Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Hertfordshire County Council
Farnham House, Six Hills Way
Stevenage
SG1 2FQ
UK
Contact person: Julie Reddish, Commissioning Manager – UKH23
Telephone: +44 1438845433
E-mail: julie.reddish@hertfordshire.gov.uk
NUTS: UKH23
Internet address(es)
Main address: http://www.hertfordshire.gov.uk
Address of the buyer profile: http://www.supplyhertfordshire.uk
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
HCC – Feb 18 — The Provision of Domiciliary Personal Care and Community Enabling Care (Homecare) for Children and Young People of Hertfordshire
Reference number: HCC1810298-0302
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
Hertfordshire County Council went out to procurement for the Provision of domiciliary personal care and Community Enabling Care. This is an award notice and this tender opportunity is now closed. Please see Section V (Award of Contract) and Section IV.2.1 (previous publication concerning this procedure) for further details.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
8 560 000.00
GBP
II.2) Description
Lot No: HCC1810299
II.2.1) Title
Lot 2 - Lead Provider Contract — East Hertfordshire, Broxbourne and Welwyn/Hatfield
II.2.2) Additional CPV code(s)
85000000
85000000
85000000
85000000
II.2.3) Place of performance
NUTS code:
UKH23
Main site or place of performance:
II.2.4) Description of the procurement
Domiciliary personal care and Community enabling care provides support to Children and young people (CYP) and their families in their home and community. The target group is CYP from birth to the end of the academic year in which they turn 19 years old in most cases; however some YP may access Adult Services contracts from the age of 18. Domiciliary personal care services element: To provide care in the home, to be supplied according to family need and following an assessment, in order to provide assistance to families who require additional help working with the child and family together. The provider(s) for this element of the services will need to be registered with the Care quality commission (CQC). Community enabling care services element: To enable the child/young person to go out and take part in activities in the local community such as leisure, sports, clubs, interest groups, individual activities and access to the natural environment and local play facilities. Where a CYP Service user does not have personal care needs, then the provider in these circumstances will not need to be CQC registered. The approach to commissioning for this Service was to award to one Lead provider for each of the Lots 1-4 (based on geographical areas) and also award Lot 5 (covering countywide) to a number of Framework providers to pick up any additional requirements. Lots 1 to 4: Lead provider contracts Lots 1 to 4 has been awarded immediately on the setting up of the Framework Agreement and each Lot has been awarded to one Lead Provider. The Council has awarded the Lead Provider Contracts for an initial Contract Period of 3 years and 8 months with an option to extend the Lead provider contracts for up to a further 2 years on an annual basis at the sole discretion of the Council. Lot 5: Additional requirements: Multi-provider services — Countywide the Council, in addition, has awarded multiple Framework providers onto Lot 5, in order to meet the additional capacity of care required, across the county of Hertfordshire. Framework providers will indicate within their tender submission for this Lot, which districts of Hertfordshire they will be able to provide services within. The estimated total value of the contract is stated in II.1.7 of this notice and is for the initial term inclusive of the approximate value for extensions. For the avoidance of doubt, the estimated annual value of Lot 2 will be between 200 000,00 GBP and 300 000,00 GBP. The Council has awarded the Framework Agreement for an initial period of 3 years and 8 months with an option to extend the Framework Agreement for up to a further 2 years on an annual basis at the sole discretion of the Council. The Council has awarded the Framework Agreement for this period in order to ensure continuity for service users and that the procurement is attractive to the provider market. The maximum duration of a Call-off Contract under this Framework Agreement shall be in line with the needs of the customer, as defined in the Agreement and as detailed on the Order form. Please note that the contract requirements will be subject to available financial resources, supplier performance and flexibility to meet changing demands.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60
Price
/ Weighting:
Price 40
II.2.11) Information about options
Options:
Yes
Description of options:
Option to extend by up to a further 24 months at the Council’s discretion
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Lot No: HCC1810300
II.2.1) Title
Lot 3: Lead Provider Contract - St Albans and Dacorum
II.2.2) Additional CPV code(s)
85000000
85000000
85000000
85000000
II.2.3) Place of performance
NUTS code:
UKH23
Main site or place of performance:
II.2.4) Description of the procurement
Domiciliary personal care and Community enabling care provides support to Children and young people (CYP) and their families in their home and community. The target group is CYP from birth to the end of the academic year in which they turn 19 years old in most cases; however some YP may access Adult Services contracts from the age of 18. Domiciliary personal care services element: To provide care in the home, to be supplied according to family need and following an assessment, in order to provide assistance to families who require additional help working with the child and family together. The Provider(s) for this element of the Services will need to be registered with the Care quality commission (CQC). Community enabling care services element: To enable the child/young person to go out and take part in activities in the local community such as leisure, sports, clubs, interest groups, individual activities and access to the natural environment and local play facilities. Where a CYP Service User does not have personal care needs, then the provider in these circumstances