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Contract Notice

Providing and Managing a 24 Hour Domestic and Sexual Violence Helpline for DoH, DoJ and DfC

  • First published: 21 August 2018
  • Last modified: 21 August 2018
  • Version: N/A
  • This file may not be fully accessible.

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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

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Contents

Summary

OCID:
Published by:
Department of Health
Authority ID:
AA21010
Publication date:
21 August 2018
Deadline date:
18 September 2018
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The Contract to provide and manage a regional, 24 Hour Domestic and Sexual violence helpline (“the Helpline”) will be with the Department of Health, the Department of Justice and the Department for Communities (“the Clients”). The overarching aim of the service is to offer confidential support and signposting information to anyone affected by domestic and sexual violence and abuse in Northern Ireland 365 days a year.

Full notice text

Social and other specific services – public contracts

Contract notice

Section I: Contracting authority

I.1) Name and addresses

Department of Health

Castle Buildings

Belfast

BT4 3SQ

UK

E-mail: SSDAdmin.CPD@finance-ni.gov.uk

NUTS: UK

Internet address(es)

Main address: https://etendersni.gov.uk/epps

Address of the buyer profile: https://etendersni.gov.uk/epps

I.1) Name and addresses

Department for Communities NI

Lighthouse Building, 1 Cromac Place

Belfast

BT7 2JB

UK

E-mail: SSDAdmin.CPD@finance-ni.gov.uk

NUTS: UK

Internet address(es)

Main address: https://etendersni.gov.uk/epps

Address of the buyer profile: https://etendersni.gov.uk/epps

I.1) Name and addresses

Department of Justice NI

Block B, Castle Buildings

Belfast

BT4 3SG

UK

E-mail: SSDAdmin.CPD@finance-ni.gov.uk

NUTS: UK

Internet address(es)

Main address: https://etendersni.gov.uk/epps

Address of the buyer profile: https://etendersni.gov.uk/epps

I.2) Joint procurement

The contract involves joint procurement

In the case of joint procurement involving different countries – applicable national procurement law:

Whilst this is a joint procurement with the Department of Health, the Department of Justice and the Department for Communities it will not be between different countries as detailed in section I.2.

The contract is awarded by a central purchasing body

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://etendersni.gov.uk/epps


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent to the abovementioned address


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Health

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Providing and Managing a 24 Hour Domestic and Sexual Violence Helpline for DoH, DoJ and DfC

II.1.2) Main CPV code

85000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

The Contract to provide and manage a regional, 24 Hour domestic and Sexual violence helpline (“the Helpline”) will be with the Department of Health, the Department of Justice and the Department for Communities (“the Clients”). The overarching aim of the service is to offer confidential support and signposting information to anyone affected by domestic and sexual violence and abuse in Northern Ireland 365 days a year.

II.1.5) Estimated total value

Value excluding VAT: 1 200 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

98000000

80000000

79140000

79000000

64222000

72590000

79315000

64216100

79510000

79512000

98112000

98111000

98100000

98110000

II.2.3) Place of performance

NUTS code:

UKN

II.2.4) Description of the procurement

The Contract to provide and manage a regional, 24 Hour Domestic and Sexual violence helpline (“the Helpline”) will be with the Department of Health, the Department of Justice and the Department for Communities (“the Clients”). The overarching aim of the service is to offer confidential support and signposting information to anyone affected by domestic and sexual violence and abuse in Northern Ireland 365 days a year.

II.2.6) Estimated value

Value excluding VAT: 1 200 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.2) Conditions related to the contract

III.2.2) Contract performance conditions

The successful contractor’s performance on the contract will be regularly monitored. Contractors not delivering on contract requirements is a serious matter. It means the public purse is not getting what it is paying for. If a contractor fails to reach satisfactory levels of contract performance they will be given a specified time to improve.

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 18/09/2018

Local time: 15:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

Section VI: Complementary information

VI.3) Additional information

The successful contractor’s performance on the contract will be regularly monitored. Contractors not delivering on contract requirements is a serious matter. It means the public purse is not getting what it is paying for. If a contractor fails to reach satisfactory levels of contract performance they will be given a specified time to improve. If, after the specified time, they still fail to reach satisfactory levels of contract performance, the matter will be escalated to senior management in CPD for further action. If this occurs and their performance still does not improve to satisfactory levels within the specified period, it may be regarded as an act of grave professional misconduct and they may be issued with a Certificate of Unsatisfactory performance and the contract may be terminated. The issue of a Certificate of Unsatisfactory performance will result in the contractor being excluded from all procurement competitions being undertaken by Centres of Procurement Expertise on behalf of bodies covered by the Northern Ireland Procurement policy for a period of twelve months from the date of issue of the certificate.”

VI.4) Procedures for review

VI.4.1) Review body

The UK does not have any such bodies with responsibility for appeal/mediation procedures.

Belfast

UK

VI.4.3) Review procedure

Precise information on deadline(s) for review procedures:

CPD will comply with the Public Contracts Regulations 2015 and, where appropriate, will incorporate a standstill period (i.e. a minimum of 10 calendar days) at the point information on the award of contract is communicated to tenderers. That notification will provide full information on the award decision. This provides time for the unsuccessful tenderers to challenge the award decision before the contract is entered into.

VI.5) Date of dispatch of this notice

16/08/2018

Coding

Commodity categories

ID Title Parent category
79000000 Business services: law, marketing, consulting, recruitment, printing and security Other Services
79512000 Call centre Telephone-answering services
72590000 Computer-related professional services Computer-related services
80000000 Education and training services Education
64216100 Electronic message services Electronic message and information services
85000000 Health and social work services Other Services
79140000 Legal advisory and information services Legal services
98100000 Membership organisation services Other community, social and personal services
98000000 Other community, social and personal services Other Services
98111000 Services furnished by business organisations Services furnished by business, professional and specialist organisations
98110000 Services furnished by business, professional and specialist organisations Membership organisation services
98112000 Services furnished by professional organisations Services furnished by business, professional and specialist organisations
79315000 Social research services Market research services
79510000 Telephone-answering services Office-support services
64222000 Teleworking services Telecommunication services except telephone and data transmission services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
SSDAdmin.CPD@finance-ni.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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