Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Tower Hamlets
Mulberry Place, 5 Clove Crescent, Town Hall
London
E14 2BG
UK
Contact person: Mr Neil Ward
Telephone: +44 2073645000
E-mail: Neil.Ward@towerhamlets.gov.uk
NUTS: UKI4
Internet address(es)
Main address: http://www.towerhamlets.gov.uk
Address of the buyer profile: http://www.towerhamlets.gov.uk
I.1) Name and addresses
London Borough of Brent
Civic Offices, Engineers Way
Wembley
HA9 0FJ
UK
E-mail: procurement@towerhamlets.gov.uk
NUTS: UKI
Internet address(es)
Main address: https://www.brent.gov.uk/
I.1) Name and addresses
London Borough of Hackney
1 Hillman Street
London
E8
UK
E-mail: procurment@towerhamlets.gov.uk
NUTS: UKI
Internet address(es)
Main address: https://hackney.gov.uk/
I.1) Name and addresses
London Borough of Harrow
Civic Centre, Station Road
London
HA1 2DT
UK
E-mail: procurement@towerhamlets.gov.uk
NUTS: UKI
Internet address(es)
Main address: http://www.harrow.gov.uk/
I.1) Name and addresses
London Borough of Lambeth
18 Brixton Hill
London
SW2 1RL
UK
E-mail: procurement@towerhamlets.gov.uk
NUTS: UKI
Internet address(es)
Main address: https://www.lambeth.gov.uk/
I.1) Name and addresses
London Borough of Sutton
Civic Offices,St Nicholas Way
Sutton
SM1 1EA
UK
E-mail: procurement@towerhamlets.gov.uk
NUTS: UKI
Internet address(es)
Main address: https://www.sutton.gov.uk/
I.1) Name and addresses
Royal Borough of Greenwich
Revenues and Benfits Services, The Woolwich Centre, 35 Wellington Street
London
SE18 6HQ
UK
E-mail: procurement@towerhamlets.gov.uk
NUTS: UKI
Internet address(es)
Main address: https://www.royalgreenwich.gov.uk/site/
I.1) Name and addresses
London Borough of Waltham Forest
Town Hall, Forest Road
London
E17 4JF
UK
E-mail: procurement@towerhamlets.gov.uk
NUTS: UKI
Internet address(es)
Main address: https://walthamforest.gov.uk/
I.1) Name and addresses
Medway Council
Gun Wharf, Doc Road, Kent
Chatham
ME4 4TR
UK
E-mail: procurement@towerhamlets.gov.uk
NUTS: UKI
Internet address(es)
Main address: https://www.medway.gov.uk/
I.2) Joint procurement
The contract involves joint procurement
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
R5007 Welfare Processing Resilience Framework
Reference number: DN176403
II.1.2) Main CPV code
75000000
II.1.3) Type of contract
Services
II.1.4) Short description
A framework for the provision of remote processing support services to complete housing and council tax reduction claims when employed council staff are at capacity.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Lowest offer:
1 600 000.00
GBP/ Highest offer:
16 000 000.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKI
II.2.4) Description of the procurement
Requirements are:
— processing workload of claims for Housing Benefits; for council tax support or council tax reduction; for other local welfare payments; free school meals; local authority educational grants; local authority social care calculations; determinations in respect of social fund payments or similar; and determinations in respect of any other means tested benefit calculations which may be the responsibility of the council & its partners,
— processing of claims to standards, both in terms of quality, and speed of processing,
— the completion of such other additional workloads as may be required, and
— in agreement with the successful supplier by any joining council to the framework such revenue processing services as may be required.
The council may at its sole discretion, together with some of the participating councils determine to also establish a Joint Venture (JV), or other means by which the framework may be managed for the mutual benefit of admitted council partners.
II.2.5) Award criteria
Cost criterion: Qualilty
/ Weighting: 60
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Restricted procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2016/S 169-303995
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
01/08/2017
V.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Northgate Public Services (UK) Limited
People Building 2, People Building Estate, Marylands Avenue
Hemel Hempstead
HP2 4NW
UK
NUTS: UKH2
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 16 000 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
London Borough of Tower Hamlets
Town Hall, Mulberry Place, 5 Clove Crescent
London
E14 2BG
UK
Telephone: +44 2073644099
E-mail: procurement@towerhamlets.gov.uk
Internet address(es)
URL: https://www.towerhamlets.gov.uk/Home.aspx
VI.5) Date of dispatch of this notice
01/08/2018