Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Department of Health and Social Care
39 Victoria Street
London
SW1H 0EU
UK
Telephone: +44 2072104850
E-mail: Sam.Richman@dh.gsi.gov.uk
NUTS: UK
Internet address(es)
Main address: https://www.gov.uk/government/organisations/department-of-health/about/procurement
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://dh.bravosolution.co.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://dh.bravosolution.co.uk
Tenders or requests to participate must be sent to the abovementioned address
I.4) Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local subdivisions
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Expansion of a Helpline to Support Children of Alcohol Dependent Parents
II.1.2) Main CPV code
98110000
II.1.3) Type of contract
Services
II.1.4) Short description
The Department of Health and Social Care wishes to procure an existing helpline to offer an enhancement to their existing service to support and advise the children of alcohol dependent parents. This procurement will be called the “Children of Alcohol Dependent Parents Helpline” which will have a core requirement that is comprised of:
a) Provision of an enhanced helpline service that provides support to these vulnerable children and onward referral to services;
b) Provision of general advice about the “Children of Alcohol Dependent Parents Helpline”, how to access it and what it covers;
c) Support awareness raising activity in relation to “Children of Alcohol Dependent Parents Helpline”;
d) A website and potentially other multi-channel approaches that may include social media to increase the effectiveness of delivery;
e) The successful supplier will also need to provide Management Data.
II.1.5) Estimated total value
Value excluding VAT:
500 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
The Department of Health and Social Care (DHSC) announced 500 000 GBP of funding for an existing helpline to support children of alcohol-dependent parents as part of a 3 year project. The helpline is part of an overall 6 000 000 GBP package of measures announced in April 2018 to support these vulnerable children, which also includes investment to fund pilot projects with local authorities and children’s charities. The funding is coming jointly from the DHSC and the Department for Work and Pensions (DWP). The Government remains committed to tackling all alcohol related harms, and this work forms part of a new cross Government alcohol strategy which is currently being developed.
1.2 The Department of Health and Social Care wishes to procure an existing helpline to offer an enhancement to their existing service to support and advise the children of alcohol dependent parents. This procurement will be called the “Children of Alcohol Dependent Parents Helpline” which will have a core requirement that is comprised of:
a) Provision of an enhanced helpline service that provides support to these vulnerable children and onward referral to services;
b) Provision of general advice about the “Children of Alcohol Dependent Parents Helpline”, how to access it and what it covers;
c) Support awareness raising activity in relation to “Children of Alcohol Dependent Parents Helpline”;
d) A website and potentially other multi-channel approaches that may include social media to increase the effectiveness of delivery;
e) The successful supplier will also need to provide Management Data that provides a breakdown that shows:
— Helpline usage data,
— How the helpline is used by children and young people,
— The issues that children are speaking up about,
— Feedback on the helpline service as requested.
This data may be used to inform policy development in respect of children of alcohol dependent parents. This information should include data on referrals, follow up action taken and outcomes where available. There should not be a substantial cost associated with this aspect of the contract. The Department of Health and Social Care can work with the successful bidder to agree the best way to obtain this data.
The procurement will be awarded in this financial year (2018-19) with a total sum of 500 000 GBP being made available over three financial years 2018/19, 2019/20 and 2020/21.The amounts allocated to each year will be agreed following proposals submitted by the successful bidder on how they intend to initially expand their current service and maintain this in the future. The contract will be reviewed annually to ensure this service continues to meet user requirements. The maximum budget for the service over a 3 year period will not exceed 500 000 GBP, though this is seen as a maximum available and a large percentage of the evaluation criteria for the service will be based on the supplier providing a lower cost base whilst still maintaining certainty of value and quality.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
500 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 30
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
Yes
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.2) Conditions related to the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
03/09/2018
Local time: 15:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.7) Conditions for opening of tenders
Date:
03/09/2018
Local time: 15:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.4) Procedures for review
VI.4.1) Review body
High Court
Lonodn
WC2A 2LL
UK
VI.5) Date of dispatch of this notice
08/08/2018