Contract award notice – utilities
Section I: Contracting
entity
I.1) Name and addresses
ESB Energy Limited
N/A
Tricor Suite, 4th Floor, 50 Mark Lane
London
EC3R 7QR
UK
Contact person: John Hunt
Telephone: +353 17027445
E-mail: john.hunt@esb.ie
NUTS: UK
Internet address(es)
Main address: http://www.esb.ie
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/377
I.6) Main activity
Electricity
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Customer Relationship Management System
Reference number: SS/CON/3408
II.1.2) Main CPV code
48000000
II.1.3) Type of contract
Services
II.1.4) Short description
This contract is for a Customer relationship management system to be predominantly cloud-based, delivered on an on-going basis as a managed service, and one that can be enhanced flexibly over the contract lifetime to meet evolving and emerging requirements.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Lowest offer:
/ Highest offer:
II.2) Description
II.2.2) Additional CPV code(s)
72000000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
This contract is for a Customer relationship management system to be predominantly cloud-based, delivered on an on-going basis as a managed service, and one that can be enhanced flexibly over the contract lifetime to meet evolving and emerging requirements.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Negotiated with call for competition
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2017/S 158-327772
Section V: Award of contract
Contract No: 1
Title: Customer Relationship Management system
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
10/07/2018
V.2.2) Information about tenders
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Accenture Plc
1 Grand Canal Square
Dublin
2
IE
NUTS: IE
The contractor is an SME:
No
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
This tendering process is being conducted by ESB Procurement on behalf of the contracting entity, ESB Energy Limited, Tricor Suite, 4th Floor, 50 Mark Lane, London EC3R 7QR.
The publication of this notice is voluntary and is solely to alert economic entities who may be interested in applying to be considered for inclusion on the tender list.
Interested parties should note that this candidate selection process and tendering process is not governed by the provisions of Directive 2004/17/EC or Directive 2014/24/EU (or the Irish regulations transposing those directives) and ESB does not intend in this process to follow the procedures or rules set out in those Directives/Regulations.
VI.4) Procedures for review
VI.4.1) Review body
Chief Registrar
Four Courts, Inns Quay
Dublin 7
IE
Telephone: +353 1888600
Internet address(es)
URL: http://www.courts.ie
VI.5) Date of dispatch of this notice
09/08/2018