Prior information notice
This notice is for prior information only
Section I: Contracting
authority
I.1) Name and addresses
Social Security Scotland
3rd Floor, Agnes Husband House, 17 South Union Street
Dundee
DD1 4BF
UK
E-mail: James.mcguigan@socialsecurity.gov.scot
NUTS: UKM
Internet address(es)
Main address: https://www.socialsecurity.gov.scot/
Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA30345
I.3) Communication
Additional information can be obtained from the abovementioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:
https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html
I.4) Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local subdivisions
I.5) Main activity
Social protection
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Debt Management System
Reference number: S/26/005
II.1.2) Main CPV code
72000000
II.1.3) Type of contract
Services
II.1.4) Short description
Social Security Scotland has a requirement to place a contract with an external service provider for the provision of a Debt Management System.
The contract is for the provision, implementation, support and continuous improvement of a strategic Debt Case Management System. The system must support the end‑to‑end debt lifecycle.
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
48000000
II.2.3) Place of performance
NUTS code:
UKM
II.2.4) Description of the procurement
It is intended that this will be a competitive procedure to procure a Debt Management System.
Stages in the procurement are:
1. Prior Information Notice issued.
2. Contract Notice/ Call for Competition
3. Invitation to Tender
4. Contract Award
II.3) Estimated date of publication of contract notice:
06/05/2026
Section IV: Procedure
IV.1) Description
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
Section VI: Complementary information
VI.3) Additional information
The buyer is using PCS-Tender to conduct this Procurement exercise. The Project code is 31681. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343
NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=829260.
This is a Prior Information Notice. It is intended that an open procedure will be followed to establish a contract for the provision of a Debt Management System.
It is intended that this procurement will include Community Benefit requirements. Further details will be provided in the contract notice and tender documentation.
Indicative timetable
Invitation to Tender Published – 22nd June 2026
Closing Date for Tender Questions – 1st July 2026
Tender Return Date – 24th July 2028
Tender Evaluation Period – 27th July 2026 – 4th September 2026
Contract Award – 4th December 2026
Contract Start Date – 3rd January 2027
NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=829845.
(SC Ref:829845)
VI.5) Date of dispatch of this notice
29/04/2026