Skip to main content

We've saved some files called cookies on your device. These cookies are:

  • essential for the site to work
  • to help improve our website by collecting and reporting information on how you use it

We would also like to save some cookies to help tailor communications.

BETA
You're viewing an updated version of this service - your feedback will help us to improve it.

Contract Award Notice

Maintenance Support Contract for Mitel 3 300 Telephone System.

  • First published: 06 August 2015
  • Last modified: 06 August 2015
  • Version: N/A
  •  

  • This file may not be fully accessible.

  •  

Information icon

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
Norfolk and Norwich University Hospitals
Authority ID:
AA26184
Publication date:
06 August 2015
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

24/7/365 maintenance contract for the hardware, software and support of a MITEL 3 300 telephone system across six sites in Norfolk.

24/7 cover for major faults only.

Winning contractor will be required to provide an engineer on-site once a month for whatever purposes the Trust requires (this may cover training, assistance with configuration etc).

Full notice text

CONTRACT AWARD NOTICE – OFFICIAL JOURNAL

Section I: Contracting Authority

I.1)

Name, Address and Contact Point(s)


Norfolk and Norwich University Hospitals NHS Foundation Trust

Colney Lane

Norwich

NR4 7UY

UK

Leaseguard Group Limited

Emma Norton-Smith

+44 1865340800






I.2)

Type of contracting Authority and Main Activity or Activities

Unchecked box
Unchecked box
Unchecked box
Unchecked box
Checked box
Unchecked box
Unchecked box
Unchecked box
Unchecked box
Unchecked box
Unchecked box
Checked box
Unchecked box
Unchecked box
Unchecked box
Unchecked box
No

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority

Maintenance Support Contract for Mitel 3 300 Telephone System.

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

5

II.1.2)

Main site or location of works, place of delivery or performance

Norwich.


UKH13

II.1.3)

This notice involves a framework agreement

Unchecked box
Unchecked box

II.1.4)

Short description of the contract or purchase(s)

24/7/365 maintenance contract for the hardware, software and support of a MITEL 3 300 telephone system across six sites in Norfolk.

24/7 cover for major faults only.

Winning contractor will be required to provide an engineer on-site once a month for whatever purposes the Trust requires (this may cover training, assistance with configuration etc).

II.1.5)

Common Procurement Vocabulary (CPV)

50334100
72261000

II.1.6)

Contract covered by the government procurement agreement (GPA)

Yes

II.2)

Total final value of the contract(s)

II.2.1)

Total final value of the contract(s)

   

Section IV: Procedure

IV.1)

Type of procedure

IV.1.1)

Type of procedure

IV.2)

Award criteria

IV.2.1)

Award criteria

Unchecked box
Checked box
Price 40
Service Delivery 40
Spare Parts Quality 20

IV.2.2)

An electronic auction has been used

No

IV.3)

Administrative information

IV.3.1)

File reference number attributed by the contracting authority

LGM19152

IV.3.2)

Previous publication(s) concerning the same contract

Other previous publications

Section V: Award of contract

Maintenance Support Contract for Mitel 3 300 Telephone System

V.1)

Date of contract award:

 21-7-2015

V.2)

Numbers of offers received:

4

V.3)

Name and address of economic operator to whom the contract has been awarded


Opus Business Systems

Cornhill House, 59-60 Cornhill

London

EC3V 3PD

UK




V.4)

Information on value of contract

V.5)

The contract is likely to be subcontracted

No

Short description of the value/proportion of the contract to be subcontracted

Section VI: Complementary Information

VI.1)

Contract related to a project and/or programme financed by community funds?

No



VI.2)

Additional Information

VI.3)

Procedures for appeal

VI.3.1)

Body responsible for appeal procedures


Please see section 6.3.2 below








Body responsible for mediation procedures










VI.3.2)

Lodging of appeals

The Public Contracts Regulations 2006 (SI 2006 No 5) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).

VI.3.3)

Service from which information about the lodging of appeals may be obtained










VI.4)

Dispatch date of this Notice

 04-08-2015

Coding

Commodity categories

ID Title Parent category
50334100 Repair and maintenance services of line telephony equipment Repair and maintenance services of line telephony and line telegraphy equipment
72261000 Software support services Software-related services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
N/a
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.