Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Tower Hamlets
New Town Hall, 160 Whitechapel Road London
London
E1 1BJ
UK
Contact person: Ms Morgan Hughes
Telephone: +44 2073644099
E-mail: Morgan.Hughes@towerhamlets.gov.uk
NUTS: UKI
Internet address(es)
Main address: http://www.towerhamlets.gov.uk
Address of the buyer profile: http://www.towerhamlets.gov.uk
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
R6140 Cyber Security Managed SIEM
Reference number: DN812890
II.1.2) Main CPV code
72000000
II.1.3) Type of contract
Services
II.1.4) Short description
This is a services Contract for a Managed Cyber Security Operations Centre to cover some of the additional cybersecurity protection required to further harden the Tower Hamlets estate against cyber-attacks.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
499 875.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKI
II.2.4) Description of the procurement
Requirements of the service:
• Initial health assessment and configuration of the Council’s in-house Security Event and Incident Management (SIEM) solution (Microsoft Sentinel).
• Secure log collection from both on-premises and cloud systems, with logs transmitted to an externally hosted intelligence platform for advanced threat analysis.
• Adaptable detection policies, leveraging automated intelligence, supplier expertise, and council-provided threat intelligence.
• Support for log ingestion from a wide range of infrastructure components, including Windows and Linux servers, firewalls, routers, Azure Active Directory, Microsoft Defender, and Office 365.
• No disruption to business operations during implementation.
• 24x7x365 managed SOC service with incident response capabilities and access to subject matter experts.
• Endpoint detection and response (EDR / XDR)
• Incident detection, analysis, response and escalation.
• Threat intelligence and threat hunting.
• Monthly executive risk reporting and KPIs.
• Ongoing threat detection and investigation support, drawing on previous incident data.
• Secure portal access for council staff to incident and management information, with all operational data and SOC personnel based in the UK and cleared to BPSS as a minimum.
• Demonstrated security accreditations.
• Full onboarding, deployment, and initial tuning of the solution, with clear cost breakdowns for setup.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60
Price
/ Weighting:
40
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
The contract has been awarded via a direct award on the Crown Commercial Services G-Cloud 14 Framework, specifically Lot 3: Cloud Support. The G-Cloud 14 Framework is an online catalogue to buy cloud-based computing services, including hosting, software, cloud support, and many off-the-shelf, pay-as-you-go cloud solution for all public sector organisations and charities.
G-Cloud 14 has defined a 6-step buying process which should be followed when using the agreement. These steps must be followed to ensure that a compliant process is adhered to. The online catalogue ensures that all service information is available up front to enable you to evaluate services based upon best fit and/or price. This functionality aids a direct award following the buying process
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
Section V: Award of contract
Lot No: 1
Contract No: R6140
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
13/04/2026
V.2.2) Information about tenders
Number of tenders received: 6
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 6
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
MTI Technology Limited
3 Lotus Park First Floor, The Causeway
Staines-Upon-Thames
TW18 3AG
UK
E-mail: ukinfo@mti.com
NUTS: UKI
Internet address(es)
URL: https://mti.com/
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 499 875.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
High Court of England and Wales
The Strand
London
WC2A 2LL
UK
VI.5) Date of dispatch of this notice
27/04/2026