will not need to be CQC registered. The approach to commissioning for this Service was to award to one Lead provider for each of the Lots 1-4 (based on geographical areas) and also award Lot 5 (covering countywide) to a number of Framework providers to pick up any additional requirements. Lots 1 to 4: Lead Provider Contracts Lots 1 to 4 has been awarded immediately on the setting up of the Framework Agreement and each Lot has been awarded to one Lead provider. The Council has awarded the Lead provider contracts for an initial contract period of 3 years and 8 months with an option to extend the Lead provider contracts for up to a further 2 years on an annual basis at the sole discretion of the Council. Lot 5: Additional Requirements: Multi-provider services — Countywide The Council, in addition, has awarded multiple Framework Providers onto Lot 5, in order to meet the additional capacity of care required, across the county of Hertfordshire. Framework Providers will indicate within their tender submission for this Lot, which districts of Hertfordshire they will be able to provide Services within. The estimated total value of the Contract is stated in II.1.7 of this notice and is for the initial term inclusive of the approximate value for extensions. For the avoidance of doubt, the estimated annual value of Lot 3 will be between 90 000,00 GBP and 125 000,00 GBP. The Council has awarded the Framework Agreement for an initial period of 3 years and 8 months with an option to extend the Framework Agreement for up to a further 2 years on an annual basis at the sole discretion of the Council. The Council has awarded the Framework Agreement for this period in order to ensure continuity for service users and that the procurement is attractive to the provider market. The maximum duration of a Call-off contract under this Framework Agreement shall be in line with the needs of the Customer, as defined in the Agreement and as detailed on the Order form. Please note that the contract requirements will be subject to available financial resources, supplier performance and flexibility to meet changing demands.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60
Price
/ Weighting:
Price 40
II.2.11) Information about options
Options:
Yes
Description of options:
Option to extend by up to a further 24 months at the Council’s discretion
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Lot No: HCC1810301
II.2.1) Title
Lot 4: Lead Provider Contract — Watford, Three Rivers and Hertsmere
II.2.2) Additional CPV code(s)
85000000
85000000
85000000
85000000
II.2.3) Place of performance
NUTS code:
UKH23
Main site or place of performance:
II.2.4) Description of the procurement
Domiciliary personal care and Community enabling care provides support to Children and young people (CYP) and their families in their home and community. The target group is CYP from birth to the end of the academic year in which they turn 19 years old in most cases; however some YP may access Adult services contracts from the age of 18. Domiciliary personal care services element: To provide care in the home, to be supplied according to family need and following an assessment, in order to provide assistance to families who require additional help working with the child and family together. The provider(s) for this element of the Services will need to be registered with the Care quality commission (CQC). Community enabling care services element: To enable the child/young person to go out and take part in activities in the local community such as leisure, sports, clubs, interest groups, individual activities and access to the natural environment and local play facilities. Where a CYP Service user does not have personal care needs, then the provider in these circumstances will not need to be CQC registered. The approach to commissioning for this Service was to award to one Lead provider for each of the Lots 1-4 (based on geographical areas) and also award Lot 5 (covering countywide) to a number of Framework providers to pick up any additional requirements. Lots 1 to 4: Lead provider contracts Lots 1 to 4 has been awarded immediately on the setting up of the Framework Agreement and each Lot has been awarded to one Lead Provider. The Council has awarded the Lead provider contracts for an initial contract period of 3 years and eight (8) months with an option to extend the Lead Provider Contracts for up to a further two (2) years on an annual basis at the sole discretion of the Council. Lot 5: Additional requirements — Multi-provider services — Countywide the Council, in addition, has awarded multiple Framework providers onto Lot 5, in order to meet the additional capacity of care required, across the county of Hertfordshire. Framework providers will indicate within their tender submission for this Lot, which districts of Hertfordshire they will be able to provide Services within. The estimated total value of the Contract is stated in II.1.7 of this notice and is for the initial term inclusive of the approximate value for extensions. For the avoidance of doubt, the estimated annual value of Lot 4 will be between 75 000,00 GBP and 100 000,00 GBP. The Council has awarded the Framework Agreement for an initial period of 3 years and 8 months with an option to extend the Framework Agreement for up to a further 2 years on an annual basis at the sole discretion of the Council. The Council has awarded the Framework Agreement for this period in order to ensure continuity for Service Users and that the procurement is attractive to the provider market. The maximum duration of a Call-off Contract under this Framework Agreement shall be in line with the needs of the Customer, as defined in the Agreement and as detailed on the Order Form. Please note that the contract requirements will be subject to available financial resources, supplier performance and flexibility to meet changing demands.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60
Price
/ Weighting:
Price 40
II.2.11) Information about options
Options:
Yes
Description of options:
Option to extend by up to a further 24 months at the Council’s discretion
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Lot No: HCC1810302
II.2.1) Title
