CONTRACT NOTICE – OFFICIAL JOURNAL
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Section I: Contracting Authority
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I.1)
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Name, Address and Contact Point(s)
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Newry Mourne and Down District Council |
Greenbank Industrial Estate |
Newry |
BT34 2QU |
UK |
Only Online through portal at: www.newrymournedown.org/procurement
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+44 2830313233 |
David.Barter@nmandd.org |
+44 2830313288 |
www.newrymournedown.org
www.newrymournedown.org/procurement
www.newrymournedown.org/procurement
www.newrymournedown.org/procurement
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I.2)
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Type of contracting Authority and Main Activity or Activities
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Yes Armagh City, Banbridge and Craigavon Borough Council
Fermanagh and Omagh District Council
Mid and East Antrim Borough Council
Mid Ulster District Council
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Section II: Object of the Contract
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II.1)
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Description
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II.1.1)
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Title attributed to the contract by the contracting authority25-2018 — Fixed Telephony Solution |
II.1.2(a))
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Type of works contract
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II.1.2(b))
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Type of supplies contract
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II.1.2(c))
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Type of service contract5 |
II.1.2)
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Main site or location of works, place of delivery or performance
UKN0
UKN07 |
II.1.3)
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This notice involves
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II.1.4)
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Information on framework agreement (if applicable)
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Number of participants to the framework agreement envisaged
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Duration of the framework agreement48 |
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Justification for a framework agreement the duration of which exceeds four years
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Estimated total value of purchases for the entire duration of the framework agreement1 500 000,00GBP |
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Frequency and value of the contracts to be awarded |
II.1.5)
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Short description of the contract or purchase(s)
The Council seeks to appoint a supplier who will take responsibility for the provision, delivery and management of a new corporate Fixed telephony solution and supporting services.
The Council intends to set up a single supplier framework. Other contracting bodies may also wish to contract for services through the framework contract.
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II.1.6)
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Common Procurement Vocabulary (CPV)
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64215000 |
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II.1.7)
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Contract covered by the Government Procurement Agreement (GPA) |
II.1.8)
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Division into lots No |
II.1.9)
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Will variants be accepted
No |
II.2)
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Quantity or Scope of the Contract
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II.2.1)
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Total quantity or scopeNewry, Mourne and Down District Council (the Council) intends to set in place a single supplier framework for a corporate Fixed telephony solution along with supporting services, on behalf of itself and other contracting bodies.
The solution is required to deliver a broad range of telephony services including desk-based IP telephony, voicemail, switchboard and operator services, integration to mobile telephony arrangements and a range of hard and soft telephone clients.
The solution may be based upon hosted services (cloud) or local hardware and software (on-premise). The Council has no current preference for one or the other and encourages tenders from providers of both types of solutions.
The solution will:
— include a managed service, to provide the Telephony solution from which all services are provided, administered, monitored and logged, together with local site configuration, management and maintenance services, and professional services.
— provide a service management function to proactively manage the availability of the solution to agreed service levels, and to provide prompt remedial action in the event of failure. All aspects of the service should be compliant with the relevant security, information management and regulatory requirements.
— deliver all components required to support the Fixed telephony solution including, where applicable carrier services (calls, lines, minutes).
— where applicable, include the provision and maintenance of on-site equipment to support the Fixed Telephony service.
— include implementation and transition support to ensure the Solution is installed successfully with minimum business disruption, and that staff can make best use of Solution features.
The Council does not have an immediate requirement for Contact Centre or Unified Communications (UC) functionality, but expects to develop its requirements in both areas during the life of the contract. The solution should be extensible to support Contact Centre and some elements of UC services if required by the Council.
The requirements for each of the other contracting bodies that will be party to the Framework are considered to be similar in scope and scale to those of the Council, so that the evaluation based on the Council’s scenario will be representative of wider use.
Council Information
Newry, Mourne and Down District Council, one of 11 new super councils, was created in 2015 from the former Newry and Mourne and Down District Council areas and the Ballyward electoral area, which previously sat within the Banbridge District Council authority.
With a population of approximately 171 500 and a coastline of 100 miles, it is the third largest council area in Northern Ireland spanning from Crossmaglen in South Armagh to Saintfield in South Down. There are seven District Electoral Areas: Crotlieve, Downpatrick, Newry, Rowallane, The Mournes, Slieve Croob and Slieve Gullion.
Our aim is to provide civic leadership, deliver local services and ensure that the district develops in a way that increases prosperity and quality of life for local residents.
The Council has ambitious plans for transforming its services. These plans are highlighted within the Council’s corporate and community plans as well as its Directorate business plans. In particular, the Fixed telephony solution will support the ‘Transforming and Modernising the Council’ corporate objective.
In addition to location in its main Corporate headquarters, staff are located in satellite offices throughout the district. The Council also provides a range of community, leisure, arts and culture services from its sites located across the region. For example, in Community Centres, leisure and sports complexes, museums and arts centres and Town Halls, amongst others.
The Fixed telephony solution is expected to be implemented across all Council sites which house staff and where there is a voice requirement.
