Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Luton Borough Council
Town Hall, George Street
Luton
LU1 2BQ
UK
Contact person: Ms Freya Griffin
Telephone: +44 1582548083
E-mail: Freya.griffin@luton.gov.uk
NUTS: UKH21
Internet address(es)
Main address: http://www.luton.gov.uk
Address of the buyer profile: https://procontract.due-north.com/
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://procontract.due-north.com/
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://procontract.due-north.com/
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Call Monitoring and Response Services for Assistive Technology Solutions (Telecare).
Reference number: DN295483
II.1.2) Main CPV code
64200000
II.1.3) Type of contract
Services
II.1.4) Short description
The purpose of this document is to invite you to submit a tender in to meet the requirements of Luton Borough Council's Assistive Technology Solutions, for the supply of Call Monitoring and Response Services for Assistive Technology Solutions (Telecare). Luton Borough Council is a unitary authority in the South of England covering the town of Luton, which is part of a wider conurbation including Dunstable and Houghton Regis.
The population of Luton is 214 700 with approximately 25 800 of those being residents over the age of 65.
II.1.5) Estimated total value
Value excluding VAT:
210 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.3) Place of performance
NUTS code:
UKH21
II.2.4) Description of the procurement
The purpose of this document is to invite you to submit a tender in to meet the requirements of Luton Borough Council's Assistive Technology Solutions, for the supply of Call Monitoring and Response Services for Assistive Technology Solutions (Telecare). Luton Borough Council is a unitary authority in the South of England covering the town of Luton, which is part of a wider conurbation including Dunstable and Houghton Regis.
The population of Luton is 214 700 with approximately 25 800 of those being residents over the age of 65.
Luton is ethnically diverse with less than half of the population identifying as ‘White British’, while other groups including Indian, Pakistani, Bangladeshi, Eastern European, Caribbean and African groups make up the rest of the population.
79.4 % of people living in Luton speak English. The other top languages spoken are Urdu: 4.4 %, Polish: 4.1 %, Bengali: 3.3 %, Punjabi: 1.1 %, Gujarati: 0.9 %, Arabic: 0.5 %, Other South Asian Languages: 0.4 %, Lithuanian: 0.4 %, and Tamil: 0.3 %.
Current Service
The current Call Monitoring and Response Service is provided by Welbeing, out of the Eastbourne Call Monitoring Centre in East Sussex.
The current service is operated 24/7 by Wellbeing staff. The delivery platform is the Tunstall PNC6 system backed by a Tunstall Response disaster recovery service.
The current contract has reached the end of the initial period and is therefore to be retendered as per the conditions of the existing contract.
Unless agreed otherwise, any contract awarded and subsequent order placed as a result of this exercise shall be subject to our Terms and Conditions included within document.
Henceforth in this document, reference to ‘The Customer’ means Luton Borough Council.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
210 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: Yes
Description of renewals:
1+1 extension option.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
N/a
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:
N/a
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.2) Conditions related to the contract
III.2.2) Contract performance conditions
Detailed in the ITT documents.
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
21/09/2017
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.7) Conditions for opening of tenders
Date:
21/09/2017
Local time: 12:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.2) Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
VI.3) Additional information
N/A
VI.4) Procedures for review
VI.4.1) Review body
Luton Council
Luton
UK
E-mail: freya.casemore@luton.gov.uk
Internet address(es)
URL: https://procontract.due-north.com/
VI.5) Date of dispatch of this notice
25/08/2017