Lot 5: Additional Requirements — Multi-provider Services — Countywide
II.2.2) Additional CPV code(s)
85000000
85000000
85000000
85000000
II.2.3) Place of performance
NUTS code:
UKH23
Main site or place of performance:
II.2.4) Description of the procurement
Domiciliary personal care and Community enabling care provides support to Children and young people (CYP) and their families in their home and community. The target group is CYP from birth to the end of the academic year in which they turn 19 years old in most cases; however some YP may access Adult Services contracts from the age of 18. Domiciliary personal care services element: To provide care in the home, to be supplied according to family need and following an assessment, in order to provide assistance to families who require additional help working with the child and family together. The provider(s) for this element of the services will need to be registered with the Care quality commission (CQC). Community enabling care services element: To enable the child/young person to go out and take part in activities in the local community such as leisure, sports, clubs, interest groups, individual activities and access to the natural environment and local play facilities. Where a CYP Service User does not have personal care needs, then the provider in these circumstances will not need to be CQC registered. The approach to commissioning for this Service was to award to one Lead provider for each of the Lots 1-4 (based on geographical areas) and also award Lot 5 (covering countywide) to a number of Framework providers to pick up any additional requirements. Lots 1 to 4: Lead provider contracts Lots 1 to 4 has been awarded immediately on the setting up of the Framework Agreement and each Lot has been awarded to one Lead provider. The Council has awarded the Lead provider contracts for an initial contract period of 3 years and 8 months with an option to extend the Lead provider contracts for up to a further 2 years on an annual basis at the sole discretion of the Council. Lot 5: Additional requirements — Multi-provider Services — Countywide the Council, in addition, has awarded multiple Framework providers onto Lot 5, in order to meet the additional capacity of care required, across the county of Hertfordshire. Framework providers will indicate within their tender submission for this Lot, which districts of Hertfordshire they will be able to provide Services within. The estimated total value of the Contract is stated in II.1.7 of this notice and is for the initial term inclusive of the approximate value for extensions. For the avoidance of doubt, the estimated annual value of Lot 5 will be between 250 833,00 GBP and 501 667,00 GBP. The Council has awarded the Framework Agreement for an initial period of 3 years and 8 months with an option to extend the Framework Agreement for up to a further 2 years on an annual basis at the sole discretion of the Council. The Council has awarded the Framework Agreement for this period in order to ensure continuity for Service Users and that the procurement is attractive to the provider market. The maximum duration of a Call-off Contract under this Framework Agreement shall be in line with the needs of the customer, as defined in the Agreement and as detailed on the Order form. Please note that the contract requirements will be subject to available financial resources, supplier performance and flexibility to meet changing demands.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 100
Price
/ Weighting:
Price 0 %
II.2.11) Information about options
Options:
Yes
Description of options:
Option to extend by up to a further 24 months at the Council’s discretion
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Lot No: HCC1810298
II.2.1) Title
Lot 1 - Lead Provider Contract - Stevenage and North Hertfordshire
II.2.2) Additional CPV code(s)
85000000
85000000
85000000
85000000
II.2.3) Place of performance
NUTS code:
UKH23
Main site or place of performance:
II.2.4) Description of the procurement
Domiciliary personal care and Community enabling care provides support to Children and young people (CYP) and their families in their home and community. The target group is CYP from birth to the end of the academic year in which they turn 19 years old in most cases; however some YP may access Adult services contracts from the age of 18. Domiciliary personal care services element: To provide care in the home, to be supplied according to family need and following an assessment, in order to provide assistance to families who require additional help working with the child and family together. The provider(s) for this element of the Services will need to be registered with the Care quality commission (CQC). Community enabling care services element: To enable the child/young person to go out and take part in activities in the local community such as leisure, sports, clubs, interest groups, individual activities and access to the natural environment and local play facilities. Where a CYP Service user does not have personal care needs, then the provider in these circumstances will not need to be CQC registered. The approach to commissioning for this Service was to award to one Lead provider for each of the Lots 1-4 (based on geographical areas) and also award Lot 5 (covering countywide) to a number of Framework providers to pick up any additional requirements. Lots 1 to 4: Lead provider contracts Lots 1 to 4 has been awarded immediately on the setting up of the Framework Agreement and each Lot has been awarded to one Lead provider. The Council has awarded the Lead provider contracts for an initial contract period of 3 years and 8 months with an option to extend the Lead provider contracts for up to a further 2 years on an annual basis at the sole discretion of the Council. Lot 5: Additional requirements — Multi-provider services — Countywide the Council, in addition, has awarded multiple Framework providers onto Lot 5, in order to meet the additional capacity of care required, across the county of Hertfordshire. Framework providers will indicate within their tender submission for this Lot, which districts of Hertfordshire they will be able to provide services within. The estimated total value of the