers and the actual costs for delivery during the term of the contract. Such changes are unlikely to be captured completely by the operation of the indexation clause in the contract to the prices tendered. The contracting authority considers that such risks could jeopardise the satisfactory performance of the contract, but because of their nature could not be addressed accurately and completely in the contract as awarded. The contracting authority has identified such risks as “known risks” meeting the description in paragraph 6(a) of Schedule 8 of the Procurement Act 2023 and if such risks materialise the contracting authority may modify the contract in accordance with paragraph 5 of Schedule 8 of the Procurement Act 2023.

Extent of work required in any Lot Contract may push Lot Contract expenditure beyond the

awarded value, thereby resulting in the need to increase the contract value specified in the relevant notice.

Risk of volume of work being higher as a result of needing to apply the back up and support service in a neighbouring Lot which may be for any of the following reasons:

>following a Major Incident/Emergency,

>if there is no contractor Providing the Service in a Lot,

>if the Client requires additional resources to address a failure in the performance of a

contractor appointed to Provide the Service in another Lot,

>if another contractor has not complied with an instruction, or

>if a Contract Lot has not been awarded from the initial tender.

Risk that an alternative contractor to the one appointed as the back up and support

contractor will be required to provide back up and support due to the following reasons:

>there is no back up and support contractor appointed either as a result of the lot not

being awarded, or the lot being awarded to the same contractor.

>the appointed back up and support contractor cannot provide the back up and support

services due to issues with, for example, capacity.

Submission

Tender submission deadline

28 May 2026, 15:00PM

Enquiry deadline

18 May 2026, 15:00PM

Date of award of contract

24 June 2026, 23:59PM

Submission address and any special instructions

https://etendersni.gov.uk/

May tenders be submitted electronically?

Yes

Is this a recurring procurement?

No

Publication date of next tender notice (estimated)

01 November 2030, 23:59PM

Languages that may be used for submission

  • English

Documents

ID

conflictOfInterest

Document type

Conflict of interest

Description

Not published

Coding

Commodity categories

ID Title Parent category
90650000 Asbestos removal services Cleaning and sanitation services in urban or rural areas, and related services
45262660 Asbestos-removal work Special trade construction works other than roof works
45211310 Bathrooms construction work Construction work for multi-dwelling buildings and individual houses
45400000 Building completion work Construction work
45210000 Building construction work Works for complete or part construction and civil engineering work
45300000 Building installation work Construction work
71315000 Building services Consultative engineering and construction services
71315400 Building-inspection services Building services
45000000 Construction work Construction and Real Estate
45111100 Demolition work Demolition, site preparation and clearance work
45310000 Electrical installation work Building installation work
45340000 Fencing, railing and safety equipment installation work Building installation work
45312100 Fire-alarm system installation work Alarm system and antenna installation work
45343000 Fire-prevention installation works Fencing, railing and safety equipment installation work
45343100 Fireproofing work Fire-prevention installation works
45430000 Floor and wall covering work Building completion work
45421151 Installation of fitted kitchens Joinery work
45420000 Joinery and carpentry installation work Building completion work
45350000 Mechanical installations Building installation work
45450000 Other building completion work Building completion work
45453000 Overhaul and refurbishment work Other building completion work
45440000 Painting and glazing work Building completion work
45410000 Plastering work Building completion work
45330000 Plumbing and sanitary works Building installation work
45453100 Refurbishment work Overhaul and refurbishment work
50000000 Repair and maintenance services Other Services
50700000 Repair and maintenance services of building installations Repair and maintenance services
45261900 Roof repair and maintenance work Erection and related works of roof frames and coverings
45100000 Site preparation work Construction work
71631000 Technical inspection services Technical inspection and testing services
71600000 Technical testing, analysis and consultancy services Architectural, construction, engineering and inspection services
45200000 Works for complete or part construction and civil engineering work Construction work

Delivery locations

ID Description
There are no delivery locations for this notice.

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
N/a
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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