Contract award notice
Results of the procurement procedure
Section I: Contracting
authority
I.1) Name and addresses
National Savings and Investments
1 Drummond Gate
London
SW1V 2QX
UK
Contact person: Kaya Rajan
Telephone: +44 9326657
E-mail: kaya.rajan@nsandi.com
NUTS: UK
Internet address(es)
Main address: https://uk.eu-supply.com/insidemain.asp
Address of the buyer profile: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/5255
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Other: financial services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
NS&I UK Retail Saving Market and NS&I Customers Segmentation.
Reference number: 1522
II.1.2) Main CPV code
79310000
II.1.3) Type of contract
Services
II.1.4) Short description
At a high level, it was established that there is a wide need for a common currency in understanding our customers and consumers within the savings market to feed into various streams of work across the business.
The areas of the work that the segmentation will support include market and customer strategy, proposition development, product management, service design, service delivery, business and customer intelligence, customer insight, research and media buying as well as other areas.
Through analysis of the requirements of the different areas it was concluded that NS&I requires two segmentation solutions:
1. The UK retail savings market
2. NS&I customers
The solutions must be functionally autonomous but also synergistic and complementary to one another. The solutions must be simple whilst also providing the insight NS&I and third party stakeholders require.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
230 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
79310000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
London.
II.2.4) Description of the procurement
The aim of this ITT is to provide sufficient detail to enable you to put forward a proposal to NS&I to deliver the requirements. Your response should allow NS&I to obtain a clear understanding of how well you will be able to provide the required services, together with the costs associated with the provision of these services NS&I is looking to select a service provider that has a proven track record coupled with a flexible approach to delivering high quality, cost effective services..
II.2.5) Award criteria
Quality criterion: Capability
/ Weighting: 35
Quality criterion: Technical
/ Weighting: 40
Price
/ Weighting:
25
II.2.11) Information about options
Options:
Yes
Description of options:
Options to extend for 2 further years.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2017/S 096-189221
Section V: Award of contract
Contract No: 1
Title: NS&I UK Retail Saving Market and NS&I Customers Segmentation
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
16/08/2017
V.2.2) Information about tenders
Number of tenders received: 12
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from EU Member States: 12
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 12
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
CACI Limited
1649776
Kensington Village, Avonmore Road
London
W14 8TS
UK
E-mail: hthompson@caci.co.uk
Fax: +44 2076035862
NUTS: UK
Internet address(es)
URL: www.caci.co.uk
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 177 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
National Savings and Investments
1 Drummond Gate
London
SW1V 2QX
UK
VI.5) Date of dispatch of this notice
30/08/2017