Contract is stated in II.1.7 of this notice and is for the initial term inclusive of the approximate value for extensions. For the avoidance of doubt, the estimated annual value of Lot 1 will be between 300 000,00 GBP and 400 000,00 GBP. The Council has awarded the Framework Agreement for an initial period of 3 years and 8 months with an option to extend the Framework Agreement for up to a further 2 years on an annual basis at the sole discretion of the Council. The Council has awarded the Framework Agreement for this period in order to ensure continuity for service users and that the procurement is attractive to the provider market. The maximum duration of a Call-off contract under this Framework Agreement shall be in line with the needs of the customer, as defined in the Agreement and as detailed on the Order form. Please note that the contract requirements will be subject to available financial resources, supplier performance and flexibility to meet changing demands.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60
Price
/ Weighting:
Price 40
II.2.11) Information about options
Options:
Yes
Description of options:
Option to extend by up to a further 24 months at the Council’s discretion
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2018/S 039-085249
Section V: Award of contract
Lot No: 1
Contract No: HCC1810298
Title: Lead Provider Contract — Stevenage and North Hertfordshire
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
10/07/2018
V.2.2) Information about tenders
Number of tenders received: 5
Number of tenders received from SMEs: 2
Number of tenders received by electronic means: 5
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Knightingles Healthcare Limited
Stevenage
UK
NUTS: UKH23
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 2 400 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
Contract No: HCC1810299
Title: Lead Provider Contract - East Hertfordshire, Broxbourne and Welwyn/Hatfield
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
10/07/2018
V.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Alina Homecare Specialist Limited
Poole
UK
NUTS: UKK22
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 1 800 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 3
Contract No: HCC1810300
Title: Lead Provider Contract — St Albans and Dacorum
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
10/07/2018
V.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 1
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Concept Care
Edgware
UK
NUTS: UKI71
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 750 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 4
Contract No: HCC1810301
Title: Lead provider Contract — Watford, Three Rivers and Hertsmere
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
10/07/2018
V.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 1
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Ignite Health and Homecare Services Limited
Kidderminster
UK
NUTS: UKG12
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 600 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 5
Contract No: HCC1810302
Title: Additional Requirements — Multi-provider Services — Countrywide
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
10/07/2018
V.2.2) Information about tenders
Number of tenders received: 16
Number of tenders received from SMEs: 6
Number of tenders received by electronic means: 16
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Abbots Care
St Albans
UK
NUTS: UKH23
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Action for Children
Watford
UK
NUTS: UKH23
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Alina Homecare
Poole
UK
NUTS: UKK21
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Amegreen Complex Homecare
Aylesbury
UK
NUTS: UKJ13
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
CF Contact and Support Services
Felixstowe
UK
NUTS: UKH14
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Concept Care
Edgware
UK
NUTS: UKI71
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Crossroads Care
Hitchin
UK
NUTS: UKH23
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
EnViva Care
London
UK
NUTS: UKI43
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
First Choice Medical Solutions
Hoddesdon
UK
NUTS: UKH23
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Ignite Health and Homecare Services
Kidderminster
UK
NUTS: UKG1
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Knightingles Healthcare
Stevenage
UK
NUTS: UKH23
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Options Healthcare Services
Stevenage
UK
NUTS: UKH23
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Southern Family Care
Ware
UK
NUTS: UKH23
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Sure Care Harrow and Watford
Harrow
UK
NUTS: UKI74
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Watford and District Mencap Society
Rickmansworth
UK
NUTS: UKH23
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 3 010 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
High Court
Royal Courts of Justice, The Strand
Stevenage
WC2A 2LL
UK
VI.4.2) Body responsible for mediation procedures
Hertfordshire County Council
Farnham House, Six Hills Way
Stevenage
SG1 2FQ
UK
Telephone: +44 1438845433
E-mail: julie.reddish@hertfordshire.gov.uk
Internet address(es)
URL: http://www.hertfordshire.gov.uk
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
Precise information on deadline(s) for review procedures: Precise information on deadline(s) for review procedures: The council incorporated a minimum 10 calendar days standstill period at the point information on the award of the contract was communicated to tenderers. This period allowed unsuccessful tenderers to seek further debriefing from the council before the contract was entered into. If an appeal regarding the award of the contract has not been successfully resolved, the Public Contracts Regulations 2015 provide for aggrieved parties who have been harmed or who are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).
VI.4.4) Service from which information about the review procedure may be obtained
See VI.4.1) Review body field of this Contract Award Notice
London
UK
VI.5) Date of dispatch of this notice
07/08/2018