The Authority does not commit to letting a contract for any of the above, should it become evident that it is not economically advantageous to do so. |
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1 500 000,00 GBP |
II.2.2)
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Options |
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Provisional timetable for recourse to these options
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Number of possible renewals
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In the case of renewable supplies or service contracts, estimated time frame for subsequent contracts
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Section III: Legal, Economic, Financial and Technical Information
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III.1)
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Conditions Relating to the Contract
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III.1.1)
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Deposits and guarantees required
As detailed in the volumes of the Invitation to tender.
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III.1.2)
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Main Terms of financing and payment and/or reference to the relevant provisions
As detailed in the volumes of the Invitation to tender.
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III.1.3)
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Legal form to be taken by the grouping of suppliers, contractors or service providers to whom the contract is to be awarded
As detailed in the volumes of the Invitation to tender.
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III.1.4)
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Other particular conditions to which the performance of the contract is subject
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III.2)
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Conditions for Participation
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III.2.1)
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Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
As detailed in the volumes of the Invitation to tender.
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III.2.2)
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Economic and financial capacity
As detailed in the volumes of the Invitation to tender.
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III.2.3)
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Technical capacity
As detailed in the volumes of the Invitation to tender.
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III.2.4)
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Reserved contracts
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Section IV: Procedure
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IV.1)
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Type of Procedure
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Justification for the choice of accelerated procedure
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IV.1.1)
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Have candidates already been selected? No |
IV.1.2)
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Limitations on the number of operators who will be invited to tender or to participate |
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Objective criteria for choosing the limited number of candidates
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IV.1.3)
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Reduction of the number of operators during the negotiation or dialogue
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IV.2)
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Award Criteria
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No
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Yes
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No
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IV.2.2)
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An electronic auction will be used No
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IV.3 Administrative Information
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IV.3.1)
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Reference number attributed to the notice by the contracting authority
25-2018 Fixed Telephony Solution
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IV.3.2)
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Previous publication(s) concerning the same contract
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Other previous publications
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IV.3.3)
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Conditions for obtaining specifications and additional documents
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IV.3.4)
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Time-limit for receipt of tenders or requests to participate 07-09-2018
12:00 |
IV.3.5)
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Date of dispatch of invitations to tender or to participate to selected candidates
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IV.3.6)
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Language or languages in which tenders or requests to participate can be drawn up
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IV.3.7)
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Minimum time frame during which the tenderer must maintain the tender
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IV.3.8)
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Conditions for opening tenders
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Section VI: Other Information
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VI.1)
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Indicate whether this procurement is a recurrent one and the Estimated timing for further notices to be published
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VI.2)
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Does the contract relate to a Project/Programme financed by Community Funds? No
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VI.3)
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Additional Information
Newry, Mourne and Down District Council is a Public Authority within the meaning of the Freedom of Information Act 2000 and all correspondence received will be dealt with in accordance with the Act.
Newry Mourne and Down District Council is procuring the public contract on behalf of itself and the following bodies delivering public services (Contracting Bodies):
— Armagh City, Banbridge and Craigavon Borough Council,
— Fermanagh and Omagh District Council,
— Mid and East Antrim Borough Council,
— Mid Ulster District Council.
Any such contracting body will be entitled, with the prior written consent, of and through the Authority, to access the contract and require services to be delivered to it by the appointed organisation on the same or substantially the same terms and conditions as agreed with the Authority.
The Contracting Authority intends to use an e-Tendering system for this procurement process, e-hub www.newrymournedown.org/procurement
Supplier registration is free of charge.
Follow the registration instructions on the e-hub portal.
Browse to the opportunity
Access the volumes of the Invitation to tender provided.
Submit your Tender response by the deadline indicated.
It is strongly recommended that Suppliers unfamiliar with the e-hub procurement portal ensure that they are able to access all relevant functions well ahead of the closing dates, since late responses may not be accepted.
If you have any difficulties with the e-hub procurement portal, please call UK Freephone: 0800 731 6575 or email: info@e-hub.com
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VI.4)
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Procedures for appeal
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VI.4.1)
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Body responsible for appeal procedures
Royal Courts of Justice (NI) |
Chichester St. |
Belfast |
BT1 3 JF |
UK |
adminoffice@courtsni.gov.uk |
+44 2890235111 |
http://www.courtsni.gov.uk |
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Body responsible for mediation procedures
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VI.4.2)
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Lodging of appeals
Precise information on deadline(s) for lodging appeals: Precise information on deadline(s) for lodging appeals: Newry, Mourne and Down District Council will incorporate a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to tenderers. Applicants who are unsuccessful shall be informed by Newry, Mourne and Down District Council as soon as possible after the decision has been made as to the reasons why the applicant was unsuccessful. If an appeal regarding the award of the contract has not been successfully resolved, The Public Contracts Regulations 2015 (SI 2105 Nº 102) provide for aggrieved parties who have been harmed or are at risk of harm by breach of the rules to take legal action. Any such action must be brought within the applicable limitation period. Where a contract has not been entered into, the Court may order the setting aside of the award decision or order for any document to be amended and may award damages, make a declaration of ineffectiveness, order for a fine to be paid, and/or order the duration of the contract be shortened. The purpose of the standstill period referred to above is to allow the parties to apply to the Courts to set aside the award decision before the contract is entered into.
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VI.4.3)
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Service from which information about the lodging of appeals may be obtained
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VI.5)
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Dispatch date of this Notice 30-07-2018 |