Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Avon Fire & Rescue Service
VAT No: 664419911
Valley Road, Portishead
Bristol
BS20 8JJ
UK
Contact person: Amy Harraway
Telephone: +44 1179262061
E-mail: amy.harraway@avonfire.gov.uk
Fax: +44 11799253561
NUTS: UKK1
Internet address(es)
Main address: http://www.avonfire.gov.uk
Address of the buyer profile: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/30508
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=24978&B=BLUELIGHT
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=24978&B=BLUELIGHT
Tenders or requests to participate must be sent to the abovementioned address
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
Public order and safety
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Provision of IT Helpdesk and Support Services
Reference number: AFRS07-2018-05
II.1.2) Main CPV code
72253000
II.1.3) Type of contract
Services
II.1.4) Short description
Avon Fire Authority requires a IT Helpdesk and Support provision to ensure that Avon Fire and Rescue Service's IT system and infrastructure is available 24 hours a day, 7 days a week and 365 days a year, as this is a critical element of the Authority's business. The Authority requires the IT infrastructure to be robust, reliable and deliver to near perfect availability.
II.1.5) Estimated total value
Value excluding VAT:
1 245 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
72150000
72222300
72253100
II.2.3) Place of performance
NUTS code:
UKK1
UKK
UK
Main site or place of performance:
Avon Fire and Rescue Service HQ, Portishead
II.2.4) Description of the procurement
Avon Fire Authority is seeking a IT Helpdesk and support provision to ensure that Avon Fire and Rescue Service's IT system and infrastructure is available 24 hours a day, 7 days a week and 365 days a year. IT is a critical element of the Authority's business. The Authority requires the IT infrastructure to be robust, reliable and deliver to near perfect availability.
For this provision Avon Fire and rescue service requires a Help desk service, Desk side service, IT strategic and Technical expert advice service, IT Development service and support and Maintenance service.
The IT Strategic and Technical Expert Advice Service will assist with the management of IT provision, advise on the strategic development of IT and complete the objectives agreed in the IT Strategy. This service will also need to play a vital role in producing and ensuring the IT Strategy, IT Disaster Recovery Plan and IT Business Continuity Plan are robust and work for the service.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
1 245 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 24
This contract is subject to renewal: Yes
Description of renewals:
Year x 2, 12 month extensions subject to performance and agreement.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Assets owned by Avon Fire and rescue service. Support services to be provided by the contractor.
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.2) Conditions related to the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
24/09/2018
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.7) Conditions for opening of tenders
Date:
24/09/2018
Local time: 14:00
Place:
Avon Fire and Rescue Service HQ, Valley Road, Portishead, BS20 8JJ
Information about authorised persons and opening procedure:
Guy Goodman, Donald Davies and Amy Harraway
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.4) Procedures for review
VI.4.1) Review body
Avon Fire Authority
Portishead
UK
VI.5) Date of dispatch of this notice
02/08/2018