Framework operation description
Operators will be required to pass all of the first stage selection questions to be appointed to the framework.
The operators technical and commercial submissions for Lot 1 and Lot 2 shall be imported into the end to end system on a weighted basis and used to determine the ranked order for calling off under the Framework taking into account relevant information regarding the location and delivery of the services where appropriate.
Lot 1 - Emergency - For each duty or group of duties, Operators will be contacted by telephone, email or text message to offer the duty. The nature of the emergency will determine how much time Operators have to respond e.g. If a higher ranked operator is contacted and fails to accept the duty within the prescribed timescale, the duty will be offered to the next highest ranked operator. Operators may also be contacted simultaneously and the duty offered to the first to respond regardless of ranked position.
Lot 2 - Pre-Planned - For each duty or group of duties, Operators will be requested to submit an Expression of Interest (EOI) within a prescribed timeframe. Upon receipt of the EOI, the duty will be offered in line with the ranked order.
Lot 3 - Mini Competition - All Operators appointed to Lots 1 and Lot 2, who express an interest when the framework is established, in bidding for Lot 3 duties will be invited to submit a price for the duty/blockade. The quality scores for the technical questions at the time the framework was established will be carried forward and added to the price score on a weighted basis to create the combined ranking. The duty/blockade will be offered to the highest ranked operator.
In all cases, duties/blockades will only be offered to operators with the vehicle and disc capacity.
Full details of the process are explained in the tender pack.